workforce team manager

Who we are At Bon Secours Mercy Health Global Business Services – Manila, we believe your best is yet to come. Based in the Philippines, we partner with U.S.-based teams to deliver strategic insights, operational excellence and specialized expertise that advance our Mission. Join a global team focused on meaningful healthcare impact. Job Summary The Team...

About the role Teleperformance, a leading global provider of outsourced customer experience management services, is seeking a highly motivated and experienced WFM Team Lead to join our team based in Mall of Asia, Pasay City, Metro Manila. As the WFM Team Lead, you will play a crucial role in overseeing the reporting and analytics function, ensuring accurate...

A customer experience solutions company in Pampanga is seeking a Team Lead for Workforce Management Real Time. You will be responsible for coaching and motivating associates to achieve goals while addressing their issues. You will also manage multiple tasks and projects, ensuring your team has the right tools and environment to succeed. The ideal candidate...

About the role Teleperformance, a leading global provider of outsourced customer experience management services, is seeking a highly motivated and experienced WFM Team Lead to join our team based in Mall of Asia, Pasay City, Metro Manila. As the WFM Team Lead, you will play a crucial role in overseeing the reporting and analytics function, ensuring accurate...

Summary of the role As a Team Leader Workforce Management you lead a team of professionals to deliver Workforce Management services to optimize operations. You manage the performance, drive engagement, and foster development of your team. Description As a Team Leader Workforce Management you lead a team of professionals to deliver Workforce Management...

A customer experience solutions company in Pampanga is seeking a Team Lead for Workforce Management Real Time. You will be responsible for coaching and motivating associates to achieve goals while addressing their issues. You will also manage multiple tasks and projects, ensuring your team has the right tools and environment to succeed. The ideal candidate...

Command Center Team Lead - Workforce Management AddForce Human Resources Solution Inc. On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Performance Bonus Government Mandated Benefits 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays Insurance Health & Wellness Professional Development Job...

WorkForce Software in Manila (Makati) seeks a seasoned Implementation Services Team Leader to guide Functional Consultants and Project Managers in delivering workforce management deployments for enterprise clients globally.You will drive operational excellence, coach talent, manage delivery quality, and rely on proven project management disciplines,...

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Workforce ManagerSummary:To strategize for Workforce Management (WFM) supporting Workforce Canada, driving operational efficiency through short-term and long-term Forecasting, Budgeting, Capacity Planning, Access Support, and Reporting and Data Management. To implement WFM...

Job title: Workforce ManagerAccount: Premium ConsumerWork set up: Onsite (HM Tower, W Geonzon St, Cebu City)Work schedule: Shifting Schedule (Morning, Mid, Graveyard)Salary Package: up to 120,000Start date: ASAPHeadcount: 1 QUALIFICATIONS: Candidate must possess at least a Bachelors/College Degree in any fieldPreferably Assistant Manager / Managers...

Who we are:InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our...

Competencies Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with...

We are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu Philippines This is an onsite work and follows a shifting schedule Salary is up to 120K per month based on experience and hiring result.  Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable) Candidate must possess at least a...

Job Summary Main objectives and functions: 1. Real- Time operational status / performance for all Qualfon Sites. ○ Reviews client’s half –hour staffing report ○ Ensures optimal staffing is in place to meet the client service level agreements on real-time. ○ Conducts and monitors staffing with all the centers randomly. 2. Agent Schedules for the...

As a manager, you will be responsible for managing programme staffing to meet daily, weekly, and interval staffing requirements. The person is also responsible for achieving compliance to WFM operating procedures, oversight of WFM real-time and scheduling responsibilities and other workforce-related management tasks. You will closely coordinate with various...

Bravissimo Resourcing Inc. | Cebu City | Full-time Roles and Responsibilities Analysis – Strong Analytical skills Should be able to handle and achieve the departmental requirements. Knowledge of VBA, MS Access, SQL preferable. Maintaining secrecy of data. Knowledge (what the person must know): Understanding of operational process, logical thinking,...

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

We are looking for an experienced Manager, Workforce Optimization to lead workforce planning and operational performance across a dynamic healthcare environment. About the Role This leadership role is responsible for helping ensure the right staffing resources are in place to meet service needs while improving productivity, quality, and the overall patient...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Overview Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site. Join our Transcom Family as a Workforce Manager! Job Description Medical Reimbursement Employee Recognition and Rewards Anniversary Gifts Government Mandated...