trinity workforce solutions jobs in Taguig

Carelon Global Solutions Philippines, Inc. in Manila/Taguig is seeking a Director I WFM Solutions (PHL) to lead workforce management initiatives across the Philippines.The role focuses on optimizing call center and related operations, contributing to efficiency and service quality within a people-first organization. Join a team with multiple offices, a large...

Forecasting & Scheduling: Predict staffing needs based on call volumes or workload, then create optimal schedules and manage time-off requests. Performance Monitoring: Analyze employee attendance, productivity, and performance data to identify trends and areas for improvement. Real-Time Management: Oversee live operations to ensure proper staffing and...

We are seeking a talented individual to join our Workforce team at MMB Operations. This role will be based in Manila - Six/NEO. This is a hybrid role that has a requirement of working at least three days a week in the office.The Workforce team within MMB Operations plays a key role in supporting business functions through reporting, capacity analysis and...

Are you ready to make an impact? We are hiring for a RTA or MIS Analyst for our campaigns in BGC . Key Responsibilities: Responsible with coordinating with operations, MIS and Real time analysts on a weekly basis on schedule plan from net staffing reports, leave allocations, overtime and off phone time requests. Responsible for continuous improvement of...

Summary of the role As a Team Leader Workforce Management you lead a team of professionals to deliver Workforce Management services to optimize operations. You manage the performance, drive engagement, and foster development of your team. List of Functional Responsibilities Set priorities for the team and monitor day to day task completion Facilitate...

Discover your 100% YOU with MicroSourcing! Position: Workforce Optimisation Lead (AU Consumer Telco) Location: BGC, Taguig Work setup & shift: Onsite | Dayshift Be a part of something big at Microsourcing! We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and...

TASQ Staffing Solutions is seeking a professional for a workforce management role in Metro Manila, Philippines. The candidate will monitor real-time operations, create staffing forecasts, and manage agent schedules. Candidates should have a Bachelor's degree in Business Administration or a related field and experience in customer support or BPO environments....

Monitors daily attendance, schedule adherence, manpower availability, and livestream coverage to ensure sufficient staffing. Coordinates schedule changes, replacements, leaves, and manpower adjustments with Operations and HR. Supports workforce planning for regular livestreams, major campaigns, and peak selling periods. Prepares accurate workforce reports...

Who we are At Bon Secours Mercy Health Global Business Services – Manila, we believe your best is yet to come. Based in the Philippines, we partner with U.S.-based teams to deliver strategic insights, operational excellence and specialized expertise that advance our Mission. Join a global team focused on meaningful healthcare impact. Job Summary The...

Taguig, Philippines | Posted on 09/11/2026 State/Province National Capital Region (Manila) Country Philippines Job Description Problem-solving: Identify root causes andimplement effective, lasting solutions. Attentionto detail: Managemultiple priorities independently while maintaining data accuracy. Communication& stakeholder management: Translate...

Job Description: Skills & qualifications Corecompetencies Problem-solving: Identify root causes andimplement effective, lasting solutions. Attentionto detail: Managemultiple priorities independently while maintaining data accuracy. Communication& stakeholder management: Translate complex data into clear, actionable strategies; deliverconcise,...

Lead workforce optimization, driving operational excellence and delivery.Exposure to senior stakeholders to influence process improvement and strategies.About Our ClientOur client is a leading international healthcare organization that operates a network of healthcare facilities and support services. Through its global shared services and workforce...

INFOSYS BPM LIMITED Philippine Branch seeks a RTA or MIS Analyst for campaigns in BGC. This role is fully onsite at Bonifacio Global City and reports to the Workforce/Operations team. You will coordinate with operations, MIS and real-time analysts to plan staffing, improve forecasts and reports, and provide client-sizing estimates per the Global Solutions...

PrimeSync Solutions is seeking a Remote Workforce Manager to optimize distributed teams across our Philippines operations. You will design staffing strategies, track performance, and drive efficiency in a fully remote setup.Your leadership, analytical mindset, and clear communication will guide team members, ensure alignment with business objectives, and...

Discover your 100% YOU with MicroSourcing! Position: Workforce Optimization Manager (AU Consumer Telco)Location: BGC, TaguigWork setup & shift: Onsite | Dayshift Be a part of something big at Microsourcing!We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and...

TASQ Staffing Solutions is looking for an experienced Workforce Manager to lead the BPO Workforce Management function. The ideal candidate will define strategic direction, manage a team of Workforce Analysts, and own long-term forecasting and scheduling strategies. A Bachelor's degree in a relevant field and at least 2 years of experience in customer support...

Monee is a leading digital payments and financial services provider in Southeast Asia. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products.Monee Credit is the financing arm within Monee providing consumers, entrepreneurs, and businesses with more flexibility and freedom...

The Business Solutions Consultant is primarily responsible for supporting the sales and business development of N-Pax solutions, including lead generation, prospect engagement, client discovery, solution presentations, proposal development, sales follow-ups, and account development. The role will work closely with the Business Unit Manager and other...

About the Opportunity Reporting to the Manager, Solutions, our team is adding Solutions Specialist, specialized to support our Dayforce Industry Solutions (DIS) application, to the team. This is an exciting opportunity to apply your technical knowledge and customer service skills to deliver business-to-business application support to Dayforce clients,...

Trinity Workforce Solutions Inc. seeks a senior ServiceNow Developer to design, configure, and develop solutions across CRM, CSM, and enterprise workflows.You will implement intelligent customer workflows with Now Assist GenAI, build integrations, and maintain scoped applications using ServiceNow Studio. The ideal candidate has 5+ years of hands-on...