unisys

We are a global technology solutions company that powers breakthroughs for the world’s leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people overcome obstacles and not only reach their greatest potential but go beyond it. At Unisys, we believe...

What success looks like in this role:With guidance, performs routine support duties, including:Assisting with first line user support by guiding users through the necessary steps to restore functionality,Troubleshooting hardware, software and connectivity issues using remote access toolsEscalating complex issues to 2nd and 3rd level resolver teams,...

Unisys in the Philippines is seeking a dedicated support professional to troubleshoot and resolve complex hardware/software issues across client propriety, COTS, and Unisys applications, including voice and voicemail systems.The role involves identifying root causes, communicating resolutions to both technical and non-technical users, and supporting L1/L2...

Unisys in the Philippines (Metro Manila/Mandaluyong) is seeking a knowledge management professional to create and maintain knowledge articles and repositories, promote knowledge sharing across teams, ensure knowledge base accuracy, drive adoption of knowledge management tools, and analyze usage trends to improve assets.The role requires a BA/BS degree with...

What success looks like in this role:Key ResponsibilitiesPerform administrative tasks for frontline or backend operationsData encodingTransaction processing using applications softwareResponding to customer inquiriesReceives direction/instructions from a team lead/managerMay be tasked to provide weekly reports pertinent to tasks assignedRequirementsTyping...

What success looks like in this role:Supervises the efforts of Service Desk teams within an assigned region.Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams.Mentors and trains Service Desk team members to build new skills.Builds...

You will be successful in this role if you have:Bachelor's Degree or High School DiplomaMay require technical certification or Associate DegreeGenerally, 2-4 years’ experience in area of responsibilityWhat success looks like in this role: Lead and manage the Service Desk team to deliver exceptional technical support to end-users. Supports L1 and L2 support...

What success looks like in this role:Key ResponsibilitiesPerform administrative tasks for frontline or backend operations which may include:Data encodingTransaction processing using applications softwareResponding to customer inquiriesReceives direction/instructions from a team lead/managerMay be tasked to provide weekly reports pertinent to tasks...

What success looks like in this roleCreating and maintaining knowledge articles and repositories.Promoting knowledge sharing across teams.Ensuring knowledge base accuracy and usability.Driving adoption of knowledge management tools.Analyzing usage trends to improve knowledge assets.You will be successful in this role if you have:BA/BS degree and 2-4 years'...

What success looks like in this role:Liaises with stakeholders including Client Services & Support, Compliance and related teams to coordinate service / product ordering, delivery, processing and payment.Performs all required administrative duties in a timely and accurate manner (i.e., data entry / input for client enterprise, claims processing / review,...

Unisys is seeking an entry‑level IT support professional in the Philippines to assist with moderately complex incidents and service requests. You will support hardware, software, client and COTS applications, and assist with basic network and user administration.Requirements include a High School Diploma or GED, possibly an Associate Degree or technical...

What success looks like in this role:In this role you will:Assist and handle public inquiries on civil registry documents such as birth certificates, marriage contracts and other important documents.Performs administrative tasks for frontline or backend operations which may include responding to customer inquiries and data encoding.Operate a data entry...

What success looks like in this role:In this role you will:Assist and handle public inquiries on civil registry documents such as birth certificates, marriage contracts and other important documents.Performs administrative tasks for frontline or backend operations which may include responding to customer inquiries and data encoding.Operate a data entry...

Supervises the efforts of Service Desk teams Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams. Mentors and trains Service Desk team members to build new skills. Builds collaboration within the team and with outside support...

What success looks like in this role: In this role you will: Assist and handle public inquiries on civil registry documents such as birth certificates, marriage contracts and other important documents. Performs administrative tasks for frontline or backend operations which may include responding to customer inquiries and data encoding. Operate a data entry...

What success looks like in this role: Provides Data Process support within an assigned service or product area. Performs various Data Process duties, such as: Providing assistance to clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing product / service information Handling and processing product,...

What success looks like in this role:Key Responsibilities: Perform administrative tasks for frontline or backend operations which may include:Data encodingTransaction processing using applications softwareResponding to customer inquiriesReceives direction/instructions from a team lead/managerMay be tasked to provide weekly reports pertinent to tasks...

UNISYS in Mandaluyong (near MRT Shaw) is hiring for a front-line post-sales technical support role. This on-site position supports hardware, systems and applications by phone, with shifting schedules. You will diagnose issues, document procedures for the knowledge base, and escalate complex problems to senior technical teams. Strong communication is...

What success looks like in this role: Provides Data Process support within an assigned service or product area. Performs various Data Process duties, such as: Providing assistance to clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing product / service information, Handling and processing product,...

Unisys in Metro Manila is seeking a Service Desk Supervisor to lead regional teams and act as an escalation point for complex issues. You will mentor staff, drive collaboration across support groups, and ensure SLAs are met or exceeded. With 5+ years of relevant experience and strong communication skills, you will manage operations and stakeholder...