Technical Support Engineer

4 days ago


Metro Manila, Philippines Perception Gaming Inc. Full time

Qualifications:

Have the background of computer science, information management or mechanical and electrical experience is an advantage.Must familiar with Microsoft operating system (Excel, Outlook, Word & Power point). Have to skilled to modified the system setting and analyzing problem by windows system logs.Must familiar with basic networking knowledge, which includes TCP/IP, DHCP, LAN …etc. For switch/router setting or relevant license is in advanced.Familiar with using AutoCAD is an advantage.With strong technical knowledge, analytical and problem solving skillsWilling to study the company training and then organize trouble shooting capability by self-studying.Willing to assign in Pampanga & Cebu but also corporate for business trip.Willing to work with flexible time, also during weekend if necessary.

Job Responsibilities: 
* Researching, diagnosing, troubleshooting and identifying solutions to resolve system/EGM issues.
* Participating in all activities such as machine and system installation, machine and server maintenance, warehouse activities.
* Being assigned to different locations mostly in Manila, Pampanga & Cebu for project activities.
* Accommodating concerns from clients regarding system/EGM issues.
* Doing an onsite activity most of the time to resolve the concerns from clients.
* Providing technical support thru remote, phone call & onsite.



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