telus jobs in Pasig

Join to apply for the Screenshots Data Collection role at TELUS Digital Philippines Would you like to be a part of an image data collection project that makes a difference? We are looking for individuals to help us collect screenshots from various applications. If you have an Android device (phone or tablet), you are an avid user of email, calendar,...

TELUS Digital is seeking a Customer Experience Analyst to monitor service interactions across calls, emails, chat, and back-office work. The role focuses on driving consistent quality assurance and excellent customer experience, maintaining client confidence and loyalty.You will analyze data, draft recommendations to improve service, and generate reports on...

TELUS Digital seeks an Automation Technical Architect to design secure, scalable automation solutions using RPA and AI-agent technologies. You translate business processes into detailed technical architectures for engineering teams to implement without major redesign.You will lead architecture workshops, mentor teams, and ensure deployments align with...

TELUS Digital is seeking a Real Time Analyst to monitor and analyse intraday operations performance, verify attendance, and produce real-time reporting to ensure service level agreements are met.The role focuses on monitoring real-time metrics (attendance, schedule adherence, AHT, ACD, ACW) and delivering actionable insights to Operations leaders to maintain...

TELUS Digital is seeking a candidate to reduce tickets dispatched from the Service Desk, aiming for direct cost savings. You will work closely with the operation team to enhance ticket resolution practices, monitor performance, and provide monthly reporting on initiatives.The ideal candidate will possess strong communication skills, a deep understanding of...

TELUS Digital AI Data Solutions seeks a freelance, part-time remote Ads Assessor to help improve online advertising relevance. Work flexible hours from home, rating ads for relevance to search terms and cultural fit. You’ll join a global community supporting AI models and content localization.Requirements include full professional English and Japanese,...

Description The Customer Experience Analyst conducts transaction monitoring of Service Desk Analyst's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and loyalty. Responsible for analyzing,...

TELUS Digital Philippines seeks a Sr. Technology Consultant to ensure performance, reliability, and scalability of our MDM ecosystem on Informatica IDMC and Google Cloud Platform. You will design, monitor, and optimize data pipelines and MDM processes across customer, finance, and marketing domains. You will collaborate with data engineers, SREs, architects,...

TELUS Digital is seeking an experienced Project Manager to lead localization and data annotation initiatives. You will steer timelines, allocate resources, and drive quality while coordinating with cross‑functional teams.Fluency in Mandarin is required for speaking and writing, with oversight of multi-million dollar budgets and client expectations. The...

Seeking a freelance project that will allow you to work from home while making a difference in the world of technology? If you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for! The estimated hourly earnings for this role is 3.50 USD. Payment is...

Responsibilities Identify opportunities to reduce tickets dispatched from Service Desk to other Product Lines and reduce calls to the Helpdesk, therefore a direct impact on cost savings to the Account Work as a team with Service Desk operation to implement FCR practices and processes Identify opportunities to improve ticket resolution. KB scripts, training,...

Overview We are seeking a dynamic and communicative Co‑Pilot AI Engineer to join our team. In this role, you will work closely with our contact center operations team to deploy and customize AI copilots for various use cases within contact center environments. You will be responsible for writing technical requirements, mapping customer needs, and...

As a Real Time Analyst you use your expertise to monitor and analyse real time/ intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met.Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic call distribution- ACD- talk time, after call work-...

The Automation Technical Architect designs secure, scalable, and build-ready automation solutions using RPA and Agentic AI. The role translates business process requirements into detailed technical architecture that engineering teams can implement without major redesign. Key Responsibilities Convert business process maps into technical solution designs...

Key ResponsibilitiesEstablish project milestones, timelines, and resource allocationMonitor progress of tasks, ensuring adherence to timelines, cost efficiency, and risk mitigationIdentify and remove blockers to ensure smooth project executionProvide technical guidance and support to project teamsMonitor deliverable quality and implement process...

Summary of the roleAs a Real Time Analyst you use your expertise to monitor and analyse real time/ intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met.List of Functional ResponsibilitiesMonitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic...

Sr. Technology Consultant – Data Engineering & Cloud Operations Position Overview As a Sr. Technology Consultant, you’ll be responsible for ensuring the performance, reliability, and scalability of our enterprise Master Data Management (MDM) ecosystem built on Informatica IDMC (SaaS) and Google Cloud Platform (GCP). Your role bridges the domains of...

A technology services provider in Metro Manila is looking for a talented Google BigQuery Data Engineer to join their data engineering team. The ideal candidate should have strong experience with Google BigQuery, including complex SQL and data modeling. Responsibilities include developing scalable data architectures, optimizing SQL queries, and collaborating...

We are seeking a talented Google BigQuery Data Engineer to join our data engineering team. The ideal candidate will have extensive experience working with Google BigQuery, developing complex data models, optimizing SQL queries, creating efficient workflows as well as visualizations. Experience with Looker development will be considered a strong...

**Key Responsibilities** - Establish project milestones, timelines, and resource allocation - Monitor progress of tasks, ensuring adherence to timelines, cost efficiency, and risk mitigation - Identify and remove blockers to ensure smooth project execution - Provide technical guidance and support to project teams - Monitor deliverable quality and implement...