telus jobs in Manila

Position: Scheduler - Appointment Setter (Healthcare Account)Setup: OnsiteSalary Package: ₱24,170/monthWhat You'll Do:Handle inbound calls professionally and courteouslyAssist with scheduling, rescheduling, and cancellationsShow care and compassion to patients with special needsAccurately update and maintain patient informationCoordinate with physicians,...

TELUS Digital is seeking a hands-on Manager, Sales Operations WLN Retention to coach a team of Inbound Sales Specialists and own both customer experience and sales outcomes. You will translate Canadian SMB sales strategies into frontline execution while building a high-performing sales culture, focusing on retention and revenue growth across TELUS Business...

At TELUS Digital, we use Reinforcement Learning from Human Feedback (RLHF) to align AI with human values, and in this role, you act as our \"Logical Compass.\" We believe that AI should be helpful, honest, and harmless; you are the one who designs the strategies and rubrics to make that a reality. You will teach AI how to reason and how to maintain a...

At TELUS Digital , we know that as AI becomes more powerful, the need for robust safety guardrails is paramount. We view you as our strategic "adversary." You will utilize your critical thinking and cultural depth to stress-test models, uncovering vulnerabilities that could lead to biased or harmful outputs. At TELUS, you are the final line of defense,...

TELUS Digital is seeking a Systems Security Manager to lead security and regulatory compliance across APAC and Africa. The role provides strategic direction, oversight, and assurance to business units, embedding privacy, information security, and contractual obligations into operations. Travel and cross-functional collaboration are required within a BPO...

TELUS Digital Philippines is seeking an Operations Team Leader to supervise a team of Customer Service Representatives, drive call center operations, and ensure targets are met. You will coach staff, monitor metrics, and coordinate coaching and performance reviews to boost efficiency and client satisfaction.Ideal candidates bring strong leadership,...

TELUS Digital in Manila seeks a research-level mathematician to author a single original, unpublished mathematical problem that probes AI reasoning limits. The problem must be self-contained with explicit definitions and hypotheses.Provide one exact answer format, a complete solution write-up, reproducible code to verify the result, and a reference-answer...

TELUS Digital AI Data Solutions is seeking an AI Speech & Audio Specialist to join its global community of contributors. You will evaluate, refine, and create high-quality speech datasets for ASR, TTS, and voice AI projects, applying expertise in linguistics, phonetics, and audio engineering.You will perform audio editing, quality assessments, and linguistic...

TELUS Digital AI Community seeks a History specialist to help AI understand time, culture, and heritage. You will fact-check AI-generated historical content and ensure accurate dates, names, and places, while maintaining cultural sensitivity and timeline logic.The role focuses on evaluating reasoning to improve student and researcher-facing stories, with...

TELUS Digital is seeking a contractor to design multi‑dimensional grading rubrics and lead QA audits for large annotation projects. You will identify and mitigate model hallucinations, ensuring accurate and responsible AI outputs.You’ll work with stakeholders to define the Ideal Response Profile for targeted industries, using your writing and analytical...

Description Summary of the role: Supports operations in enhancing its quality of service through ensuring a strong process for operational risks management and governance on fraud prevention and control. List Of Functional Responsibilities: • Conducts fraud investigations to detect and prevent fraud or abuse. • Ensures information security policies...

About the Role: Do you have a background in Psychology? At TELUS Digital, we are looking for freelancers to help make the internet a safer place. You don't need to be a tech expert or a computer scientist. Your job is to use your understanding of human behavior and mental health to check if AI-generated content is safe, helpful, and responsible. You are the...

TELUS Digital invites freelancers with a psychology background to help make AI interactions safer and more responsible. You don’t need to be a tech expert; your understanding of human behavior will guide safety reviews and risk reporting.Responsibilities include assessing AI content, analyzing behavior for bias, and reporting gray areas. You will apply...

TELUS Digital invites experienced professionals to join our global safety community as an independent contractor. You will conduct adversarial testing sessions, employing jailbreaking techniques to probe model vulnerabilities, and document findings to strengthen guardrails. You will map social, political, and cultural sensitivities across languages to...

Are you ready to use your domain knowledge to advance AI? Join us as a Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned...

Are you ready to use your domain knowledge to advance AI? Join us as a PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned...

TELUS Digital is seeking a Content Moderator to maintain a safe online environment by reviewing user-generated content and enforcing guidelines. The role involves moderating text, images, and video content, with a focus on copyright compliance and timely action.Ideal candidates will have a Vocational Certificate or higher and strong English skills (B2). New...

About the Role:Do you have a passion for the past? At TELUS Digital, we need specialists with a background in History to help AI understand time, culture, and heritage. AI often gets historical facts mixed up or forgets the cultural importance of events. Your job is to be the 'Memory' for the AI, ensuring it discusses history accurately and respectfully.What...

TELUS Digital in Manila seeks a Senior Business Intelligence & Analytics Specialist to lead data-driven insights for the Client Success & Retention Team. You will transform data into actionable intelligence, drive operational excellence, and deliver measurable ROI for global clients.Responsibilities include designing experiments, building dashboards in...

Company Description At TELUS, team members collaborate to deliver innovative technology solutions that make life safer, easier, and more connected. The organization emphasizes an inclusive and supportive environment where every team member’s voice is valued and where people are encouraged to grow professionally and personally. TELUS offers guidance,...