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Hardware Technical Support for POS Account

4 months ago

Metro Manila, Philippines Private Advertiser Full time
  • Required to troubleshoot POS devices
  • Will support drive through machineries like speakers, microphones, headset etc.
  • B2C and B2B Inbound and outbound transaction via Phone (85%) and E-mail (15%)

    What we need for the role:

  • With at least 1 year of hardware and software support experience in the BPO industry
With experience using CRM tools and remote desktopCustomer/client-facing experience is a mustExcellent verbal and written communication skillsExperience in ISP SupportExperience with Point of Sale is an advantageExperience in international center.Willing to work on siteAmenable to work in night shifts and shifting schedules