telus jobs in Pasig

At TELUS Digital, we use Reinforcement Learning from Human Feedback (RLHF) to align AI with human values, and in this role, you act as our \"Logical Compass.\" We believe that AI should be helpful, honest, and harmless; you are the one who designs the strategies and rubrics to make that a reality. You will teach AI how to reason and how to maintain a...

At TELUS Digital , we know that as AI becomes more powerful, the need for robust safety guardrails is paramount. We view you as our strategic "adversary." You will utilize your critical thinking and cultural depth to stress-test models, uncovering vulnerabilities that could lead to biased or harmful outputs. At TELUS, you are the final line of defense,...

TELUS Digital is seeking a Customer Experience Analyst to monitor service interactions across calls, emails, chat, and back-office work. The role focuses on driving consistent quality assurance and excellent customer experience, maintaining client confidence and loyalty. You will analyze data, draft recommendations to improve service, and generate reports on...

TELUS Digital in Manila is seeking a Senior Business Intelligence & Analytics Specialist to lead data analytics strategy, transform data into actionable insights, and drive ROI for global clients. You will design dashboards and collaborate with cross-functional teams to deliver measurable outcomes. The role emphasizes experimentation, NLP potential, and...

TELUS Digital in Metro Manila is seeking a creative, energetic Scrum Master to guide cross-functional teams in a deadline-driven environment. You will shield the team from distractions, facilitate ceremonies, and drive delivery flow toward strategic outcomes. You will collaborate with Product Owners to refine user stories, track timelines and metrics, and...

TELUS Digital in Manila is seeking a Senior Business Intelligence & Analytics Specialist to advance our analytics strategy. You will transform data into actionable intelligence, build dashboards, and drive operational excellence for global clients. You will leverage Python, SQL, and statistical modeling to deliver measurable ROI, collaborate with program...

TELUS Digital AI Data Solutions is seeking an AI Speech & Audio Specialist to join its global community of contributors. You will evaluate, refine, and create high-quality speech datasets for ASR, TTS, and voice AI projects, applying expertise in linguistics, phonetics, and audio engineering.You will perform audio editing, quality assessments, and linguistic...

TELUS Digital AI Community seeks a History specialist to help AI understand time, culture, and heritage. You will fact-check AI-generated historical content and ensure accurate dates, names, and places, while maintaining cultural sensitivity and timeline logic.The role focuses on evaluating reasoning to improve student and researcher-facing stories, with...

TELUS Digital is seeking a contractor to design multi‑dimensional grading rubrics and lead QA audits for large annotation projects. You will identify and mitigate model hallucinations, ensuring accurate and responsible AI outputs.You’ll work with stakeholders to define the Ideal Response Profile for targeted industries, using your writing and analytical...

About the Role: Do you have a background in Psychology? At TELUS Digital, we are looking for freelancers to help make the internet a safer place. You don't need to be a tech expert or a computer scientist. Your job is to use your understanding of human behavior and mental health to check if AI-generated content is safe, helpful, and responsible. You are the...

TELUS Digital invites freelancers with a psychology background to help make AI interactions safer and more responsible. You don’t need to be a tech expert; your understanding of human behavior will guide safety reviews and risk reporting.Responsibilities include assessing AI content, analyzing behavior for bias, and reporting gray areas. You will apply...

TELUS Digital is seeking a dynamic Co-Pilot AI Engineer to deploy and customize AI copilots for contact centers. You will map customer needs to technical specs for integrations, write requirements, and conduct hands-on API configurations with CRMs and telephony systems.You will also educate internal teams and external stakeholders on AI-driven solutions. The...

TELUS Digital Philippines seeks a Sr. Technology Consultant to ensure performance, reliability, and scalability of our MDM ecosystem on Informatica IDMC and Google Cloud Platform.You will design, monitor, and optimize data pipelines and MDM processes across customer, finance, and marketing domains. You will collaborate with data engineers, SREs, architects,...

TELUS Digital invites experienced professionals to join our global safety community as an independent contractor. You will conduct adversarial testing sessions, employing jailbreaking techniques to probe model vulnerabilities, and document findings to strengthen guardrails. You will map social, political, and cultural sensitivities across languages to...

TELUS Digital is seeking an AI Workforce Coordinator to manage end-to-end crowd lifecycle activities for AI projects. You will oversee onboarding, offboarding, tool access, payments, timekeeping, and documentation to keep projects on schedule. The role requires strong organizational skills, excellent communication, and the ability to work independently in a...

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first...

Are you ready to use your domain knowledge to advance AI? Join us as a Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned...

Are you ready to use your domain knowledge to advance AI? Join us as a PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned...

About the Role:Do you have a passion for the past? At TELUS Digital, we need specialists with a background in History to help AI understand time, culture, and heritage. AI often gets historical facts mixed up or forgets the cultural importance of events. Your job is to be the 'Memory' for the AI, ensuring it discusses history accurately and respectfully.What...

DescriptionThe Customer Experience Analyst conducts transaction monitoring of Service Desk Analyst's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and loyalty. Responsible for analyzing,...