Director of People Operations

Found in: beBee S PH - 3 weeks ago


Philippine, Philippines Ad Astra, Inc. Remote Work Freelance Full time
Job Description

Ad Astra is a first-class language services agency offering a comprehensive suite of interpreting, translation, deaf/hard of hearing, transcription, and localization services. We are a woman-owned small business with a long history of providing unparalleled language services to clients throughout the nation and the globe. For more information, please review our website at www.ad-astrainc.com.

Ad Astra is driven by a purpose to build, support, and enrich communities. In order to fulfill this purpose, we are an energetically growing organization, and we are looking to add energetic talent to help implement our goals.

We seek a Director of People Operations (HR) to serve as the primary contact for all employees, both domestic and international, spanning our various business lines. This pivotal role handles a wide array of responsibilities, including recruitment, benefits, performance & talent management, and other HR-related affairs. The Director of People Operations is tasked with a combination of strategic and operational duties, essential for fostering the ongoing expansion and success of the organization.

The Director of People Operations (HR) job will include the following responsibilities:

80% focus on managing HR functions company-wide:

Lead and manage all HR functions, including recruitment team, talent management, benefits administration, policy development, employee onboarding, employee relations, performance management/evaluations, and offboarding/exit interviews.Develop and execute the HR strategic priorities and people strategy for the organization.Collaborate proactively with the leadership team to anticipate upcoming contracts and ensure efficient onboarding of interpreters.Implement employee retention programs for both international and domestic staff.Supervise the internal contractor pool of international staff, including payroll approval, contract management, and performance metric development.

20% focus on continuous improvement of refinement of HR processes and functions, and company-wide talent acquisition initiatives:

Maintain and revise the company’s handbook on policies and proceduresCreate Standard Operating Procedures for HR departmentManage key HR projects for the organizationMaintain department records and reports in HR systemComplete strategic reports for leadership meetingsParticipate and contribute to all continuous improvement efforts that include daily and weekly team and leadership meetings and company circle time.

Qualifications:

If you have these qualifications, we want to hear from you

Required

7 or more years of demonstrated HR and leadership skillsBachelor’s degree in related fieldPHR, SHRM-CP, HRMP, or HRBP certificationDemonstrated responsibility, accountability, personal integrity, organizational and customer service skills, and proactive positive attitude.Tech savvy with proficiency in the Office 365 suiteUnderstanding of ADA, Title VI, CLAS, CROWN and other industry-applicable laws and standards

Preferred

Fluent in two or more languagesExperience in the language services or government contracting industrySenior HR Certifications (i.e. SPHR, SHRM-SCP)

While this description is a fair representation of the Director of People Operations (HR) position, it is not a complete list of all responsibilities.

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