Jobs for software helpdesk at Manila

LexisNexis is seeking a Technical Support Associate to provide high-quality telephonic technical support to customers, covering software, web products, installation, and database maintenance. The role includes escalation of unresolved issues and collaboration with team members to improve overall knowledge and performance.The successful candidate will handle...

IT Helpdesk Engineer page is loaded## IT Helpdesk Engineerremote type: Híbridolocations: Manilatime type: Tiempo completoposted on: Publicado hace 19 díasjob requisition id: R4207Permanente regularJob Description:Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage,...

I. Duties and Responsibilities1. Provide Level 1 technical support to retail stores, head office, and warehouse users through the IT ticketing system2. Troubleshoot basic hardware, software, POS, printer, handheld device, and network/connectivity issues.3. Perform basic connectivity and functionality checks and elevate application or system issues when...

Responsibilities Must serve as the first point of contact for technical support, logging and managing tickets in the helpdesk system. Must be able to resolve common hardware and software issues for users across multiple departments and business units. Must be able to configure new user accounts, email setups, and basic user access and permission. Must be...

Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring timely, high-quality support across multiple regions. The successful candidate will...

DescriptionU.S.-Based Technology Startup Seeking IT Helpdesk SpecialistsWe’re currently conducting advance hiring for this role as part of our Q4 hiring plans. Interviews are scheduled to begin in October, so we’re proactively identifying and engaging qualified candidates ahead of the hiring timeline.Location: Remote (Applicants Must Be Based in the...

Title: Helpdesk Support Engineer/Technical Support Engineer L1 Department: Technology Operations Reporting to: IT Manager Employment Type: Full Time Company Overview: Cloud Console is a leading provider of innovative IT consulting services and top IT infrastructure solutions. With a commitment to excellence and a focus on delivering cutting‑edge technology...

Discover your 100% YOU with MicroSourcing! Position: Senior L2 Helpdesk Location: Eastwood, Quezon City Work setup & shift: Onsite | Day shift Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

Outsourced.ph is hiring a Technical Support Helpdesk Representative in Manila to provide technical assistance for an Australian ICT client. You will be the first point of contact via phone, email, or chat, troubleshoot software/hardware issues, and guide customers through resolution steps while documenting interactions in the ticketing system....

Job Description: Discover your 100% YOU with MicroSourcing! Position: IT Helpdesk Support Officer Location: Ortigas, Pasig Work setup & shift: Onsite | Dayshift You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

Job Description: Discover your 100% YOU with MicroSourcing! Position: IT Support Officer (Helpdesk Support) Location: Ortigas, Pasig Work setup & shift: Onsite | Dayshift Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

About the role We are looking for an experienced IT Helpdesk Specialist – Team Lead to supervise our technical support team and ensure timely, effective, and professional IT support for employees, clients, and customers. Key responsibilities Lead and supervise the IT Helpdesk team and daily support operations. Assign and monitor helpdesk tickets,...

A global benefits provider is seeking an IT Helpdesk Engineer to provide technical support across their Manila office. This hybrid role involves troubleshooting hardware, software, and network issues while ensuring optimal service for end-users. The ideal candidate will manage VPN access, coordinate with third-party vendors, and document solutions to enhance...

What We Offer:Internship Allowance (Php 250 - Php 750)Flexible/Hybrid Work SetupOpportunity to be AbsorbedOpen to voluntary and curriculum-based internshipPOSITION OVERVIEW:The IT Intern role provides exposure to IT Helpdesk function. Interns support the team in maintaining efficient IT operations, ensuring system reliability, and delivering quality user...

A global employee benefits provider is seeking an experienced IT Helpdesk Engineer to provide first- and second-level technical support. The role will involve installing, configuring, and troubleshooting hardware, software, and networks while ensuring the reliability and security of IT systems. The ideal candidate will have strong technical support skills...

What can you expect in an IT Help Desk role with TaskUs: As an IT Help Desk , you will be responsible for providing technical support and assistance to employees within our organization who use Apple devices. You will troubleshoot hardware and software issues, configure devices, manage system updates, and ensure seamless operation of Apple products across...

Role SummaryThe IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring timely, high-quality support across multiple regions.The successful candidate will be...

DUTIES AND RESPONSIBILITIES:Provide 24x7 Level 1 technical support through phone, email, ticketing systems, and other approved communication channels.Monitor network, system, and infrastructure alerts and perform initial assessment and troubleshooting.Receive, log, categorize, prioritize, and track incidents and service requests.Perform basic troubleshooting...

A global company in employee benefits is seeking an IT Helpdesk Engineer in Manila. This role entails providing comprehensive first- and second-level technical support for all end-user technologies. You will be responsible for installing and troubleshooting hardware and software, ensuring secure remote connectivity, and managing user access to systems. The...

Discover your 100% YOU with MicroSourcing! Position: L2 Helpdesk Technical Support Specialist Location: Eastwood, Quezon City Work setup & shift: Onsite | Day shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...