Pricing Associate

3 weeks ago


Metro Manila, Philippines Royale International Freight Forwarding Inc. Full time

JOB DESCRIPTION:

Position: Pricing Associate

Summary:

We are seeking a highly motivated Pricing Associate to join our team. In this role, you will be a foundational member, responsible for learning and mastering all aspects of the trade. You will play a vital role in ensuring that our Time Critical Teams, as well as our valued RIG customers, have access to the right solutions and competitive prices, enabling smooth and efficient supply chain operations. Your expertise will encompass coordinating and executing the end-to-end shipment lifecycle, including procurement, solution design, rate setting, database management, and implementation for imports and exports within the designated geography.

Responsibilities:

· Coordinate and implement end-to-end solutions for RIG customers, collaborating with internal supply teams such as Time Critical, Sales, and the Ops Team.

· Procure rates from our network of vendors, ensuring accurate recording in cost databases and availability for customer requests.

· Fulfill dynamic pricing requests and maintain clear records of solutions in databases for immediate use by Time Critical Teams.

· Collaborate with Time Critical Teams and Sales Teams to understand unique customer requirements and work with the Time Critical Manager to develop creative solutions for execution.

· Provide rates and solutions for bids in partnership with Account Solutions and assist with new client implementation.

· Serve as the primary point of contact for Air issues, requests, or questions, and take the lead in resolving them.

· Triage incoming requests, aiming for end-to-end resolutions or directing them to the appropriate team for prompt resolution.

· Resolve escalations raised by Time Critical Teams, ensuring swift resolutions and identifying opportunities to prevent future escalations.

· Monitor group emails and communication channels, offering support and assistance whenever possible.

· Drive initiatives that promote growth and profitability for the region, including maintaining the integrity and accuracy of rates in internal databases and identifying opportunities to improve pricing strategies.

· Proactively follow up on lost pricing requests and explore new opportunities for business growth.

Requirements:

· Bachelor's degree (BA/BS) and 2-4 years of relevant work experience.

· Knowledge of product and technology within the Courier industry.

· Experience in sales, operations, or procurement related to imports and/or exports.

· Ability to build and maintain strong relationships and partnerships with 3rd party logistics partners.

· Strong analytical skills with a data-driven approach to problem-solving.

· Proficiency in analytical tools such as Excel, with basic programming capabilities being a plus.

· Strategic vision combined with a hands-on approach to execution.

· Excellent communication, interpersonal, and organizational skills.

· Team Player and Independent at the same time.


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