tech support representative jobs in Cebu City

Job Description:Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion,...

The Customer Support Specialist ( Tech Support ) provides basic user support to improve the experience of customers and/or end-users of their assigned product.Here’s how you will make a significant impact:Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer serviceLearn the inner...

Ensuring that services are delivered to meet customer business needs and expectations.  He or she is functionally and technically skilled in providing first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies to resolve requests issues in a timely fashion.  He or she provides customer...

NCR COMMERCE PHILIPPINES INC. in Cebu City is seeking a frontline leader to manage call/incident management operations. You will supervise support teams, ensure SLA adherence, and act as the primary interface with customers and their agents, guiding daily performance.Responsibilities include conducting audits, training new agents, maintaining knowledge...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Job Description Position Summary & Key Areas of Responsibility: Leads support teams and ensures teams meets SLA standards. Supports Supervisor in all Supervisory duties. Works in a high volumeserving as the primary interface to internal and external customers and/or their agents. Position is dedicated to Call/Incident Management operations and/or request...

Qualfon is seeking an IT Helpdesk/Technical Support role to serve as the single point of contact for on-site and remote users, delivering first-line support for PCs, printers, and networking. You will triage incidents, maintain SLA adherence, and translate technical terms for end-users while upholding customer service standards.Ideal candidates have an IT...

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

Location: IT Park, Lahug, Cebu City Step into a role where every interaction shapes the customer experience. We’re hiring Customer Service Representatives to support leading retail brands—helping shoppers with orders, products, returns, and account concerns in a fast‑paced, customer‑first environment. What You’ll Do Assist customers via phone,...

OverviewTechnical Support Representative will be responsible for taking customer phone calls and responding to customer emails.This position will entail solving technical problems and providing the best possible customer service at the same time.ResponsibilitiesAnswer customer phone calls and respond promptly to emails regarding technical...

Among the primary responsibilities of a Technical Support Representative involves receiving and making calls, address and troubleshoot issues raised by the client, assist when navigating through complicated applications, provide suggestions or recommendations, or elevate the problem to personnel with higher expertise when necessary.NO BPO experienceCollege...

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...

TECHNICAL SUPPORT REPRESENTATIVE Technical Support Representative Site: Cebu IT ParkSchedule: Shifting / Night Shift Who We’re Looking For We’re looking for enthusiastic individuals who are passionate about troubleshooting, customer support, technology, and sales and want to help creators, local businesses, and organizations achieve greater success...

About the role The Software Support Engineer provides technical support and investigation for NCR Voyix retail solutions, working across software, platform services, operating systems, API interaction, and POS device interaction. This role supports customer-impacting incidents involving IoT-enabled store systems, Windows and Linux hybrid environments through...

Trends Group, Inc. in Cebu City is seeking a qualified support engineer to provide exceptional customer service and technical assistance for hardware and software issues.You will assist in design and implementation, train customers, and coordinate with multiple internal groups to meet SLA targets while maintaining professional communication.Applicants should...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

A leading global customer experience provider is seeking a Technical Support Representative to work onsite in Cebu. In this role, you will troubleshoot with customers, resolving issues and ensuring an exceptional customer experience. Candidates should have a passion for technology, excellent problem-solving and customer service skills, and at least three...

**About NCR VOYIX**## NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for...

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time Share Job Description Employee Recognition and Rewards Commission, Performance Bonus Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance, HMO Location:IT Park, Cebu The Role As a Technical Support Representative, you’ll be the vital link between...