software helpdesk jobs in Cebu City

About the role We're looking for a Junior IT Helpdesk Specialist to join our IT Operations team and provide internal Tier 1–2 IT support to employees. Your main responsibility will be managing employee onboarding and offboarding, including account setup, access management, equipment coordination, and basic troubleshooting. When onboarding and offboarding...

Stefanini Philippines, Inc. is seeking an IT Helpdesk/Technical Support specialist in Pasay. You will handle calls for PC hardware, software, and networking issues, providing basic troubleshooting and user assistance in English, with German as a plus.Candidates should have IT-related education and be willing to work varied shifts, including potential remote...

Title: Helpdesk Support Engineer/Technical Support Engineer L1 Department: Technology Operations Reporting to: IT Manager Employment Type: Full Time Company Overview: Cloud Console is a leading provider of innovative IT consulting services and top IT infrastructure solutions. With a commitment to excellence and a focus on delivering cutting‑edge...

WFH | L2 IT Helpdesk & O365 Administrator Work from home permanently and support a variety of businesses in a fast-paced, people-first environment. We are looking for a proactive and customer-focused IT professional with strong troubleshooting skills and hands‑on Microsoft 365 experience to join our growing remote team. This role is ideal for someone who...

Qualfon in Cebu City is seeking a Technician, Helpdesk to serve as the first point of contact for on-site and remote users, delivering prompt first-line IT support. You will troubleshoot PC hardware, software, networking, and printers, translate technical terms for users, and collaborate with IT and Facilities teams to resolve incidents within SLAs. The role...

Private Advertiser is seeking an L2 IT Helpdesk & O365 Administrator to work from home, supporting multiple clients in a fast-paced, people-first environment. You will provide remote IT support, troubleshoot hardware/software, manage Microsoft 365 tasks (Outlook, Teams, OneDrive, SharePoint), and handle tickets while coordinating with vendors for timely...

Description Provide technical support and assistance to end-users via helpdesk system, phone, or email. Diagnose and resolve hardware and software issues to ensure optimal performance of systems. Assist in the setup and configuration of computer systems and applications. Maintain, upgrade, and manage the IT inventory, including software licenses. Document...

Mactan Rock Industries Inc. is seeking a dedicated IT Helpdesk Support specialist to assist end-users via helpdesk, phone, or email. You will diagnose hardware and software issues, help set up computers and apps, and maintain IT inventory while documenting solutions for future reference.The role requires a Bachelor’s in IT, 0–2 years in similar roles,...

Outsourced Quality Assured Services Pty seeks a Help Desk Support professional to provide technical assistance to internal and external clients. The role focuses on Windows desktop troubleshooting, software and hardware issues, and user account support.You will work with staff, clients, and vendors, following established processes to improve helpdesk...

Capgemini Philippines Corp. is seeking a Service Desk / Technical Helpdesk Analyst to provide advanced troubleshooting and timely support for end users in Cebu City. The role involves handling escalated L1 tickets, complex hardware and software issues, VPN, MFA, and Office 365 problems, while ensuring accurate ticket documentation and customer communication....

 Job Description: Position Purpose Statement To provide excellent support to the business partners and workers regarding system issues, questions, technical and general concerns. Responsible for maintaining a high level of professionalism with clients and workers working to establish a positive rapport with every chat and...

Tahche Outsourcing Services Inc is an outsourcing company based in Cebu city, Philippines with clientele all over the United States with over 300 Rockstar employees across various industries and we are continuously expanding fast. We are looking for a Network Staff, responsible for maintaining an organization's computer systems, networks, and software. They...

Tahche Outsourcing Services Inc is an outsourcing company based in Cebu city, Philippines with clientele all over the United States. We have over 300 Rockstar employees across various industries and we are continuously expanding fast. We are looking for a Network Staff, responsible for maintaining an organization's computer systems, networks, and...

Company Profile: A premier IT-BPO solutions provider dedicated to driving operational excellence for businesses worldwide. Founded with a vision to bridge tech innovation and customer care, we deliver scalable back-office support, technical helpdesks, and custom software development. Position: Social Media Supervisor Industry: IT - BPO Company Location:...

We are seeking an IT Support / Service Desk Specialist to provide first- and second-level technical support to employees across office, client-site, and remote environments. The role will troubleshoot hardware, software, Microsoft 365, connectivity, user access, and endpoint issues while managing IT tickets, assets, and account administration. The position...

IT Asset Management Specialist | Philippines Company: Peak Support Job Type: Full Time Philippines As an IT Asset Management Specialist, you will play a pivotal role in managing the company's IT assets (both hardware and software) throughout their lifecycle. Your responsibilities encompass a diverse range of tasks, ensuring efficient asset utilization,...

The Technical Service Lead is responsible for providing remote support to customers that use boat instruments. This includes troubleshooting of motors, circuit boards, and software configuration.ScheduleThis is a fully remote role working Wednesday through Sunday, with Monday and Tuesday off. We are hiring for two shifts:Early shift: 2:00 AM to 10:00 AM...

Job Description: Provide first-level technical support to users. Assist in installing and configuring hardware and software. Troubleshoot desktop, laptop, printer, network issues, and other system-related concerns. Respond to IT support requests and ensure issues are properly documented and resolved within appropriate timelines. Support user...

FPT Software Philippines Corporation in Cebu IT Park offers a hybrid IT helpdesk role with a night shift schedule. You will investigate and resolve service requests, log incidents, classify issues, and provide guidance to users while following documented procedures.The position requires knowledge of ITSM tools such as ServiceNow or similar, Active Directory,...

Education Requirement: Graduate of Information Technology or any related course 1. Point of Contact & Customer Service Serve as the single point of contact for both on-site and remote users regarding problems and inquiries. Act as the first line of defense for all technical incidents and service requests. Ensure strict compliance with all policies and...