workforce management jobs in Pasig

Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning and real...

Workforce Manager ### Workforce ManagerApply: Pasig City: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): R13100We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-timeOverviewTranscom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site.Join our Transcom Family as a Workforce Manager!Job DescriptionMedical ReimbursementEmployee Recognition and RewardsAnniversary GiftsGovernment Mandated...

We are seeking a strategic and results-driven leader to head our Workforce Management and Business Planning function. This role will be responsible for overseeing enterprise-wide forecasting, capacity planning, workforce optimization, business analytics, and resource planning initiatives that support large-scale customer operations.The successful candidate...

About the job Head of Workforce ManagementHead of Workforce ManagementWork Setup: OnsiteWork Schedule: Monday to Friday | Morning ShiftJob SummaryThe Head of Workforce Management is responsible for leading workforce planning, scheduling, and staffing operations to ensure optimal manpower levels that support business and service targets. This role uses...

Role Overview As the Senior Manager of Workforce Management, you will play a pivotal leadership role in driving the strategic direction and operational execution of workforce planning and management within a high-performing product support environment. The role is responsible for leveraging advanced workforce analytics, optimizing resource allocation, and...

PM Consulting is seeking a Senior Manager of Workforce Management to lead strategic planning, analytics, and staffing for a high-volume product support environment in Ortigas. This role drives workforce optimization, cross-functional collaboration, and data-driven decision making to align capacity with business needs.The position requires 4–6 years in...

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s Workforce Management organization across APAC, North America and LATAM. This role will lead the development and execution of a global WFM...

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s Workforce Management organization across APAC, North America and LATAM. This role will lead the development and execution of a global WFM...

SSG capacity planner for Workforce Management supports forecasting, scheduling, and staffing across 24x7 operations. This on-site role in Metro Manila focuses on optimizing headcount and service levels while collaborating with stakeholders. Ideal candidates bring 2-5+ years in WFM/analytics, BPO experience, and strong Excel skills; familiarity with NICE IEX,...

On-site - Pasig • 1-3 Yrs Exp • Bachelor • Full-timeJob DescriptionStrategic Staffing & Profitability: Generate and implement value propositions related to staffing and account staffing to directly support the profitability of operations.Team Leadership & Development: Lead, mentor, and develop a team of 5-15 WFM analysts, ensuring task fulfillment,...

Transcom Pasig seeks a seasoned Workforce Manager to lead real-time staffing, forecasting and analytics for the site. You’ll drive service levels and efficiency, partner with client services, operations and IT, and deliver clear performance reporting. Candidate must have 5+ years in workforce management in contact centers, with 3+ years leading teams;...

Role Overview As the Senior Manager of Workforce Management, you will play a pivotal leadership role in driving the strategic direction and operational execution of workforce planning and management within a high-performing product support environment. The role is responsible for leveraging advanced workforce analytics, optimizing resource allocation, and...

Why Join enablesGROUP?Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a...

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth,...

Acquire Intelligence is seeking a results-oriented Workforce Manager in Pasig to lead our WFM team across sites. You will analyze forecasts, manage real-time performance, and ensure staffing aligns with client SLAs.This role requires strong leadership and collaboration with Account Managers and Operations Directors. You will coach a high-performing team,...

Head of Workforce Management Location: Pasig City Work Setup: Onsite Work Schedule: Monday to Friday | Morning Shift Job Summary The Head of Workforce Management is responsible for leading workforce planning, scheduling, and staffing operations to ensure optimal manpower levels that support business and service targets. This role uses data-driven...

A leading contact center company in Pasig, Metro Manila is seeking a Workforce Manager to lead a team of analysts in optimizing contact center operations. Responsibilities include performance management, WFM process execution, and leadership development. Candidates should possess strong analytical skills, conflict resolution abilities, and extensive...

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and...

enablesGROUP in Ortigas, Pasig, PH is seeking a Workforce Management Lead to own end-to-end workforce planning for the Philippine delivery operation. You will forecast demand, build capacity plans, create schedules, and manage real-time queue performance with full ownership and accountability.The role requires strong analytical skills and the ability to...