torch solutions

TORCH Solutions in the Philippines is hiring now for Customer Service Agents in Cagayan de Oro. This full-time role offers the chance to join a rapidly expanding team and to deliver professional, courteous support to our customers.As part of our Grand Job Fair 2026, you will handle inquiries via phone, email, chat, and other channels, document interactions,...

TORCH Solutions is seeking a Customer Support Telco Account to join our team in Cagayan de Oro. You will handle inbound customer inquiries and provide technical support for telecommunications products and services, ensuring timely and courteous resolution.The role emphasizes accurate documentation, escalation where needed, and contributing to team training...

MD-TORCH Solutions in Makati is hiring for an on-site Customer Support representative with no prior experience required. The role offers full-time hours and health coverage, with an emphasis on real-time live chat support and customer care excellence.You will handle inquiries, resolve issues, and maintain records while collaborating with teams to improve...

TORCH Solutions in Quezon City, Metro Manila is seeking a Customer Service Representative for Healthcare and Pharmaceutical Account to join our growing team in a full-time role. You will be the voice of our team, delivering outstanding support to healthcare and pharmaceutical clients.You will handle inquiries, resolve issues, document interactions, process...

TORCH Solutions in Cagayan de Oro, Misamis Oriental, is hiring a Customer Support Specialist for a Telco account. You will handle inquiries, provide technical and billing support, and document interactions to ensure high-quality service. The role requires a high school diploma or equivalent, strong communication skills, and the ability to multitask in a...

TORCH Solutions is seeking a travel customer service associate in the Philippines to handle inquiries via phone, chat, and email with empathy and precision. You will resolve bookings, cancellations, upgrades, and travel policy questions while promoting itinerary changes and loyalty rewards.You will collaborate with fulfillment, finance, and supplier teams to...

TORCH Solutions in Quezon City, Metro Manila, is seeking a dedicated Customer Support for Financial Collections Account (Dayshift) to join our team. This full-time role handles calls for financial collections clients, managing sensitive account matters during dayshift business hours.You will provide exceptional customer service, document interactions, and...

TORCH Solutions in the Philippines seeks a luxury travel customer support specialist. You will handle voice and non-voice channels for premium bookings and post-booking requests, delivering white-glove service to high-net-worth clients. You will resolve complex itineraries, cancellations, upgrades, and special requests, collaborate with hotels, airlines, and...

TORCH Solutions in Pampanga is seeking an on-site Customer Service Associate to handle inbound/outbound inquiries for travel and retail accounts. You will process bookings, changes, and refunds, and resolve billing or loyalty issues with empathy. The role emphasizes meeting daily KPIs and participating in ongoing training to improve service delivery. The...

TORCH Solutions is expanding its on-site Philippines team to support Fortune 500 retail clients with non-voice customer data management, refunds, and policy enforcement. You will handle email and ticket-based inquiries, verify and update account details, and ensure accurate fulfillment data. Ideal candidates have HS/SHS with 6+ months in customer engagement,...

TORCH Solutions in the Philippines seeks a luxury travel customer support specialist to provide white-glove service for premium bookings and post-booking requests. You will manage high-net-worth clients with care across voice and non-voice channels. Responsibilities include resolving complex itineraries, handling cancellations and upgrades, and coordinating...

TORCH Solutions in Cebu City is seeking a capable customer service professional to resolve technical and billing issues related to digital textbooks, LMS access, and content delivery.You will document customer interactions in CRM with accuracy for QA and reporting, and participate in daily huddles and weekly training to stay current on product updates,...

TORCH Solutions in Cebu City is seeking a capable customer service professional to resolve technical and billing issues related to digital textbooks, LMS access, and content delivery.You will document customer interactions in CRM with accuracy for QA and reporting, and participate in daily huddles and weekly training to stay current on product updates,...

TORCH Solutions is expanding its on-site team in the Philippines to support Fortune 500 retail clients. The role focuses on non-voice customer data management, refunds, and policy enforcement. You will handle email and ticket-based inquiries, verify and update account details, and ensure accurate fulfillment data. Ideal candidates have HS/SHS with 6+ months...

TORCH Solutions is looking for an experienced Customer Service Representative in Cebu City. This full-time role focuses on delivering high-quality service to our banking clients with priority accounts.Responsibilities include handling customer inquiries via phone and email, offering product information, and maintaining records of interactions. Ideal...

TORCH Solutions is seeking a dedicated customer service representative to join our dynamic team in Davao City. You will provide exceptional support to our Telco clients while ensuring an outstanding customer experience. The ideal candidate will have previous experience in customer service, particularly in the telecommunications sector, strong communication...

TORCH Solutions in Pampanga is seeking an on-site Customer Service Associate to handle inbound/outbound inquiries for travel and retail accounts. You will process bookings, changes, and refunds, and resolve billing or loyalty issues with empathy.The role emphasizes meeting daily KPIs and participating in ongoing training to improve service delivery. The...

TORCH Solutions seeks a Customer Support Agent for our Cebu City base. You will be the link between the company and clients, addressing inquiries with professionalism and ensuring service excellence.This full-time role focuses on resolving issues, providing product knowledge, and upholding quality standards. You will work with a team to meet targets,...

TORCH Solutions in the Philippines is seeking customer service agents to provide multi-channel support for global brands. You will handle inquiries, complaints, and technical issues with empathy and efficiency, following scripts and compliance guidelines.Training and coaching will be provided to enhance product knowledge and soft skills. Compensation...

TORCH Solutions in the Philippines is seeking customer service agents to provide multi-channel support for global brands. You will handle inquiries, complaints, and technical issues with empathy and efficiency, following scripts and compliance guidelines.Training and coaching will be provided to enhance product knowledge and soft skills. Compensation...