Operations Engineer

2 weeks ago

Manila, National Capital Region, Philippines ING Full time

Job Description

Operations Engineer

Your role & work environment

We are looking for an Operations Engineers to join us in our ING Anvil squad. You will be based in Manila and work in a multi skilled squad (mix Dev & Ops Eng.) centered in The Netherlands. Your main task will be application support of ION Anvil. You are also the first line of interaction with our end-users in case of any issue, functional or technical in nature. Application support will include all sides of ITIL service management such as incident, problem and change management. During down time, you will use the agile methodology to deliver project-based backlog stories following priorities determined by our product owners (PO). Finally you act as a reliability engineer, providing others with the means to more efficiently maintain the application. Your deliverables assist in developing, testing, deploying, maintaining and proactively monitoring ION Anvil related processes. You give feedback to others on how to improve stability, performance and recoverability of the application/s.

Your key responsibilities

  1. Application support: You are undertaking shifts, covering The Netherlands out-of-office hours, during which you are responsible for troubleshooting alerts (alone or in collaboration with other subject matter experts) and ensuring that processes complete within Service Level Agreement (SLA). All while using ITIL best practices.
  2. End-user support: You have immediate user-facing interactions with our internal end-users and you are responsible for answering their service requests.
  3. Governance: You work on an application rated Critical for the bank, ensuring SOx and GDPR compliancy and the good management of IT Risk controls. You take an active part in the change and release management.
  4. Automation: You strive towards automation. With a DevOps attitude, you automate IT Ops related tasks using good scripting practices and modern continuous delivery tools (from source control for your scripts to extend existing deployment pipelines within Azure DevOps).

Skillset

  • Bachelor's or master's degree: in computer science, or another area with strong IT background;
  • Application Support: extensive experience working in the role (5+ years). Experience in Banking domain is a plus.
  • ITIL: comfortable with Incident management.
  • SQL knowledge: For running prewritten queries for monitoring purposes.
  • Linux: Knows checking of files (grep and other Linux basic commands).
  • Scrum or Agile: comfortable with backlog management.
  • Continuous Delivery: using version control and deployment pipelines such as Azure DevOps and their core functions;
  • English: excellent verbal and writing skills.

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

You will need to:

  • You bring the right mindset and work as a team in a pragmatic approach;
  • You take full ownership in building and running the platform;
  • You actively participate in the planning and estimation of tasks;
  • You are in constant dialogue with your tribe: you understand the goal of our business and work in a team of experts to find the most relevant solution for the customer's needs.

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We're on a journey that's centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We're proud of that


#J-18808-Ljbffr

  • Project Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines The Chemical Engineer Full time

    ABOUT UNILEVERUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will...

  • Associate Engineer

    1 week ago

    Manila, National Capital Region, Philippines Shell Business Operations - Manila Full time

    Job DescriptionWhere you fit inThe new SEAM organization integrates Safety, Environment & Asset Management activities, with a broad geographical footprint, that will support Shell's business & assets around the world.The vision of SEAM is to provide capability across the spectrum of Safety, Environment and Asset Management with:shaping the future ways of...

  • Market Planning and Operations Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines EcoPlanet Green Operations GmbH Full time

    Market Planning and Operations Specialist (Project Based)JOB LOCATION: Unilever RFM Ice Cream – Manggahan, PasigROLE TYPE: Project-based until December 31, 2025BACKGROUND AND PURPOSE OF ROLE: This role is responsible for managing and delivering the forecasted sales growth of the assigned category or business unit through control towering end-to-end sales...

  • Flight Operations Engineer

    2 days ago

    Manila, National Capital Region, Philippines AirAsia Full time

    locationsManilatime typeFull timeposted onPosted Todayjob requisition idJR0027352Job DescriptionThe​ Flight​ Operations​ Engineer​ shall​ serve​ as​ the​ Electronic​ Flight​ Bag​ (EFB)​ Administrator​ for​ the​ company​ Electronic​ Flight​ Bag​ (EFB)​ System.​ The​ EFB​Administrator​ shall:​ a.​ Liaise​...

  • Senior Operations Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines ING Group Full time

    Ops Engineer In-house developed back-office systems Financial MarketsING is looking for an ambitious IT professional to become OPS Engineer in the Financial Markets Back Office domain. The DevOps team supports the strategic application DocumentumFM. DocumentumFM is developed in-house and is considered critical for the bank. The application runs stable,...

  • Development Operations Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Infor Inc. Full time

    Development Operations Engineer (Amazon Web Services AWS Country Philippines City Manila Job ID 39960 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid The Development Operations Engineer reports directly to the Team Lead/Manager, Infor Cloud Operations. In this position you will be responsible...

  • Director for IT Operations, Engineering and Architecture

    2 weeks ago

    Manila, National Capital Region, Philippines Ubiquity Full time

    Director for IT Operations, Engineering and Architecture Management (Information & Communication Technology) Description:Ubiquity, a leader in innovative solutions, is seeking a dynamic and experienced Director of IT Engineering to join our team. In this pivotal role, you will oversee the development and maintenance ofour IT infrastructure, ensuring that our...

