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Global Pricing Specialist

3 months ago

Metro Manila, Philippines WESTCON GROUP PHILIPPINES Full time

ROLE DESCRIPTION

The Global Pricing Specialist, GSCS is responsible for generating, tracking, and communicating all quoting activities for new and existing customers. Quoting all vendor products, vendor services and vendor support, Westcon services and Westcon support and any logistics or third-party value-added service products, for any regional or global opportunity. 

 

Duties:

Obtain and review customer documentation for accuracy, completeness, and eligibility.Liaising with vendors to ensure pricing contracts are valid and available.Production of quotations for customers within agreed SLA’s.Production and maintenance of pricing catalogues, and development of self-service tools.Maintenance of system pricing conditions in the ERP system.Maintain a central repository of all contractual sales conditions and sales retentions.

 

Responsibilities 

Be part of a central team for all world-wide quote requestsGenerate, co-ordinate and provide customer quotes for all world-wide regions.Project co-ordinate large global bids and ensure submission to the customer within the agreed SLA.Liaise with Vendors and Customers directly to resolve any discrepancies preventing valid quotations from being produced.Collaborate with the Vendor to ensure that all special pricing agreements are in place.  Attend regular update calls/meetings with the Account Director as and when required.Attend meetings/calls where necessary with the vendor or customer to discuss large bids and projects.Identify efficiency gaps and strive for continuous improvement. Work within the agreed SLA’s. Have a flexible approach to working hours during peak periods.

 

Customer Support

Keep customers fully up to date with the status of quote requests and queries.Establish productive vendor relationships to ensure quality of service to customers.Manage any special bids or pricing projects.Establish strong & mutually respectful relationships with internal departments.

 

Administrative/Self Development

Be able to prioritise the customers’ needs and react accordingly.Ensure all pricing agreements and approvals are documented and held in a central repository.Attend relevant internal and external product, system, or tools training.Meet all reporting deadlines with accuracy.Maintain and develop own knowledge of Westcon and vendor product portfolio.

 

PERSON SPECIFICATION

Knowledge

Technology:

Exceptional knowledge of MS Office applications, Word, Excel, Outlook, Power pointKnowledge of Cisco, Palo Alto or other IT products, and experience of using SAP ERP systems, will be an advantage.Finance: Be able to review minimum profitability requirements on a transaction level.Be able to calculate percentages and margins.Experience in international quotations.

Sales: 

Understanding of the sales environmentDetailed understanding of our contractual agreements with vendors and customers

Customer Service: 

Good written and verbal communication essential

 

Required Skills

Highly organised with high attention to detail and accuracyAdaptable to change.Strong key relationship-building skillsStrong Communication skillsConfident and clear telephone mannerAbility to work both individually and as part of a team.

 

MEASURES OF SUCCESS

Responding to quote requests within set SLAMeeting customer expectations:  queries, issues, vendor approvals and resolutionsProduce high quality quotations that can be ordered without issue or error