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About the role Teleperformance is seeking a skilled and dedicated Workforce Supervisor to join our TP Clark team in Angeles City, Pampanga. This is a full-time position that plays a crucial role in ensuring the smooth operation of our call centre and customer service operations. As a Workforce Supervisor, you will be responsible for managing team...

Key responsibilitiesDesign and develop comprehensive training curricula and learning materials tailored to BPO operations, client requirements, and role-specific competenciesDeliver engaging and interactive training sessions to new hires and existing employees, utilizing various training methodologies and instructional techniquesAssess trainee performance...

About the role Teleperformance is seeking an experienced Operations Supervisor to join our team at TP Rockwell in Pasig. This is a full-time position that plays a vital role in ensuring the smooth and efficient operation of our contact centre. As Operations Supervisor, you will be responsible for overseeing daily operations, managing team performance, and...

About the role Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training Discipline-specific professional and process/tool knowledge...

Key responsibilities Design and develop comprehensive training program tailored to meet the specific needs of different departments and roles within the organization Deliver engaging and interactive training sessions to employees at various levels, ensuring content is accessible and relevant Assess training effectiveness through evaluations, feedback...

About us Teleperformance is a global leader in digital customer experience and business services. We specialise in delivering innovative solutions that help our clients transform their businesses and engage with their customers more effectively. With a presence in over 80 countries, we are committed to fostering a diverse, inclusive, and dynamic workplace...

Facilities Repair & Maintenance Management work is focused on maintenance of building and grounds of an organization, overseeing staff, and the upkeep of equipment and supplies including:Scheduling repairs, renovations projects, waste reduction improvements, and safety inspectionsNegotiating with outside vendors/contractors for supplies, repairs, and capital...

Client Services ManagerResponsible for the development and implementation of customer relationship management expansion and retention strategies. Works with business development staff during the initial account management period. Maintains loyalty and segmentation programs. Develops and sustains strategic business relationships with customers to promote...

About the role Teleperformance is seeking a Business Intelligence Analyst - TP Rockwell to join our dynamic team in Pasig City, Metro Manila. This is a full-time position that plays a crucial role in transforming raw data into actionable business insights. As a Business Intelligence Analyst, you will be at the heart of our data-driven decision-making...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Deliver top-tier care and accurate account resolution to support seamless healthcare member experiences. Qualifications College Graduate/Undergraduate of any medical...

What we're looking forHigh school diploma or equivalent; additional qualifications in training, human resources, or related fields are preferredProven experience in training coordination, training support, or human resources administrationStrong organisational and administrative skills with the ability to manage multiple tasks and deadlines...

About usTeleperformance is a leading global provider of omnichannel customer experience and business process services. With a presence in multiple countries, we deliver innovative solutions that help businesses connect with their customers and optimise our operations. We pride ourselves on fostering a dynamic, inclusive workplace where our employees can...

Teleperformance is now TP! Join our team of passionate Customer Experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Job Description:Deliver top-tier dietary and wellness assistance to international clients in a high-speed BPO environment by helping with meal preparation, food restrictions, wellness...

What we're looking forProven experience as a trainer, instructor, or similar role within a call centre or customer service environment, preferably in the telecommunications sectorStrong knowledge of telecommunications products, services, and industry operationsExcellent communication and presentation skills with the ability to simplify complex information...

QualificationsMandatory: Prior experience supporting the Expedia account/Travel program.At least 1-2 years of Trainer experience in a BPO environment.Preferably with GDS and Expedia Background.Experience facilitating training for Travel, Hospitality, or OTA (Online Travel Agency) accounts is highly preferred.Strong presentation, facilitation, coaching, and...

Role Summary:The Asset Management Specialist (Teleperformance Support Role) is responsible for supporting assetdata accuracy, system coordination, and operational workflows between commissioning activities andNucleus Asset Management (NAM) systems. This role ensures timely and accurate data ingestion, systemalignment, and ongoing maintenance of asset-related...

About us Teleperformance is a leading global provider of digital business services and customer experience solutions. We work with the world's largest and most innovative companies across multiple industries, delivering transformative outcomes through our people, technology, and expertise. Our mission is to create remarkable customer experiences whilst...

About the role Teleperformance is seeking a WFM Team Lead to join our operations in Rockwell, Pasig. This is a full-time position that offers an exciting opportunity to lead and optimize workforce management functions within our dynamic call center environment. As WFM Team Lead, you will play a crucial role in ensuring operational efficiency, meeting...

About the role Teleperformance is seeking a Business Intelligence Analyst to join our dynamic team at TP McKinley in Taguig City, Metro Manila. This is a full-time position where you will play a crucial role in transforming raw data into actionable business insights that drive strategic decision-making across the organisation. As a Business Intelligence...

About the role We are seeking a Trainer with Travel Background to join our team at our Mall of Asia office in Pasay City, Metro Manila. This is a full-time position that plays a crucial role in developing and delivering high-quality training program to our staff. Your unique travel background will be a valuable asset in this role, enabling you to bring...