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Dayshift Customer Service Executive

3 months ago

Metro Manila, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time

We are on the hunt for a personable, organised and motivated Customer Service Executive.  In addition to supporting our clients, you will work collaboratively with our other teams spanning sales, content removal, technology and finance. Our team love helping our clients solve their very real digital reputation problems -come join us and make your mark

Key Responsibilities
 

  • Communicating with clients, providing support through emails and phone calls
  • Managing the onboarding of new client
  • Collaborating with team members regarding status information relating to your clients’ projects

     
    Skills, Knowledge and Expertise
     
     

    • Proficient with Zendesk and Salesforce
    • Great Customer Service Experience
      A driven, self-motivated and positive personality
    • The ability to consistently meet and exceed set targets
    • A highly organised mindset and the ability to manage a large number of projects and client relationships with a positive and proactive attitude
    • Excellent communication and presentation skills, with the ability to effectively communicate with clients and internal teams
    • A solution-focused mindset and wants the best for the client and the company
    • It will be highly regarded if you have an understanding of the digital space, Google products including online reviews, and SaaS products

      Can work full time onsite
      Office Location: SM North Edsa
      Work Schedule:7AM - 4PM Manila Time

      Join our team and become part of a collaborative environment where your skills and expertise will make a difference in delivering innovative solutions to our customers. Apply now to embark on an exciting journey with us

      By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

       

      Walk in to our Eastwood Office to fast-track your application. Our Recruitment Team will be happy to interview you every Thursday from 10 AM to 3 PM