workforce management jobs in Manila

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

WNS, part of Capgemini,is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Workforce Manageryou’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. What You’ll Do: Understanding of key business objectives,...

We are looking for an experienced Manager, Workforce Optimization to lead workforce planning and operational performance across a dynamic healthcare environment. About the Role This leadership role is responsible for helping ensure the right staffing resources are in place to meet service needs while improving productivity, quality, and the overall patient...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Overview Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site. Join our Transcom Family as a Workforce Manager! Job Description Medical Reimbursement Employee Recognition and Rewards Anniversary Gifts Government Mandated...

Responsibilities Main objectives and functions1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client’s half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent Schedules...

Job Description As a manager, you will be responsible for managing programme staffing to meet daily, weekly, and interval staffing requirements. The person is also responsible for achieving compliance to WFM operating procedures, oversight of WFM real-time and scheduling responsibilities and other workforce-related management tasks. You will closely...

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) - Workforce ManagerSummary: To strategize for Workforce Management (WFM) supporting Workforce Canada, driving operational efficiency through short-term and long-term Forecasting, Budgeting, Capacity Planning, Access Support, and Reporting and Data Management. To implement WFM...

About FGC+ #SparkSuccess at FGC+! Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in...

Workforce Management Expert Shape the Future of Workforce Planning at a Global Scale Every customer interaction starts with having the right people, in the right place, at the right time. As a Workforce Management Expert, you'll help shape how ING manages capacity, forecasting, and operational flow across multiple countries and delivery locations. Your...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job The Senior Workforce Manager is responsible to direct,...

Permanent - Full Time Manila Who we are... Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as...

Workforce Management ExpertShape the Future of Workforce Planning at a Global ScaleEvery customer interaction starts with having the right people, in the right place, at the right time. As a Workforce Management Expert , you’ll help shape how ING manages capacity, forecasting, and operational flow across multiple countries and delivery locations. Your...

The Mgr Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis in a single-site/skill environment. This position is responsible for the execution of workforce strategy. Essential Functions/Core...

About the Job The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business. As Senior Workforce Manager, You Will… Be responsible for various functions including capacity planning, resource management, forecasting, and scheduling Lead a team of...

    About the Job   The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business.      As Senior Workforce Manager, You Will… Be responsible for various functions including capacity planning, resource management, forecasting, and scheduling Lead a...

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work...

Position: Workforce Manager (MOA Pasay) | OnsiteWork Setup: 100% Onsite Work Location: MOA Pasay Work Schedule: Monday to Friday, 5 AM - 4 PM (may vary based on business needs, especially for AU Program) Responsibilities: Develop monthly, daily, and interval forecasts by analyzing historical data and considering factors like special events, seasonality,...

Workforce Manager (MOA Pasay) | Onsite Work Setup: 100% Onsite Location: MOA Pasay Schedule: Monday - Friday, 5:00 AM - 4:00 PM (subject to change based on business needs; AU Program) Responsibilities: Develop month-wise, day-wise, and interval-wise forecasts, factoring in historical trends, seasonality, special events, churn/growth, weather patterns,...

## Manager Workforce ManagementApplylocations: PHL-Pasig City-Glas Building, Opal Road,: PHL-ILO-One Fintech Place, Iloilo Business Park, Megaworld Blvd, Mandurriaotime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: JR198575**Position Title:**Manager Workforce...