Senior Analyst

4 weeks ago


Makati, Philippines ING Full time

ING Customer Operations is a supportive and dynamic team delivering innovative financial lending products which are at the forefront of digital banking in Australia. Customer Operations Officers primarily support ING teams and third party Brokers in Residential and Commercial mortgages, variations, credit administration, savings applications, securities, treasury support, card services, reconciliations, payments and settlements. They carry out clerical activities, data processing, Customer validation, reporting and account maintenance. They must be honest, prudent and act responsibly because they play an integral role across Customer Operations.

Key accountabilities:

• Uphold ING’s service delivery guidelines ensuring that all Customer operation processing is complete and processed within the agreed timeframes as well as quality requirements;

• Assist ING Credit Assessors in the finalisation of approvals when all outstanding conditions and requirements have been met in accordance with bank policy and procedure;

• Provide outstanding customer service to ING Customers, Credit Assessors and Brokers (especially with enquiries);

• Consistently meet SLAs and internal KPIs to achieve operational excellence in mortgages, variations, settlements, savings, daily Banking, processing, reconciliations or payments; and

• Comply with all ING policies and procedures (especially ING’s Know Your Customer [KYC], fraud prevention, regulatory compliance and risk) to avoid unacceptable operational risk.

To be successful in this role ING Operations Officers must have:

• 3-5 years recent clerical and customer service experience preferably in the banking sector • Excellent customer service and delivery skills;

• Intermediate Microsoft Office and basic numeracy/data analysis skills;

• Effective coordination and time management skills; and

• Excellent verbal and written communication skills to confidently liaise with all stakeholders


  • Senior Analyst

    4 weeks ago


    Makati, Philippines ING Full time

    As a Senior Analyst for Collateral Management, you will be responsible for the correct, complete and timely execution of the collateral management tasks in order to collateralize financial markets transactions with the purpose to mitigate credit risk. You will be responsible for the daily calculation, notification and agreement of margin calls towards the...

  • Senior Credit Analyst

    1 month ago


    Makati, Philippines ING Full time

    Who we are:ING Bank NV is a global bank with a strong European base. Our more than 60,000 employees serve around 37 million customers, corporate clients and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business.We have senior credit analyst (more than 5 years’ experience) positions that...

  • Business Analyst

    2 weeks ago


    Makati, Philippines ING Full time

    Within Global FC&FP we are looking for two (2) Business Analysts for Transaction Monitoring – Secondary Analytics. In this role, you will be part of an exciting journey towards truly global standardization within the domain of Transaction Monitoring for ING.One of the primary responsibilities is to support the PO for the rollout/implementation and daily...

  • Business Analyst

    4 weeks ago


    Makati, Philippines ING Full time

    ING is looking to recruit a Business Analyst for Data & Analytics PurposeDo you want to play an essential role in ensuring the good reputation of ING, and be in the first line of defense against money laundering and terrorist financing? Currently we are looking for a Business Analyst within the Data & Analytics Department in ING Hubs Philippines.You will be...

  • Financial Analyst

    3 weeks ago


    Makati, Philippines Flat Planet Philippines Incorporated Full time

    • Maintaining the Daily Cash Flow file and producing Daily Variance Report • Consolidate and analyze financial data (budgets, income statement forecasts etc) taking into account company's goals and financial standing • Provide creative alternatives and recommendations to reduce costs and improve financial performance • Assemble and...


  • Makati, Philippines Deltek Systems Full time

    Position ResponsibilitiesThe Senior Operations Analyst/Senior Systems Admin holds a pivotal role in driving our integration, automation and application enhancement initiatives. Essential to this role is an in-depth understanding of automation optimization, preferably leveraging Microsoft Power Automate, UiPath or Workato, along with experience in ERP/PSA...

