technical support supervisor jobs in Cebu City

Role OverviewWe are seeking an experienced Technical Support Supervisor to lead and develop a high-performing customer-facing technical support team. This role combines people leadership, technical escalation management, performance coaching, workforce coordination, and operational improvement, with a strong focus on delivering exceptional customer...

The Technical Support Supervisor leads and manages the performance of the Level 2 services and support desk team, ensuring that contracted service levels are consistently achieved and that customer expectations are met or exceeded. The Supervisor is accountable for team performance against defined metrics and benchmarks, and for ensuring that established...

Role Overview We are seeking an experienced Technical Support Supervisor to lead and develop a high-performing customer-facing technical support team. This role combines people leadership, technical escalation management, performance coaching, workforce coordination, and operational improvement, with a strong focus on delivering exceptional customer...

Technical Support Responsibilities Provide first‑line support for IT incidents and requests via phone, email, and in‑person, troubleshooting hardware and software issues. Diagnose and resolve technical hardware and software issues, escalating to senior IT staff when necessary. Assist users with system access, software installation, and configuration...

Hybrid - Cebu 1-3 Yrs Exp Bachelor Full-timeShareJob DescriptionInsurance Health & WellnessHealth InsuranceProfessional DevelopmentPaid HolidaysProvide technical support to end-users via phone, email, and in-person.Troubleshoot hardware and software issues, ensuring prompt resolution.Maintain and update IT documentation and user manuals.Assist in network and...

ResponsibilitiesProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Diagnose and resolve technical hardware and software issues.Respond to user requests and troubleshoot problems efficiently.Install and configure computer systems and applications.Maintain documentation of problems and...

On-site - Cebu No Exp Required Bachelor Full-time Job Description Government Mandated Benefits Insurance Health & Wellness Professional Development Job Training, Professional Development Description Provide first-line technical support to end-users for hardware and software issues. Troubleshoot and resolve technical problems related to computers, networks,...

DescriptionProvide technical support and assistance to end-users via helpdesk system, phone, or email.Diagnose and resolve hardware and software issues to ensure optimal performance of systems.Assist in the setup and configuration of computer systems and applications.Maintain, upgrade, and manage the IT inventory, including software licenses.Document support...

We are looking for a Technical Support to provide hands-on technical support, PC deployment, hardware/software troubleshooting, and IT asset management. The role will also handle equipment installation, configuration, asset updates, and basic maintenance activities. Key Responsibilities: Provide Level 1 technical support for hardware, software, and...

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for...

Are you a BS Computer Engineering, IT, or Computer Science graduate ready to launch your career? Join the Royal Cable family as our Technical Support (Visayas). Qualifications: Must be a graduate of any of these programs: Bachelor of Science in Computer Engineering, Information Technology, Computer Science, or any related field. Strong understanding of...

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...

Job Description On-site – Cebu, No experience required, Bachelor, Full-time Provide technical support to customers using web hosting services. Assist clients with issues related to domain management and website setup. Diagnose and troubleshoot various technical problems related to servers and hosting accounts. Ensure customer satisfaction by delivering...

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

**About NCR VOYIX**## NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for...

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time Share Job Description Employee Recognition and Rewards Commission, Performance Bonus Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance, HMO Location:IT Park, Cebu The Role As a Technical Support Representative, you’ll be the vital link between...

DUTIES & RESPONSIBILITIES: Assigning territories and quotas to company sales staff nationwide for general trading. Coordinating training and scheduling for sales staff. Maintaining supplies of sales presentation materials, including marketing materials. Tracking the quotas and goals of each sales team. Answering client questions regarding their account of...

Job Description Product: MC PROFESSIONAL This role works in a non-scripted support environment, specialists are expected and required to troubleshoot independently and think through problems, rather than follow a fixed call flow or script. How you will make a significant impact: Build and maintain respectful and collaborative relationships with clients...

OverviewWe are seeking a skilled IT Support Specialist to provide technical assistance and support for our organization. The role involves troubleshooting hardware and software issues, maintaining systems, and ensuring seamless IT operations.ResponsibilitiesTroubleshooting hardware and software issues.Maintaining IT systems and ensuring seamless IT...

Provide technical assistance to employees, troubleshooting hardware, software, and network issues.ResponsibilitiesHelp users with computer and software issuesSet up and maintain devicesTroubleshoot hardware and software problemsEnsure systems and networks are running smoothlyDocument issues and solutionsQualificationsBasic knowledge of computer systems and...