Business Development Specialist

2 weeks ago

Makati City, National Capital Region, Philippines Responsible Internet Sustainability Effort Inc. Full time

About the RISE Group

In 2012, a team of software developers found themselves jumping through hoops, past cracks, and over spikes just to set up a connection for their office in Cebu, Philippines. What's more: almost every other business they knew had the same experience.

By 2015, the cause for better connectivity found itself an advocate: RISE was established to drive solutions for faster internet service. We are on a mission to help create a landscape for accelerated growth in the local internet service industry.

The Mission

Accelerate Internet for the Philippines

The RISE Group

We provide business and wholesale internet services for enterprises and SMEs, for carrier companies and property developers. Alongside fast and reliable connectivity, our services include access to an internet exchange, to infrastructure solutions, and technical expertise. We've conquered our fair share of hoops, cracks, spikes — and our work has only just begun.

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Business Development Specialist have substantial sales background (typically 2+ years of directly related experience) and have an advanced understanding of internet service provisioning and best practices in the telecommunications industry. They provide strategic support and take part in helping management create decisions for the team.

This level is next in line for managerial roles and may enable other members of the team through mentoring, guidance and training. They should also be spending a portion of their time on tasks or projects that are self-generated based on their own experience and knowledge.

Job description
  • As an acquisition specialist:
  • Overall project management responsibility for the acquisition of buildings and locations that will be connected to the RISE network
  • Proactively build network and relationships with high-level clients
  • Responsible for identifying new business opportunities, utilizing all lead channels to bring in revenue for the company
  • Ensure all building stipulations on general access and on 24/7 emergency maintenance access are accounted for
  • Remain on top of building requirements, liaise directly with operations teams when necessary
  • Track progress of key site acquisition metrics (i.e building approval, installation status), follow up and/or take charge of expediting when necessary
  • Act as point of escalation for the team
  • Proactively build and develop good working relations with stakeholders (building admins, Sales, SiteOps, NetOps, contractors) to achieve business goals
  • Develop and deploy integrated marketing programs to support key local initiatives (product launches, advertising, events, marketing campaigns & promotions) for client engagement
  • Negotiate with third parties on the commercials for any in-building installation and seek approval prior to installation
  • Enable the acquiring of customers to the RISE network by increasing the number of buildings and locations connected to the RISE network
  • As a relationship specialist:
  • Develop marketing materials
  • Convince building owners of the benefits of the RISE service by developing marketing materials and winning proposals to convince buildings to allow connection to the RISE network
  • Develop the required tools and project manage the adding of buildings to the RISE network
  • Create and maintain a register of buildings to approach for connection and their up to date status (in liaison with the NetOps team)
  • Help identify potential customers in buildings (in liaison with the Sales team)
  • Help determine the potential rollout priority of each building (in liaison with NetOps and Sales teams)
  • Create templates and documents to gather building requirements and coordinate installation and operations teams
  • Gather/determine/negotiate building stipulations on general access
  • Gather/determine/negotiate building stipulations on 24/7 emergency maintenance access
  • Support the installation teams to clear any hurdles or roadblocks or coordination required with the building admin
  • Establish procedures and collateral for new entrants to the building (for example coordination of placing advertising materials)
  • Ensure there is a plan with building admin for new tenants to receive information packs and for RISE to receive new tenant information
  • Build relationships with contact persons and decision-makers in organizations with value to the company
  • Coordinate with engineering to identify and help prioritize areas for network expansion, primarily by developing a business case and representing the commercial interest of the company
  • Lead and/or participate in campaigns and customer acquisition initiatives such as targeting specific buildings, areas, verticals or market segments

Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement

RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.

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