wfm

Looking for Infor WFM Consultant for offshore oppportunity in india .6+ months project with cloudsuite experience

Location: Clark, Pampanga (Onsite) Employment Type: Full-Time Start Date: ASAP About the Role: We are seeking an experienced RTA / WFM to join our team in Clark, Pampanga. This role requires a data-driven individual with a strong background in workforce management, including scheduling, forecasting, capacity planning, and reporting. The ideal candidate...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We are seeking a seasoned Workforce Management (WFM) Manager to oversee...

Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information...

Job OverviewWe are looking for a Workforce Administrator to support workforce planning, resource coordination, and capacity management across multiple projects and business functions. This role is responsible for maintaining accurate workforce data, monitoring resource utilization, and providing actionable insights that support staffing decisions, project...

Overview The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis.  The focus is to provide guidance on staffing levels needed by each program he supports to achieve all client metrics while balancing it with internal...

About the role We're looking for a WFM Manager to convert business demand, operational trends, and service objectives into staffing plans that keep the right resources in place at the right time and cost. In this role, you will own capacity modeling and scenario analysis, identify staffing risks and opportunities, and collaborate with Operations, Finance,...

The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all client metrics while balancing it with internal productivity goals. ...

Ensures that resources are in place to handle client-forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure accurate reporting, reporting structures, and system access. Responsibilities: Supervises and maintains training plans to ensure...

We are looking for an experienced WFM Supervisor to lead our Real-Time Analysis (RTA) team. The ideal candidate has experience in workforce management, strong leadership skills, and the ability to ensure operational efficiency through effective real-time monitoring and people management. Qualifications 1–2 years of experience as a WFM Supervisor or...

The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all client metrics while balancing it with internal productivity...

Overview The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all client metrics while balancing it with internal productivity...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the...

Moder is a technology-led services company helping financial organizations build faster, smarter, and more scalable operations. Founded in 2020, we support the mortgage, insurance, and banking industries through domain expertise, workflow best practices, advanced technology, and global talent. Our teams work across operations, automation, AI, customer...

Full Location: Lapu-lapu - PHWFM SupervisorThe Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration.We expect greater of ourselves... What’s Your Greater?Come find it...

The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all client metrics while balancing it with internal productivity...

We are looking for an experienced WFM Supervisor to lead our Real-Time Analysis (RTA) team. The ideal candidate has experience in workforce management, strong leadership skills, and the ability to ensure operational efficiency through effective real-time monitoring and people management. Qualifications 1–2 years of experience as a WFM Supervisor or Senior...

Moder is a technology-led services company helping financial organizations build faster, smarter, and more scalable operations. Founded in 2020, we support the mortgage, insurance, and banking industries through domain expertise, workflow best practices, advanced technology, and global talent. Our teams work across operations, automation, AI, customer...

Job Purpose Provide leadership and oversight of Workforce Management activities to ensure optimal staffing, productivity, service levels, and workforce efficiency. The role partners with Operations and other stakeholders to deliver data-driven workforce strategies and continuously improve WFM processes and performance. Workforce Management & Operations ...

We are seeking a highly organized and detail-oriented Senior Executive Workforce Scheduler to join our team. The ideal candidate will play a crucial role involving analyzing workload forecasts, employee availability, and compliance requirements to develop accurate schedules. The scheduler will collaborate with managers and team leads to adjust plans as...