INT-EDC4906 | CLIENT SERVICES SPECIALIST

3 weeks ago

Metro Manila, Philippines KMC Solutions Full time

Make your next big career move by applying as KMC Solutions’ next CLIENT SERVICES SPECIALIST I

The Client Services Specialist is responsible for purchasing materials, supplies and services as required and delivered in a timely manner. Main responsibilities will include strategic sourcing of operation's requisitions and negotiating effectively to vendors. Ensures that all purchased goods and services are in high quality condition and delivered at

 

On top of your salary, here are the exciting benefits you can look forward to:

  • You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
  • Making sound decision-making and flexibility to ensure team dynamics and productivity.
  • Hybrid work setup
  • Competitive salary and benefits
  • HMO + free dependent
  • Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

    The main responsibilities of a CLIENT SERVICES SPECIALIST I include:

    • Facilitate Requisition, Canvassing, and System order processing for client’s operations
    • Accredit, Evaluate and Manage vendor partners
    • Conduct canvasses and review of item specifications
    • Negotiates and communicate with vendors to establish good terms
    • Coordinates with vendors/suppliers to follow up on delivery date and back orders
    • Discusses updates and progress to requesting department
    • Analyze information, make recommendations to management
    • Process requests from Purchase Order, Approval, Awarding, Delivery, to Payment endorsement.
    • Assists in the management and monitoring of all the company’s hardware; documenting each user or temporary owner and tracking pieces as needed for inventory purposes.
    • Will work closely with KMC vendors and building engineers to resolve issues most effectively.
    • May need to perform other duties or responsibilities required by immediate supervisor
    • Your working schedule may vary as operational demands may require, but you will render at least nine (9) hours/day or a total of forty-five (45) hours/week which is inclusive of breaks. Such official work schedule will be communicated to you by your supervisor.

      To apply, you must be an expert on the following requirements:

      • Bachelor's degree in business administration, supply chain management, or a related field (or equivalent experience).
      • 1-2 years previous experience in procurement, purchasing, or coordination roles, preferably within an MSP or IT services industry.
      • Strong attention to detail and excellent organizational skills to manage multiple tasks and priorities effectively.
    • Effective communication and interpersonal skills to liaise with internal stakeholders and suppliers.
  • Analytical mindset and problem-solving abilities to analyze data, identify trends, and propose solutions.

    It will also be favorable if you are knowledgeable in:

  • Proficiency in MS Office suite, particularly Excel, for data analysis and reporting.
Knowledge of procurement principles, best practices, and contract management.

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