Jobs for technical support manager at Pasig

TECHNICAL SUPPORT MANAGERA technical manager generally oversees the development, implementation and maintenance of technological company systems and processes, including troubleshooting any potential issues. They are responsible for key decisions that relate to continuous improvement within all areas of technical operations, and managing the teams that are...

A leading technology company in Metro Manila is seeking a Technical Support Manager to oversee technological systems, lead a team, and ensure compliance with technical standards. The ideal candidate will have a degree in Electronics Engineering or Biomedical Technology, possess a PRC License, and have 3-5 years of experience, particularly with MRI and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Responsibilities Prepares, schedules, coordinates, and monitors assigned engineering projects. Ensures compliance with applicable codes, standards, QA/QC policies, and performance specifications. Interacts daily with clients to understand their needs and requirements, and represent them on-site. Monitors overall project control, including work schedules,...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time Job Description Key Responsibilities: Troubleshoot and diagnose electronic equipment and system problems. Provide technical assistance to customers, technicians, and other departments. Perform testing, repair, calibration, and preventive maintenance of electronic systems. Analyze circuit diagrams, schematics,...

Overview Act as the first point of contact for customer technical issues, providing timely and accurate resolution for Dermcare Inc. products. Gather customer information, diagnose concerns, and ensure proper troubleshooting processes. Educate and guide customers through available support resources. Document customer interactions and escalate complex issues...

Focus: Resolving complex issues that L1 cannot handle; acts as an escalation point.Typical Key Tasks:Troubleshooting advanced hardware/software issues (e.g., OS errors, network connectivity)Managing user permissions (Active Directory, Exchange, SaaS apps)Investigating recurring incidents & applying known solutionsEscalating unresolved cases to L3 or vendor...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Job Description Responsibilities Provide technical support and assistance to end-users experiencing hardware and software issues. Diagnose and resolve technical problems related to IT infrastructure and systems. Maintain and manage computer systems, networks, and database systems. Assist in the setup and...

DUTIES AND RESPONSIBILITIES: User Support and Troubleshooting Provide Level 1 and Level 2 support for hardware, software, email, network, printers, and VoIP systems. Respond to technical issues via Email, Viber, or Helpdesk system. Troubleshoot and resolve common IT problems, escalating critical or unresolved issues to higher-level support. Workstation...

Job Description Technical Support: Providing on-site or remote assistance to users, troubleshooting hardware, software, and network issues. System Maintenance: Installing, upgrading, and configuring workstations, servers, printers, and network components. Security & Monitoring: Monitoring network performance, implementing system backups, and installing...

About the Role Our client is a fast-growing, global provider of positioning and automation technology, supporting customers across surveying, machine control and related industries. As they scale their Australian support operation, they're building out a Manila-based support team to be the front line for customer calls and emails — with a clear, structured...

Overview Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (System) candidates to join our Go Beyond Community. Responsibilities Provides technical and administrative support to Systems Administrator Assist the Systems Administrator in...

About the role We are seeking a proactive and detail-oriented IT Technical Support Specialist to join our growing team. In this role, you will be responsible for providing front-line technical assistance, maintaining IT infrastructure, and ensuring seamless operational support for our systems, hardware, and software. Key responsibilities Install,...

Responsibilities Provide technical assistance and support for incoming queries. Document and track issues using ticketing systems. Guide customers through problem-solving processes. Maintain a high level of customer satisfaction. Collaborate with the technical team to resolve complex problems. Qualifications Educational Qualifications: Bachelor’s degree...

Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation.Assist in maintaining and organizing databases, project files, and system records.Coordinate with cross-functional teams to track the progress of technical projects and tasks.Prepare and manage purchase requisitions,...

Provide technical support to customers via phone, email, and chat.Diagnose and troubleshoot hardware and software issues.Assist in the implementation and configuration of products.Educate customers on product features and best practices.Document and escalated unresolved issues to higher-level support.RequirementsEducational Qualifications: High School...

Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation.Assist in maintaining and organizing databases, project files, and system records.Coordinate with cross-functional teams to track the progress of technical projects and tasks.Prepare and manage purchase requisitions,...

Description Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and resolve hardware and software issues effectively. Document customer interactions and solutions in the CRM system. Collaborate with team members to improve support processes and customer satisfaction. Educate customers on product features and usage for...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...