tp jobs in Pasig

About the role Teleperformance is seeking an experienced Operations Supervisor to join our team at TP Rockwell in Pasig. This is a full-time position that plays a vital role in ensuring the smooth and efficient operation of our contact centre. As Operations Supervisor, you will be responsible for overseeing daily operations, managing team performance, and...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Join TP as a Customer Expert and be part of a team dedicated to delivering excellent customer experiences. Assist customers with their inquiries, address concerns,...

Training & Development Delivery work focuses on delivering and providing training for the general workforce and targeted functional and technical areas.QualificationsMandatory: Prior experience supporting the Expedia account/Travel program.Mandatory: Vrbo stands for Vacation Rentals by Owner ExperienceAt least 1-2 years of Trainer experience in a BPO...

About the role Teleperformance is seeking a Business Intelligence Analyst - TP Rockwell to join our dynamic team in Pasig City, Metro Manila. This is a full-time position that plays a crucial role in transforming raw data into actionable business insights. As a Business Intelligence Analyst, you will be at the heart of our data-driven decision-making...

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:Remote Customer ServiceCall center-based customer support in...

About the role We have an exciting full-time opportunity for a WFM Scheduling Analyst to join our dynamic team at Teleperformance Rockwell. As a WFM Scheduling Analyst, you will play a crucial role in ensuring efficient staffing and scheduling within our fast-paced call center environment. This is a fantastic chance to leverage your analytical skills and...

About the role Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and...

OperationsAbout UsWelcome to Sitel Manila!Sitel has four sites in Metro Manila, with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doña Julia Vargas, Pasig City.Just a few minutes away is our Sitel Eton Cyberpod - which holds the highest number of associates - approximately 5,000. Completes the Metro Manila sites is Sitel...

About the role: Teleperformance is seeking a dynamic and experienced Travel Team Lead to join our Travel and Hospitality Account at our Pasig City Metro Manila location. This is a full-time position that offers an exciting opportunity to lead and manage a high-performing team in the fast-paced travel and hospitality industry. As Team Lead, you will be...

Teleperformance is now TP! Join our team of passionate Customer Experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Job Description Provide exceptional financial customer support to global clients by assisting with account inquiries, billing concerns, transactions, and other financial-related...

About the role We are seeking an experienced Contact Center Project Manager to join our dynamic team. In this full-time, remote role, you will be responsible for overseeing the successful delivery of key contact centre projects, ensuring they are completed on time, within budget, and to the highest quality standards. This is an exciting opportunity to make a...

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.Job Description:As a Healthcare Customer Expert, you’ll assist patients and members with healthcare-related inquiries, benefits, claims, appointments, and account concerns. You’ll...

About the role Teleperformance is seeking a WFM Team Lead to join our operations in Rockwell, Pasig. This is a full-time position that offers an exciting opportunity to lead and optimize workforce management functions within our dynamic call center environment. As WFM Team Lead, you will play a crucial role in ensuring operational efficiency, meeting service...

About the roleTeleperformance is seeking a Real Time Analyst to join our team at our Pasig City, Metro Manila location. This is an urgent, full-time position that plays a critical operational role in our contact centre management. As a Real Time Analyst, you will be responsible for monitoring and optimising call centre performance metrics in real-time,...

Training Team Lead (Retail Account | Probationary)We are seeking a dedicated and experienced Training Team Lead to join our team at our Silver City, Pasig location. This is a full-time, probationary position that plays a critical role in leading training initiatives, developing trainers, and ensuring the successful delivery of learning programs. As a...

About the roleTeleperformance is seeking an experienced BPO Supervisor with Travel Account Experience to join our Pioneer Program at our TP Rockwell facility in Pasig City, Metro Manila. This is a full-time position that offers an exciting opportunity to lead and manage high-performing customer service teams in the travel and tourism industry. As a...

Trainer - Mortgage & Insurance Program Required Experience • Minimum 3-5 years of Training experience in BPO/Contact Center environment. • At least 2 years of hands-on experience supporting Mortgage Servicing, Mortgage Insurance, Property Insurance, Escrow, Loss Draft, Claims, or Loan Administration programs. • Prior experience handling US-based...

About the role Training & Development Delivery work focuses on delivering and providing training for the general workforce and targeted functional and technical areas. Qualifications • Mandatory: Prior experience supporting the Expedia account/Travel program. • Mandatory: Vrbo stands for Vacation Rentals by Owner Experience • At least 1-2 years of...