  • Development Operations Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Infor Inc. Full time

    The Development Operations Engineer is in charge of Cloud Operations delivery. This role primarily involves maintaining applications and the technical environment including but not limited to troubleshooting application and technical issues, applying configuration changes, patching and data copies. This position operates in a 24x5x365 environment, permanent...

  • Cloud Operations Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines NICE Full time

    So, what's the role all about?As a Cloud Operations Engineer, you're the go-to person for keeping a specific software application or suite of apps running smoothly. You handle tasks on cloud platforms like AWS, Azure, and GCP. If issues arise, you step in to provide support, whether it's solving problems directly or helping other teams. You work closely with...

  • Cloud Operations Engineer – IaaS SME

    2 weeks ago

    Manila, National Capital Region, Philippines PGBPGNGLOBAL Full time

    Job LocationManilaJob DescriptionOverview of the jobP&G is currently undertaking the migration of our SAP workloads to the Cloud in the near future. In line with this initiative, we are seeking highly skilled Cloud Operations Engineers who specialize in OS (Linux/Windows) and server administration (Infrastructure as Code). As a member of the Global Cloud...

  • Cloud Operations Engineer – IaaS SME

    2 weeks ago

    Manila, National Capital Region, Philippines PGBPGNGLOBAL Full time

    Job LocationManilaJob DescriptionOverview of the jobP&G is currently undertaking the migration of our SAP workloads to the Cloud in the near future. In line with this initiative, we are seeking highly skilled Cloud Operations Engineers who specialize in OS (Linux/Windows) and server administration (Infrastructure as Code). As a member of the Global Cloud...

  • Water Supply Operations Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Maynilad Water Services Full time

    Water Supply Operations Engineer (Putatan Water Treatment Plant)Leads and applies chemicals like aluminum chlorohydrate, sodium hypochlorite, liquid chlorine, citric acid, caustic soda, potassium permanganate etc.Performs the duties of a WSO Officer and / or assists the WSO Officer as neededOperates and monitors the Supervisory Control and Data Acquisition...

  • Prompt Engineer Operations

    2 weeks ago

    Manila, National Capital Region, Philippines Liven Pty Full time

    Proto is the leader for generative AI customer experiences across emerging markets. Our inclusive chatbots and multilingual contact centre automation solutions are designed in partnership with contact centres serving industries such as financial and health services, as well as government agencies often with competitive sponsorship from organisations such as...

  • autocad operator

    2 weeks ago

    Manila, National Capital Region, Philippines SYSTECH INDUSTRIES CORPORATION Full time

    JOB DESCRIPTION:Proficient in AutoCAD OperationCoordinating HVAC and Fire-protection designs with other engineering disciplinesAnalyzing and developing detailed engineering drawing using AutoCAD as per project deliverablesTo work closely with project teamsAtleast 1 to 2 years experience in 3D/2D modelling or construction drawing specifically in HVAC and or...

  • autocad operator

    2 weeks ago

    Manila, National Capital Region, Philippines SYSTECH INDUSTRIES CORPORATION Full time

    JOB DESCRIPTION:Proficient in AutoCAD OperationCoordinating HVAC and Fire-protection designs with other engineering disciplinesAnalyzing and developing detailed engineering drawing using AutoCAD as per project deliverablesTo work closely with project teamsAtleast 1 to 2 years experience in 3D/2D modelling or construction drawing specifically in HVAC and or...

  • operations assistant

    2 weeks ago

    Manila, National Capital Region, Philippines Internet of Things Philippines Inc. Full time

    Job ResponsibilitiesProvide administrative support to the Operations Manager, including scheduling appointments, preparing documents and reports, and maintaining files and records.Maintain records of operations-related activities, such as contracts, purchase orders, and invoices.Help ensure that the company's operations are efficient and effective by...

  • operations assistant

    3 weeks ago

    Manila, National Capital Region, Philippines Internet of Things Philippines Inc. Full time

    Job ResponsibilitiesProvide administrative support to the Operations Manager, including scheduling appointments, preparing documents and reports, and maintaining files and records.Maintain records of operations-related activities, such as contracts, purchase orders, and invoices.Help ensure that the company's operations are efficient and effective by...

  • Operations Associate

    7 days ago

    Manila, National Capital Region, Philippines Ortigas Land Corporation Full time

    DUTIES AND RESPONSIBILITIES: Assist in overseeing day to day mall operations. Handling mall tenant relations and concerns. Ensures tenant compliance with fit-out guidelines building house rules.Handles and prepares necessary documentation for issuance tenants to operate clearances. Other related functions that may be assigned. QUALIFICATIONS: Candidate must...

  • cad operator

    2 weeks ago

    Manila, National Capital Region, Philippines TOYO CONSTRUCTION CO., LTD. Full time

    JOB QUALIFICATIONS: Bachelor's Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Others), Architecture or equivalent.Experience in construction is an advantage.Proficient in drawing software.Analytical and with keen attention to details.Good communication skills, oral and written.Must have good working attitude.Willing to be...

  • cad operator

    2 weeks ago

    Manila, National Capital Region, Philippines TOYO CONSTRUCTION CO., LTD. Full time

    JOB QUALIFICATIONS: Bachelor's Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Others), Architecture or equivalent.Experience in construction is an advantage.Proficient in drawing software.Analytical and with keen attention to details.Good communication skills, oral and written.Must have good working attitude.Willing to be...