  • Business Analyst

    4 weeks ago


    Makati City, National Capital Region, Philippines ING Full time

    ING is looking to recruit a Business Analyst for Data & Analytics PurposeDo you want to play an essential role in ensuring the good reputation of ING, and be in the first line of defense against money laundering and terrorist financing? Currently we are looking for a Business Analyst within the Data & Analytics Department in ING Hubs Philippines.You will be...


  • Makati, Philippines Deltek Systems Full time

    Position ResponsibilitiesYou will join a like-minded, engaged team and be empowered to partner with key stakeholders across the organization. You'll guide decision-making and share your knowledge, expertise, and passion to deliver reporting and data-based analysis. Your primary responsibilities will include:In-depth analysis of territory data and...

  • Financial Analyst

    3 weeks ago


    Makati City, Philippines Flat Planet Philippines Incorporated Full time

    • Maintaining the Daily Cash Flow file and producing Daily Variance Report • Consolidate and analyze financial data (budgets, income statement forecasts etc) taking into account company's goals and financial standing • Provide creative alternatives and recommendations to reduce costs and improve financial performance • Assemble and summarize data to...


  • Makati City, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...


  • Makati City, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 25 - 50%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...


  • Makati, Philippines Deltek Systems Full time

    Position ResponsibilitiesOwn & execute sales operations processes as assigned, including (but not limited to) sales territory maintenance, leads management, account management, sales territory dispute resolution, and other processes.Proactively document standard operating procedures and make recommendations to fix root cause, eliminate friction, and improve...

  • Business Analyst

    4 weeks ago


    Makati, Philippines ING Full time

    What are we looking for?We are looking for a Business Analyst, who likes to work in an agile squad delivering value to the Non-Financial Risk (NFR) community.The Business Analyst functionYou identify, analyze and specify business requirements with regard to non-financial risk and translate them into user stories or functional specification/designs. This...

  • Business Analyst

    3 weeks ago


    Makati City, National Capital Region, Philippines ING Full time

    What are we looking for?We are looking for a Business Analyst, who likes to work in an agile squad delivering value to the Non-Financial Risk (NFR) community.The Business Analyst functionYou identify, analyze and specify business requirements with regard to non-financial risk and translate them into user stories or functional specification/designs. This...


  • Philippines, Makati City Deltek Systems Full time

    Position ResponsibilitiesThe Senior Operations Analyst/Senior Systems Admin holds a pivotal role in driving our integration, automation and application enhancement initiatives. Essential to this role is an in-depth understanding of automation optimization, preferably leveraging Microsoft Power Automate, UiPath or Workato, along with experience in ERP/PSA...


  • Makati, Philippines Monroe Consulting Phils., Inc. Full time ₱30,000 - ₱35,000

    Executive search firm Monroe Consulting Group is recruiting on behalf of a global leader in the construction industry. Our reputable client is currently searching for an Inventory and Pricing Analyst who is amenable to work in a day shift, onsite work arrangement. The office is located in Makati City.Key responsibilities include:Help the organization's...


  • Makati, Philippines ING Full time

    Job PositionGlobal KYC Business Analyst (Transaction Monitoring)Overview Function DescriptionFunction descriptionBusiness Analyst (CJE) within Global KYCWithin Global KYC, we are looking for Business Analysts for Transaction Monitoring. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for...


  • Philippines, Makati City Deltek Systems Full time

    Position ResponsibilitiesYou will join a like-minded, engaged team and be empowered to partner with key stakeholders across the organization. You'll guide decision-making and share your knowledge, expertise, and passion to deliver reporting and data-based analysis. Your primary responsibilities will include:In-depth analysis of territory data and...


  • Makati, Philippines Deltek Systems Full time

    Position ResponsibilitiesOwn & execute sales operations processes as assigned, including (but not limited to) sales territory maintenance, leads management, account management, sales territory dispute resolution, and other processes.Proactively document standard operating procedures and make recommendations to fix root cause, eliminate friction, and improve...


  • Makati City, National Capital Region, Philippines Shell Business Operations Full time

    Where you fit Expect lots of support and encouragement while you're here. You'll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You'll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction....