Jobs for technical support manager at Cebu City

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Key Responsibilities User Support & Troubleshooting Serve as the first point of contact for all IT-related inquiries via chat, email, ticketing system, or phone. Troubleshoot and resolve basic technical issues including: Password resets and account lockouts Email issues (login, configuration, connectivity) Software/application errors Basic network...

Hybrid - Cebu 1-3 Yrs Exp Bachelor Full-timeShareJob DescriptionInsurance Health & WellnessHealth InsuranceProfessional DevelopmentPaid HolidaysProvide technical support to end-users via phone, email, and in-person.Troubleshoot hardware and software issues, ensuring prompt resolution.Maintain and update IT documentation and user manuals.Assist in network and...

ResponsibilitiesProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Diagnose and resolve technical hardware and software issues.Respond to user requests and troubleshoot problems efficiently.Install and configure computer systems and applications.Maintain documentation of problems and...

On-site - Cebu No Exp Required Bachelor Full-time Job Description Government Mandated Benefits Insurance Health & Wellness Professional Development Job Training, Professional Development Description Provide first-line technical support to end-users for hardware and software issues. Troubleshoot and resolve technical problems related to computers, networks,...

DescriptionProvide technical support and assistance to end-users via helpdesk system, phone, or email.Diagnose and resolve hardware and software issues to ensure optimal performance of systems.Assist in the setup and configuration of computer systems and applications.Maintain, upgrade, and manage the IT inventory, including software licenses.Document support...

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

Role OverviewWe are seeking an experienced Technical Support Supervisor to lead and develop a high-performing customer-facing technical support team. This role combines people leadership, technical escalation management, performance coaching, workforce coordination, and operational improvement, with a strong focus on delivering exceptional customer...

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

Are you a BS Computer Engineering, IT, or Computer Science graduate ready to launch your career? Join the Royal Cable family as our Technical Support (Visayas).Qualifications:Must be a graduate of any of these programs: Bachelor of Science in Computer Engineering, Information Technology, Computer Science, or any related field.Strong understanding of TCP/IP...

OverviewTechnical Support Representative will be responsible for taking customer phone calls and responding to customer emails.This position will entail solving technical problems and providing the best possible customer service at the same time.ResponsibilitiesAnswer customer phone calls and respond promptly to emails regarding technical...

Among the primary responsibilities of a Technical Support Representative involves receiving and making calls, address and troubleshoot issues raised by the client, assist when navigating through complicated applications, provide suggestions or recommendations, or elevate the problem to personnel with higher expertise when necessary.NO BPO experienceCollege...

Technical Support Officer We are seeking a highly organised, tech-savvy, and customer-focused Technical Support Officer to join a growing Australian training and education organisation. In this role, you will be responsible for providing technical support to customers, managing LMS operations, maintaining support documentation, and assisting with a variety...

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

DescriptionOverview of the RoleThe Technical Support Analyst will provide first-level technical support to MSP customers, delivering timely and professional assistance for standard incidents, service requests, and endpoint administration activities. This role will be responsible for troubleshooting and resolving common technical issues, supporting end users...

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...

Job Description On-site – Cebu, No experience required, Bachelor, Full-time Provide technical support to customers using web hosting services. Assist clients with issues related to domain management and website setup. Diagnose and troubleshoot various technical problems related to servers and hosting accounts. Ensure customer satisfaction by delivering...