wfhchat support representative jobs in Manila

Description The Software Support Representative will provide software support for Tyler clients in the use, functionality, and understanding of our products. The Software Support Representative ensures the timely resolution of easy-to-moderate client software issues through data analysis and functionality troubleshooting using multiple development tools,...

Level Up Business Process Outsourcing Services OPC On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time Job Description Employee Recognition and Rewards Commission Government Mandated Benefits Job Description : Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns, and...

Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat. Educational Qualifications: High School diploma or equivalent. Experience Level: At least 6 months of TSR experience or Technical background; training will be provided. Skills and Competencies: Proficient in English, excellent customer...

On-site - Manila No Exp Required High/Senior High School Full-time Job Description Job Training Basic knowledge in computer repair, printer repair, network and CCTV installation. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and...

Community Phone Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you or gets appointments, your local government agency’s operations line, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are...

About the Client The Client is a technology platform powering the next era of Gamified Commerce, operating at the intersection where “Shop meets Play”.we provide a comprehensive solution for game-driven commerce at scale, ranging from box management and API-integrated games to order processing and customer engagement. About The Role We’re looking...

Responsibilities Maintain Customer experience at all times Respond professionally to customer queries by phone, chat and e‑mail using the Best Practice guidelines. Adhering to Business/Process requirements as per SOP/Training Module. Develop in‑depth knowledge of their process/business Complete RCA (Root Cause Analysis) for any escalations received...

The Account Care Agent provides high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns. The agent investigates the full account context, identifies the underlying customer need, uses sound judgment when information is incomplete, explains findings...

About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and...

Home > Jobs > Technical Support Representative Back to all vacancies Technical Support Representative Full Time Employee Job Summary Work with customers across the LinkSquares customer base as a primary technical resource on issues reported with our product portfolio Job Description About Us Outsourced. ph is a leading ISO-certified Philippines offshore...

## Customer Support RepresentativeApply: Manila: Full time: Posted Today: R118492**Job Description**• Maintain Customer experience at all times • Ensure all the assigned activities orders/agreements/emails requests are processed within the agreed TAT & quality. • Respond professionally to customer queries by phone, chat and e-mail using the...

Discover your 100% YOU with MicroSourcing!Position: Customer Support RepresentativeWork setup: Onsite | ShiftingLocation: Ortigas, Pasig CityWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

To provide CIRIUM customers with a high level of customer services responding to all enquires received via live chat and or emailTo provide first level contact and convey solutions to CIRIUM Customers through troubleshooting intermediate product issuesManage and handle both inbound telephone calls and emails for the CIRIUM Customer Service queue both on...

Role OverviewProvide technical and customer support to users of the Lofty platform through email, chat, and inbound calls. Your role is to resolve issues efficiently, guide users on platform usage, manage escalations through JIRA, and ensure clients receive timely updates until resolution.Key ResponsibilitiesHandle support requests via email, chat, and...

OverviewWe are seeking a skilled Technical Support Specialist to maintain and troubleshoot IT systems, ensuring smooth and efficient operations across our organization.ResponsibilitiesDiagnose and resolve hardware, software, and network issuesInstall and configure systems, applications, and devicesProvide first-level support for desktop and IT-related...

About the Job: Technical Support Representative (TSR) TO QUALIFY Candidate must possess at least an Undergraduate Level (at least 2 years) or College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent. Good English communication skills are...

About the Role Serve as the first point of contact for existing patients across phone and approved digital channels. Resolve routine service needs quickly, document every interaction accurately, and route clinical, insurance, or finance exceptions to the correct owner while preserving a warm patient experience. Primary outcomes • Patients receive a...

Work Setup: Remote Start Date: ASAP Schedule:Flexible, including night shift Equipment: BYOD (16GB RAM) As a Technical Support Representative, you'll serve as the trusted first point of contact for our users, delivering exceptional support while uncovering insights that help improve our products and services. In this role, you'll combine problem-solving,...

Role Overview The Customer Support Agent is the first point of contact for the client, responsible for delivering a high-quality, responsive support experience across chat, email, and phone channels. The role combines strong communication skills with a practical ability to diagnose and resolve technical issues, ensuring customers receive clear and helpful...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...