Change Management Specialist

Full time

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Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What we do

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Job Specification-Roles & Responsibilities

The Change Management Analyst is responsible for driving and managing change initiatives across our customer base. This role involves developing change management strategies, facilitating stakeholder engagement, and ensuring smooth transitions to achieve desired business outcomes. The Change Management Analyst will work closely with project teams, leadership, and various stakeholders to implement effective change management practices.

Responsibilities:

• Change Control Process: Establish and maintain change control processes and procedures to facilitate efficient business whilst protecting customers. Review and approve change requests to ensure they meet business needs. Coordinate with stakeholders to assess the impact and readiness for changes.
• Communication: Communicate change management plans and updates to all relevant stakeholders. Facilitate meetings and workshops to discuss and address change-related issues. Ensure clear and consistent messaging around changes.
• Training and Support: Develop training materials, conduct training sessions, and provide support and guidance to employees throughout the change process. Monitor and evaluate the effectiveness of training and support initiatives.
• Monitoring and Reporting: Track and report on the progress of change initiatives. Analyse change implementation data to identify areas for improvement.
• Continuous Improvement: Continuously review and improve change management processes. Implement best practices and lessons learned from previous changes. Foster a culture of continuous improvement within the organization.

Candidate Profile:

• Degree in Business or IT related discipline
• Business Acumen: Keen insight, strategic thinking, and the practical understanding of business operations that enable individuals to make sound decisions and contribute to the success and growth of an organization.
• Leadership: Strong leadership skills to manage change initiatives and lead teams effectively.
• Communication: Excellent verbal and written communication skills to convey change-related information clearly.
• Analytical Thinking: Ability to analyse data and assess the impact of changes.
• Problem-Solving: Effective problem-solving skills to address issues that arise during the change process.
• Stakeholder Management: Ability to engage and manage stakeholders at all levels of the organization.
• Adaptability: Flexibility to adapt to changing circumstances and manage multiple changes simultaneously.
• Proactive, positive, self-starter with a passion for continually improving the processes around you.
• Strong commitment to ensuring customers' business objectives are achieved
• Ability to work independently as well as within a team environment.
• Possess interpersonal skills, successful at developing and managing relationships at all organisational levels, both internally and externally
• Knowledge of ITIL framework and IT service management (ITSM) principles is a plus.
• Prior experience in a Change Management approval environment, encompassing the handling of changes in IT services and infrastructure
• The ability to report on all Changes against the Company KPI's and Goals

Join Our Mission for a Sustainable Future and Enjoy the Following Benefits:

• Health insurance that covers up to three dependents
• Shuttle service for convenient transportation
• Complimentary on-site food and coffee for your enjoyment
• Access to a comprehensive learning and development platform that provides on-the-job training on essential skills, with the ability to track your progress centrally
• 15 days of vacation leave and 15 days of sick leave for your well-being
• Joining a world leader in environmental services
• Hybrid work arrangement for a flexible work-life balance

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Computer Software & Networking

We are AMCS. One Company. Multiple Integrated SaaS Enterprise Solutions. We offer scalable technology solutions built for enhanced efficiency and increased productivity in the waste and recycling, complex logistics and utilities industries.

We are the creators of the AMCS Platform: an enterprise grade cloud and software platform that is designed based on the best practice processes of thousands of customers with some of the most complex logistics operations in the world. Our platform is inspired by market trends, driving automation and delivering end-to-end standardization and optimization of all your business processes. We enable our clients across the globe to automate, de-carbonize and optimize the most challenging logistics across the waste and recycling industry.

AMCS leads the way

The AMCS team is at the cutting edge of technology and helps our customers across the globe reach a more sustainable future. AMCS represents the future that others are reaching for. Companies come to AMCS to achieve their sustainability strategies as we help companies to reduce their carbon footprint and work in a more environmentally conscious way. AMCS has created digital ways to a cleaner world. Through environmental software, we guide companies towards greater sustainability.

What we do

AMCS is a global leader for integrated software and vehicle technology for the environmental services industry. AMCS delivers enterprise cloud-based software solutions worldwide supporting over 2,650 customers in 22 countries. AMCS employs over 550 people across 11 countries, headquartered in Ireland with offices in North America, Europe and Australia.

Our people

AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

We are AMCS. One Company. Multiple Integrated SaaS Enterprise Solutions. We offer scalable technology solutions built for enhanced efficiency and increased productivity in the waste and recycling, complex logistics and utilities industries.

We are the creators of the AMCS Platform: an enterprise grade cloud and software platform that is designed based on the best practice processes of thousands of customers with some of the most complex logistics operations in the world. Our platform is inspired by market trends, driving automation and delivering end-to-end standardization and optimization of all your business processes. We enable our clients across the globe to automate, de-carbonize and optimize the most challenging logistics across the waste and recycling industry.

AMCS leads the way

The AMCS team is at the cutting edge of technology and helps our customers across the globe reach a more sustainable future. AMCS represents the future that others are reaching for. Companies come to AMCS to achieve their sustainability strategies as we help companies to reduce their carbon footprint and work in a more environmentally conscious way. AMCS has created digital ways to a cleaner world. Through environmental software, we guide companies towards greater sustainability.

What we do

AMCS is a global leader for integrated software and vehicle technology for the environmental services industry. AMCS delivers enterprise cloud-based software solutions worldwide supporting over 2,650 customers in 22 countries. AMCS employs over 550 people across 11 countries, headquartered in Ireland with offices in North America, Europe and Australia.

Our people

AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

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