Procurement Support Team Lead

1 month ago


Metro Manila, Philippines Fujitsu Philippines Global Delivery Center Full time

Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.

Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the Philippines for more than 27 years. In the present, we have 1500+ employees, operating 24x7, and has support services in 4 languages (Filipino, English, French, and Japanese). Our affiliation with ICT giant Fujitsu Limited Japan makes WeServ globally competent and an expert in the areas of business process, application, infrastructure, and service desk.

 

Fujitsu is looking for a person dedicated to supplier onboarding and enablement tasks. In the wider perspective vendor creation in procurement tools, processes improvements and other relevant adjustments.

Key Accountabilities:

• Carry out the Procurement Operations functions in line with the defined processes

• Vendor Accreditation and Supplier Enablement

• Supplier due diligence, on-boarding and maintenance

• Analysis, coordination and processing of supplier requests and relevant information

• Coordination with the requestors and vendors on requirements and details necessary to fulfill transaction

• Preparation and submission of required reports and deliverables

• Other tasks based on customer requirement (ex. Sustainability-related functions, compliance-related functions, etc.)

Process, Compliance, and Communication

• Lead business process across wide range of complexities

• Evaluate current process, recommend, and implement best practices and service improvements, process innovations and standardizations

• Regular review of the process and implement continuous improvement

•Liaise with the business and stakeholders to ascertain their needs and provide excellent customer service

• Maintain regular contact with the business and stakeholders to promote smooth and timely coordination

• Serve as first level escalation for process queries & clarifications while providing high level quality review of team deliverables

• Respond and resolve various queries and concerns by working collaboratively with the team, vendors, customers and stakeholders

•Work with technical team for any issues or enhancements related to the tool or system

• Ensure that updated process documentations and flow charts are in place

• Compliance review of processes according to global standards

• Primary POC for internal, external and global audits and provide necessary audit requirements

• Ensure business continuity at all times

Data Analysis and Reporting

• Provide required reports and ensure that effective and timely information is available

• Present necessary reports and status to the top management, business units, customers and stakeholders

• Data analysis, cost-benefit analysis, forecasting, planning, procurement, deployment, work allocation and resource strategies related to the project

KPI and People Management

• Monitor team output and ensure that transactions are processed within the target timeline and that SLAs/KPIs are achieved

• Review of KPI to ensure effective performance measurement

 

Requirements:

• Minimum of 3-4 years work experience as Team Lead in BPO set up under Procurement, Supplier Enablement, Sourcing, Quoting or Sales position

• Excellent communication skills and good interpersonal skills

• Ability to work effectively as part of a team as well as an individual

• Fluent in English, both written and verbal is a must, German or Spanish as an

advantage

• Logical approach to complex work problems

• Good time management skills and work prioritization

• Knowledge of Ariba, SAP and other ERP Systems

• Proficient in Microsoft Excel, Word

Advantageous Skills/Knowledge

• Experience in e-Sourcing Systems

• Experience in procurement field

• Experience in supplier due diligence, on-boarding and maintenance

 

These Promises are designed to capture the essence of what makes Fujitsu a great place to work.

 • Work your way: We provide you with the flexibility and autonomy to work in a way that suits your needs and preferences.
 • Achieve together: We foster a collaborative and supportive culture where we can learn from each other and achieve great things together.
 • Trusted to transform: We empower you to make a difference and take ownership of your work.
 • Do the right thing: We are committed to ethical and sustainable practices and encourage you to do the same.
 • Global reach, local impact: Our global network of expertise and technology empowers you to make a meaningful difference in your local community and beyond


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