torch solutions

TORCH Solutions is seeking a customer support specialist to handle financial account inquiries via phone, email, and chat, ensuring timely solutions and adherence to SLAs. You will process updates, transfers, and dispute requests using banking platforms and internal tickets, then document interactions in CRM for compliance. The role emphasizes strong English...

TORCH Solutions is seeking a Customer Service Representative to be based in Davao. You will provide excellent support to clients’ customers via calls, emails, and chats, ensuring professional handling of inquiries and maintaining accurate records. The role emphasizes quality standards and continuous feedback to management to improve the overall customer...

TORCH Solutions is seeking a Customer Support Telco Account to join our team in Cagayan de Oro. You will handle inbound customer inquiries and provide technical support for telecommunications products and services, ensuring timely and courteous resolution. The role emphasizes accurate documentation, escalation where needed, and contributing to team training...

TORCH Solutions is seeking professionals to join our non-voice CX operations in the Philippines. You will process and validate account offers, manage customer requests via email, chat, or tickets, and ensure strict privacy and audit compliance. Join a team focused on accuracy, efficiency, and continuous learning, with opportunities for growth within a...

TORCH Solutions in Cagayan de Oro is hiring a Customer Support Representative. This full-time role involves responding to customer inquiries across phone, email, and chat, troubleshooting issues, and providing product information to clients.You will document interactions, collaborate with cross-functional teams, and strive to improve customer experience...

TORCH Solutions is seeking a customer support specialist to deliver consistent, empathetic assistance via phone, email, and chat across global enterprise accounts. You will diagnose and resolve inquiries with first-contact resolution as a KPI, collaborate with Product, Billing, and Technical teams, and participate in training to elevate team performance and...

TORCH Solutions in Cagayan de Oro is hiring a Customer Support Representative to be the voice of the company, delivering excellent service to our growing client base. This full-time role is based in Cagayan de Oro, Misamis Oriental.The position involves responding to inquiries via phone, email, and chat, troubleshooting issues, providing product details, and...

TORCH Solutions, a fast-growing customer experience provider in the aviation and travel sector, is seeking a frontline agent in the Philippines. You will resolve flight bookings, cancellations, rescheduling, baggage claims, and loyalty redemptions via phone, email, and chat, using Amadeus, Sabre, and Navitaire to assist travelers.Adaptable,...

TORCH Solutions is seeking a customer support specialist to handle financial account inquiries via phone, email, and chat, ensuring timely solutions and adherence to SLAs. You will process updates, transfers, and dispute requests using banking platforms and internal tickets, then document interactions in CRM for compliance.The role emphasizes strong English...

TORCH Solutions is seeking a customer service representative to support telco account clients onsite in the Philippines. You will handle inquiries, resolve issues, and maintain accurate records in the company database.This role emphasizes strong communication, the ability to manage difficult situations professionally, and a quick learning curve to adapt to...

TORCH Solutions is seeking a travel customer service associate in the Philippines to handle inquiries via phone, chat, and email with empathy and precision. You will resolve bookings, cancellations, upgrades, and travel policy questions while promoting itinerary changes and loyalty rewards.You will collaborate with fulfillment, finance, and supplier teams to...

TORCH Solutions is looking for an experienced Customer Service Representative in Cebu City. This full-time role focuses on delivering high-quality service to our banking clients with priority accounts.Responsibilities include handling customer inquiries via phone and email, offering product information, and maintaining records of interactions. Ideal...

TORCH Solutions is seeking a dedicated customer service representative to join our dynamic team in Davao City. You will provide exceptional support to our Telco clients while ensuring an outstanding customer experience. The ideal candidate will have previous experience in customer service, particularly in the telecommunications sector, strong communication...

TORCH Solutions in Cebu City, Philippines, seeks an energetic customer service professional to support travel and hospitality clients. You will handle inquiries across phone, email, and chat for bookings, cancellations, and loyalty redemptions, while proactively upselling packages and updating CRM data.Training and growth into lead or QA roles are available....

Overview Inspect and diagnose mechanical, electrical, and technical issues. Responsibilities Inspect and diagnose mechanical, electrical, and technical issues. Repair or replace faulty parts, such as brakes, engines, transmissions, or steering systems. Test vehicles or machinery after repairs to ensure proper functioning. Perform regular maintenance tasks,...

ResponsibilitiesRespond to customer inquiries via phone, email, and chat.Assist customers with product issues and provide solutions.Maintain customer records and update account information.Collaborate with team members to improve service quality.Ensure customer satisfaction and promote loyalty.Handle complaints with empathy and professionalism.Qualifications...

Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

Customer Service Representative – Accounts Receivable MD‑TORCH Solutions • On‑site • Manila • 1–3 years experience • Bachelor’s degree • Full‑time Job Description Responsible for managing inbound calls and inquiries related to accounts receivable. Responsibilities Manage incoming calls and inquiries regarding accounts...

Job Description: Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and...

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress....