Product Specialist
4 days ago
Location: Ortigas, Pasig City
Work Set Up: Onsite
Position Type: Contractual - 6 months
Job Description: Dynamics 365 Functional Consultant
Responsibilities:
Conduct customer workshops to discuss project scope and gather requirements.Create functional architecture and assist in developing functional requirements documents, including product backlogs and user story grooming.Analyze all requirements and documentation within the bank’s systems.Provide functional expertise on the D365 CE platform, focusing on Customer Service and Sales modules.Demonstrate features developed during sprint review meetings.Validate UAT scripts and contribute to their creation.Review training documents and provide feedback.Support the implementation team by addressing all queries.Skills:
Expertise in Dynamics 365 CE (Customer Experience & Service Modules: Sales, Customer Service, Contact Center) and Power Platform.10-13 years of relevant experience in a similar role.-
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Product Specialist
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Product Specialist
5 days ago
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Product Specialist
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