Area Operations Manager

2 weeks ago


Manila, National Capital Region, Philippines Monroe Consulting Phils., Inc. Full time

Executive search firm Monroe Consulting Group is hiring for a restaurants company in search of an Area Operations Manager.

As the Restaurant Operations Manager, your main role is to ensure the smooth running of the restaurant. From managing staff to handling customer service and finances, you'll be responsible for maintaining high standards and driving revenue growth.

The position involves on-site reporting to the Operations Director in Mandaluyong City, Metro Manila, with work days from Monday to Friday.



Responsibilities:
  • Staff Management:
    • Recruit, train, and supervise restaurant staff.
    • Create work schedules and provide coaching and feedback.
    • Address performance issues promptly.
  • Customer Service:
    • Maintain exceptional service standards.
    • Handle inquiries and monitor service efficiency.
    • Enhance guest experience and loyalty.
  • Operations Management:
    • Oversee daily operations and ensure quality standards.
    • Collaborate on menu development and ensure compliance with regulations.
  • Financial Management:
    • Monitor sales performance and identify cost-saving opportunities.
    • Implement revenue-increasing strategies.
    • Control costs through effective management.
  • Vendor and Supplier Relations:
    • Manage relationships with suppliers and optimize costs.
    • Assess vendor performance regularly.

Qualifications:
  • Bachelor's degree in HRM, Culinary, Business Management, or equivalent.
  • 5 years' experience as Area Manager or Operations Manager.
  • Good market understanding and financial acumen.
  • Hands-on experience in P&L management.
  • Comprehensive store operations knowledge.
  • Expertise in food cost management and labor budgeting.

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