technical support supervisor jobs in Manila

Dexcom Philippines is seeking a Supervisor for its Technical Support team to lead a high-performing group focused on customer service and technical support. You will motivate your team to meet performance metrics while handling escalations and operational improvements. The role requires experience in managing support teams, strong communication skills, and a...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...

Where you come in: You lead, motivate, and develop a Technical Support team focused on delivering exceptional customer experiences and technical assistance. You provide coaching, feedback, and performance management to ensure high standards of quality, compliance, and service effectiveness. You supervise and support team members in troubleshooting issues...

DescriptionJob Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved...

DUTIES & RESPONSIBILITIESEssential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk...

JOB DESCRIPTIONResponsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Responsibilities Troubleshooting - Identify and troubleshoot basic technical issues related to hardware, software, or network connectivity. This includes diagnosing problems, guiding users through solutions, or escalating issues to higher level support when necessary. Help Desk ticketing -...

NETWORK AND SERVERS Ensuring daily network availability and connectivity Physical checking of network equipment and server availability Server capacity monitoring and logging USERS AND WORKSTATION SETUP PC/Laptop setup installation Email account creation SYSTEM ADMINISTRATION AND MANAGEMENT TASK CCTV monitoring and reviewing Network setup and maintenance...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits An IT professional manages, maintains, and secures an organization's computer systems, networks, and software to ensure operational efficiency. Core responsibilities include troubleshooting hardware/software, managing data storage, installing new technologies, and...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Professional Development Job Training Responsibilities Responsible for Onsite/Field support on installing, diagnosing repairing, maintaining and upgrading all...

OverviewWho are we?Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students.Beyond curriculum development, we take pride in training and upskilling...

ResponsibilitiesProvide technical assistance to users via phone, email, or chat.Install, configure, and troubleshoot hardware and software issues.Maintain and support IT infrastructure, including networks and servers.Document technical procedures and user guides.Assist with IT projects and training sessions as needed.Educational QualificationsGraduate or...

Essential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per Service desk procedures Communicates...

Responsibilities Accept incident tickets and service requests tickets. Ensure that ALL incidents and service requests are encoded and classified correctly and followed up into the Help Desk ticketing system. Maintain assigned service requests in the Help Desk Ticketing System by ensuring that all steps taken to resolve an incident or actions needed to...

Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed and to unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry, and we're just getting...

Core Responsibilities First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or ticketing system.Issue Identification: Gather information from users to understand and diagnose technical problems or issues they are experiencing.Technical Troubleshooting: Provide basic troubleshooting and...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Job Title: IT Staff Department: Information Technology Reports To: IT Manager / Hotel Operations Manager Location: 3-Star Hotel in Malate Manila Employment Type: Full-Time / On-site Job Summary IT Staff is responsible for maintaining all IT-related systems and equipment to support hotel...

The Technical Support Engineer help resolve technical issues within different components of computer systems and other network-related IT problems.Primary Duties/Function:Candidate must possess at least a Bachelor's/College Degree in Information Technology/Computer Science/Computer Engineering or any equivalentWith at least 1-3 years' previous IT Service...

Technical Support Location: Tondo, ManilaWork Arrangement: Onsite Job Overview We are looking for a skilled, customer-focused, and solutions-oriented Technical Support professional to provide technical assistance, troubleshooting, repair, and product support to customers and internal teams. The ideal candidate has strong knowledge of computer...

Qualifications - BS degree in Information Technology, Computer Science or relevant field - Proven work experience as a Technical Support Engineer, Desktop Support Engineer, It Help Desk Technician or similar role - Good understanding of computer systems, mobile devices and other tech products - Ability to provide step-by-step technical help, both...