tp

About the role Teleperformance is seeking a skilled and dedicated Workforce Supervisor to join our TP Clark team in Angeles City, Pampanga. This is a full-time position that plays a crucial role in ensuring the smooth operation of our call centre and customer service operations. As a Workforce Supervisor, you will be responsible for managing team...

Key responsibilities Design and develop comprehensive training curricula and learning materials tailored to BPO operations, client requirements, and role-specific competencies Deliver engaging and interactive training sessions to new hires and existing employees, utilizing various training methodologies and instructional techniques Assess trainee performance...

About the role Teleperformance is seeking an experienced Operations Supervisor to join our team at TP Rockwell in Pasig. This is a full-time position that plays a vital role in ensuring the smooth and efficient operation of our contact centre. As Operations Supervisor, you will be responsible for overseeing daily operations, managing team performance, and...

About Us Welcome to Sitel Manila! Sitel has four sites in Metro Manila, with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doña Julia Vargas, Pasig City. Just a few minutes away is our Sitel Eton Cyberpod - which holds the highest number of associates - approximately 5,000. Completes the Metro Manila sites is Sitel...

About the role Reporting to the Facilities Manager, we are seeking a proactive and experienced Maintenance Supervisor to join the Teleperformance team at TP Fairview, Metro Manila. This is a full-time position based on-site at our Fairview location. As Maintenance Supervisor, you will play a critical role in ensuring the operational efficiency, safety, and...

Key responsibilitiesDelivering training materials including presentation materials, training guides, manuals, and course evaluationsCoordinating training schedule based on training requirementsExecuting specialized projects and activitiesGenerating and initiating own workloadSupervising work of less experienced professionals and taking responsibility for the...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Provide precise, compliant resolutions for client accounts, billing issues, and transactions in a fast-paced financial support environment. Qualifications Open to...

Client Services Manager Responsible for the development and implementation of customer relationship management expansion and retention strategies. Works with business development staff during the initial account management period. Maintains loyalty and segmentation programs. Develops and sustains strategic business relationships with customers to promote...

Key responsibilities Monitor and evaluate customer service interactions through call recordings, screen captures, and direct observation to ensure compliance with established quality standards Conduct detailed quality assurance assessments and provide constructive feedback to agents to drive performance improvements Identify trends, patterns, and recurring...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Job Description:Provide exceptional customer support by assisting customers with billing, account management, mobile services, and basic troubleshooting while ensuring a positive...

About the role Reporting to the Facilities Manager, we are seeking a proactive and experienced Maintenance Supervisor to join the Teleperformance team at TP Fairview, Metro Manila. This is a full-time position based on-site at our Fairview location. As Maintenance Supervisor, you will play a critical role in ensuring the operational efficiency, safety, and...

Client Services ManagerResponsible for the development and implementation of customer relationship management expansion and retention strategies. Works with business development staff during the initial account management period. Maintains loyalty and segmentation programs. Develops and sustains strategic business relationships with customers to promote...

Facilities Repair & Maintenance Management work is focused on maintenance of building and grounds of an organization, overseeing staff, and the upkeep of equipment and supplies including:Scheduling repairs, renovations projects, waste reduction improvements, and safety inspectionsNegotiating with outside vendors/contractors for supplies, repairs, and capital...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Deliver top-tier care and accurate account resolution to support seamless healthcare member experiences. Qualifications College Graduate/Undergraduate of any medical...

What we're looking forHigh school diploma or equivalent; additional qualifications in training, human resources, or related fields are preferredProven experience in training coordination, training support, or human resources administrationStrong organisational and administrative skills with the ability to manage multiple tasks and deadlines...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Handle customer inquiries regarding accounts, transactions, payments, and banking services.Resolve account concerns and provide accurate, timely solutions.Assist with account updates,...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Qualifications:College Graduate or at least 2 years in college (any course)No call center experience requiredAmenable to work on siteBenefits:HMOCareer growth opportunitiesFun and...

A Payroll Associate handles the fast-paced, semi-monthly end-to-end payroll cycle, ensuring strict compliance with local labor standards and statutory mandates. The role primarily revolves around Auditing complex timekeeping data including leaves, night differentials and holiday premiums Preparing accurate payroll data, deductions, and final pay for...

Talent Acquisition (Strategy & Recruiting) includes work across multiple areas of staffing/recruiting including: Talent evaluation and screening (e.g., analyzing resumes for relevant skills, knowledge, and qualifications, conducting screening interviews, assisting managers with interviews, testing/ranking candidates, checking references and providing...

The Corporate Institute seeks a Manager in Transfer Pricing with a CA qualification and 5–11 years of relevant experience to lead engagements and manage teams across client projects. You will review transfer pricing documentation, conduct benchmarking analyses, and coordinate with associates and other service lines to deliver high-quality TP studies and...