workforce manager jobs in Taguig

Job Description Responsibility: Creates and edits schedules for ROC supported departments in the electronic scheduling system in accordance with hospital policies, procedures, and guidelines. Collaborate with department managers to prepare accurate daily, weekly, and shift schedules that reflect forecasted staffing needs. Reviews, approves, or denies...

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries...

About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

Qualifications Education Bachelor's degree in Business Administration, Marketing, Communications, or a closely related field. Advanced degree (MBA or equivalent) is a plus and may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or...

TaskUs is seeking a Senior Director of Workforce to lead global workforce management across multiple sites and regions. You will drive service level attainment, forecast workloads, and optimize staffing to meet aggressive performance goals. In this role, you will oversee KPI reporting, technology leveraging, and end-to-end WFM support, while coordinating...

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and...

Ready to take the lead in Workforce Management? We’re looking for an experienced WFM professional who can lead end-to-end workforce operations and help drive service levels, resource efficiency, and business performance. Are you the right fit? We’d love to hear from you if you have: 5+ years of relevant Workforce Management experience At least 3...

Qualifications:Minimum 1 year of RTA/Workforce Analyst experienceMinimum 2 years completion in college of any courseGood Communication and Analytical skillsHas good understanding of People ManagementAbility to create reports in Excel and forecast resultsAbility to multi-task, focus and complete reports for extended periods of timeAttention to detail and high...

The Workforce Manager oversees forecasting, scheduling, intraday management, and workforce optimization across the organization. This role provides strategic leadership, ensures operational excellence, enhances forecast accuracy, and delivers data‑driven insights that support executive decision‑making. The WFM Manager leads a team of analysts and serves...

The Workforce Manager at HCL Technologies Limited oversees forecasting, scheduling, intraday management, and workforce optimization across the organization. You will lead a team of analysts and partner with Operations to maintain performance, service levels, and workforce efficiency.This full-time onsite role requires strong data-driven insights, strategic...

Workforce Management - Team Lead (WFM/RTA – BGC Taguig) Are you ready to make an impact? Join as a Workforce Management - Team Lead and jumpstart your career! Summary/Description: Liaison with onshore lead and participate in business/capacity planning workshop Oversee management of workforce and related function Coordinate peak and trough schedule...

Accenture in the Philippines leads business and technology outcomes for assigned programs and projects, driving successful delivery through standard tools and processes. You will monitor and control service levels, collaborating with cross-functional teams to align scope with client requirements.The role emphasizes expert program management, risk mitigation,...

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Manager WORK SETUP: Return to Office OVERALL PURPOSE: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams. RESPONSIBILITIES: • Overall management of the WFM AP and...

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---Position Title: Workforce Services ManagerWORK SETUP: Return to OfficeOverall Purpose:Responsibilities:Overall management of the WFM AP and QA cost structure and budgetTo support the Command Center leads for sales and RFP responses &...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay Insurance Health & Wellness Health Insurance, Life Insurance, HMO Company Equipment, Retirement Plan Professional Development Job Training, Professional Development Job Title: Real Time Analyst Work Setup: 100% Onsite Job Summary: We are looking for a...

Accenture is seeking a Program/Project Management Lead based in Manila and Cebu to drive business and technology outcomes for assigned programs, ensuring delivery on time and within budget. You will lead cross-functional teams, apply standard PM tools and methodologies, monitor progress, manage risks, and report to senior management. 5+ years of experience...

TASQ Staffing Solutions is looking for an experienced Workforce Manager to lead the BPO Workforce Management function. The ideal candidate will define strategic direction, manage a team of Workforce Analysts, and own long-term forecasting and scheduling strategies. A Bachelor's degree in a relevant field and at least 2 years of experience in customer support...

Cognizant in Taguig is seeking a Workforce Management Team Leader who will drive scheduling, forecasting, and data-driven decisions to improve service delivery and staffing efficiency. You will lead a WFM team, develop staffing plans, monitor coverage and adherence, and collaborate with Operations, Forecasting, Real-Time Management, and Training to align the...

A global professional services organization in Metro Manila seeks a Senior Consultant in UKG Pro Workforce Management. You will play a crucial role in supporting client projects and managing a global team. Ideal candidates should have 6-9 years of relevant experience in workforce management and consulting. This opportunity offers significant professional...

Overview About the Role We’re looking for a Workforce / Bench & Redeployment Manager to own our bench management and talent redeployment strategy, ensuring every idle or at-risk assistant is re-engaged within 72 hours. This role combines operational agility with strategic foresight — balancing workforce supply and client demand while maintaining a...