torch solutions jobs in Pasig

TORCH Solutions is seeking a customer support specialist to assist learners and parents via email, chat, and phone. You will handle inquiries with accuracy, empathy, and timely responses while staying informed about our educational products and publishing timelines.The role offers remote work with growth paths into specialized support, training, or team lead...

TORCH Solutions is seeking a travel customer service associate in the Philippines to handle inquiries via phone, chat, and email with empathy and precision. You will resolve bookings, cancellations, upgrades, and travel policy questions while promoting itinerary changes and loyalty rewards.You will collaborate with fulfillment, finance, and supplier teams to...

Respond to inbound customer inquiries via email, chat, and phone with accuracy, empathy, and timeliness. Proactively identify recurring customer pain points and suggest service improvement opportunities. Collaborate with content and product teams to clarify curriculum-related questions and provide accurate information. Maintain up-to-date knowledge of...

About The OpportunityA dynamic player in the Travel & Hospitality BPO sector, we deliver seamless, premium customer experiences for global brands across airlines, hotels, and booking platforms. Our team thrives at the intersection of cultural fluency, tech-enabled service, and 24/7 support-ensuring traveler satisfaction at every touchpoint, from reservations...