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KNGS Customer Care Specialist
1 month ago
- To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
- To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + proactively advising + consulting to ensure customer satisfaction.
- To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
- To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
- To collaborate with Finance + Revenue Care Center (RCC) to adjust credit limits based on daily business development + coordinate measures in case of challenges.
- To document, resolve, analyze all complaints and feedback then identify, share + eliminate root causes.
- To create, review + refine customer reports.
- To ensure delivery against all financial targets + strategic objectives.
- Basic computer operations and Microsoft Office Applications
- Good communication skills
- Organizational and time management abilities
- Ability to learn and work with the system
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KNGS Customer Care Specialist
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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KNGS Process Specialist
3 weeks ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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KNGS Process Specialist
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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KNGS Operational Care Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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KNGS Process Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Kuehne+Nagel Full timeJOB DESCRIPTIONEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the...
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KNGS Customer Care Team Lead
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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KNGS Customer Care Team Lead
3 weeks ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
-
KNGS Customer Care Team Lead
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organizationâs...
-
KNGS Process Specialist
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organizationâs...
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KNGS Air Logistics Customer Care Specialist
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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KNGS Operational Care Specialist SA-OC
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organizationâs...
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KNGS Operational Care Specialist SA-OC
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on a journey towards a successful career with Kuehne+Nagel, an innovative logistics company known for adaptability and efficiency at its core. Join us and be a part of our team that delivers exceptional services to clients and customers. Your expertise will be crucial in contributing to the organization's growth. Your Role The Operational Care...
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KNGS Customer Care Team Lead SA-CC
3 weeks ago
Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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GS QHSE Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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Patient Care Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Uc Bcf Full timePatient Care Specialist (Front Desk / Receptionist) (Start ASAP) We are looking for confident individuals who have what it takes to be part of our Belo beautiful team The Patient Care Specialist (Front Desk Specialist) primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an...
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KNGS Revenue Care Specialist
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organizationâs...
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Patient Care Specialist
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KNGS Revenue Care Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth...
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KNGS Air Logistics Revenue Care Specialist
2 months ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth...
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KNGS Operational Care Team Lead
1 month ago
Cebu, Philippines Kuehne Nagel Full timeEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organizationâs...