torch solutions

TORCH Solutions in Iloilo City is seeking a dedicated Customer Service Representative for Retail and Technical Accounts to join our growing team. You will be the primary contact for retail and technical account clients, delivering comprehensive support and ensuring outstanding service.Responsibilities include handling inquiries, guiding product information,...

TORCH Solutions is seeking a Customer Service Representative to be based in Davao. You will provide excellent support to clients’ customers via calls, emails, and chats, ensuring professional handling of inquiries and maintaining accurate records.The role emphasizes quality standards and continuous feedback to management to improve the overall customer...

TORCH Solutions in Cagayan de Oro is hiring a Customer Support Representative. This full-time role involves responding to customer inquiries across phone, email, and chat, troubleshooting issues, and providing product information to clients.You will document interactions, collaborate with cross-functional teams, and strive to improve customer experience...

TORCH Solutions is seeking a motivated Team Leader in the Philippines (Davao City) to guide and develop a growing team. The role emphasizes leadership, performance tracking, and achieving business goals within a structured environment. The ideal candidate will have 1-2 years of team leadership experience, strong communication, and solid Excel skills, along...

TORCH Solutions in Davao City, Philippines, is seeking a customer-support specialist to respond promptly to inquiries across chat, email, and phone on global e-commerce platforms.You will process returns and refunds with accuracy, maintain brand voice, and escalate complex issues when needed while keeping customers updated. Ongoing training ensures you stay...

TORCH Solutions in Davao City is seeking a Customer Support professional for Luxury Travel Booking (Non-Voice). This full-time role focuses on written interactions to ensure a seamless and memorable booking experience for our luxury clients.You will handle inquiries via email/chat, assist with flights, hotels, and exclusive packages, and collaborate with...

TORCH Solutions in Cagayan de Oro is hiring a Customer Support Representative to be the voice of the company, delivering excellent service to our growing client base. This full-time role is based in Cagayan de Oro, Misamis Oriental.The position involves responding to inquiries via phone, email, and chat, troubleshooting issues, providing product details, and...

TORCH Solutions in the Philippines (Davao City) is seeking a qualified Team Lead with at least 3 years of leadership experience to manage telco, billing, sales or CSR accounts. Strong English communication (minimum B2) is required.The role offers an all-in salary of PHP 30,000 to PHP 35,000 per month, with additional details provided during the interview...

TORCH Solutions, a fast-growing customer experience provider in the aviation and travel sector, is seeking a frontline agent in the Philippines. You will resolve flight bookings, cancellations, rescheduling, baggage claims, and loyalty redemptions via phone, email, and chat, using Amadeus, Sabre, and Navitaire to assist travelers.Adaptable,...

TORCH Solutions is seeking professionals to join our non-voice CX operations in the Philippines. You will process and validate account offers, manage customer requests via email, chat, or tickets, and ensure strict privacy and audit compliance.Join a team focused on accuracy, efficiency, and continuous learning, with opportunities for growth within a...

TORCH Solutions in Metro Manila is seeking a dedicated Customer Service Representative to join our travel and hospitality team on a full-time basis. You will handle calls, emails, and chats, providing booking support and delivering exceptional service that drives customer loyalty in a fast-paced call centre.The role emphasizes accurate information, problem...

TORCH Solutions in Davao City, Philippines is seeking a Customer Service Representative to join our team in a full-time capacity. You will provide exceptional support across voice and non-voice channels, ensuring customer satisfaction and loyalty.Responsibilities include addressing inquiries via phone, email, chat, and other channels, listening attentively,...

TORCH Solutions is seeking a dedicated Customer Support professional to join our Travel and Hospitality team in Taguig City. This full-time role involves being the first point of contact for our clients, handling inquiries via phone, email, and chat to ensure a seamless customer experience.You will troubleshoot issues, maintain detailed records, and...

Torch Solutions is seeking a dedicated Customer Service Representative for Retail & Ecommerce Account in Cebu. This full-time role connects clients with customers, delivering exceptional support across multiple channels. You will manage inquiries, process orders, and uphold service quality to protect brand reputation.Ideal candidates have a high school...

TORCH Solutions in Quezon City, Metro Manila, is seeking a dedicated Customer Support for Financial Collections Account (Dayshift) to join our team. This full-time role handles calls for financial collections clients, managing sensitive account matters during dayshift business hours. You will provide exceptional customer service, document interactions, and...

TORCH Solutions is hiring for a travel customer support role based in Metro Manila. You will handle inquiries via phone, email, and chat, assisting with itineraries, reservations, cancellations, and policy changes.You will resolve booking conflicts, rebook disrupted trips, and process refunds or travel credits according to airline/hotel policies....

Talent Outsourcing Channel (TORCH) Solutions in Taguig is seeking a Non-Voice Support Representative to assist ecommerce account customers. The role is on-site with flexible shifts and no prior experience required.Candidates should be a college graduate with strong English language customer service, willingness to start immediately, and typing speed of at...

TORCH Solutions is seeking a Customer Support Specialist based in Taguig City to deliver exceptional service to clients in the travel and hospitality sector. The role involves handling inquiries via phone, email, and chat, solving issues efficiently, and documenting interactions to maintain high satisfaction levels.You will collaborate with cross-functional...

Torch Solutions, a fast-growing healthcare outsourcing firm in the Philippines, partners with leading US healthcare providers to deliver patient and provider support services. Our team helps streamline billing, scheduling, insurance verification, and patient engagement, directly impacting care delivery and revenue cycle efficiency for clinics, hospitals, and...

TORCH Solutions is seeking a customer support specialist to handle financial account inquiries via phone, email, and chat, ensuring timely solutions and adherence to SLAs. You will process updates, transfers, and dispute requests using banking platforms and internal tickets, then document interactions in CRM for compliance.The role emphasizes strong English...