L1 Service Desk Analyst

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: L1 Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

HCL Tech is urgently hiring for Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice Support (Entry Level)Work Location: Science Hub Tower or One World Tower, McKinley Hill,...

Role: Service Desk Analyst – L1 Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City (We are few blocks away from Venice Grand Canal Mall)Work Schedule: Candidate must be amenable to work in graveyard shift or shifting schedule.  Work Set Up: This 100% onsite/office reporting. Qualifications:Candidate must...

HCL Tech is urgently hiring for Level 1 Service Desk Analyst for one of our clients. If you think you’ve got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice Support (Entry Level)Work Location: Science Hub Tower or One World Tower, McKinley...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

Job Qualifications:BPO experience is encouraged to applyRelevant Service Desk Experience is an advantage.Basic knowledge about software and hardware applications.Basic knowledge or familiarity with computer configuration and troubleshooting.Problem solving skills.Communication Skills: be able to communicate periodically and proficiently using all types of...

Join our global outsourcing team and unlock a work-life balance unlike any other.Elevate your career in an environment that values what truly counts. We place a premium on not just your professional advancement, but also your personal fulfillment. Experience the exceptional benefit of achieving a seamless equilibrium between work and life, with generous...

Primary ResponsibilitiesProvide remote support for incidents and requests in support of the distributed end user devices (desktops, laptops, mobiles, and laboratory equipment)Use support tools (e.g. Active Directory Admin Tools, Exchange Admin Center) or have administrator access privileges and apply specific technical knowledge to increase resolution rate...

Job Responsibilities:1. Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution.2. Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary.3. Customer Service: Deliver exceptional...

Job Responsibilities:Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution.Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary.Customer Service: Deliver exceptional customer service over the...

Work Set-Up: 100% Onsite in McKinley Hill, Taguig (Near Venice Grand Canal Mall)Work Schedule: Graveyard Shift or Shifting ScheduleQualifications: With experience as CSR / TSR / SDA – Voice Account for at least 1 year.With good communication and customer service skills.Must possess at least a Vocational Diploma / Short Course Certificate / Computer...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

IT SD L1:QUALIFICATIONS:At least High School Graduate with 2 years TSR experience or 1 year Global ITSD ExperienceAmenable to START ASAPAmenable to WORK ONSITE in QC ITSD L2:QUALIFICATIONS:Completed 2 years in CollegeBachelor's Degree GraduateAt least 2 years Global ITSD ExperienceAmenable to START ASAPAmenable to WORK ONSITE TL:QUALIFICATIONS:1-2 years exp...

Salary: P30,000 to P45,000 (Monthly Package)Shift: Rotating Schedule What are we looking for?Skills RequiredWith 1.5+ years of experience in a service desk environmentKnowledge of supporting Microsoft technologies, including MS Office suite, Exchange Office 365, and Windows 10Ability to support networking issues including cabling and wireless, remote access...

Locations: Pasay Work Set Up: OnsiteWork Type: Contractual - 6 monthsDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...