service delivery manager

## Service Delivery ManagerApplyremote type: Hybridlocations: MADRID: BARCELONAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR108076We are **One Team.** We **make it happen.** We are **Unstoppable.**BABEL es una consultora tecnológica multinacional especializada en aplicar sus servicios y conocimiento tecnológico en los procesos de...

Join us to co-create solutions for a better future! Job Details Service Delivery Manager, Pasay | Posted: 6/25/2026 | Full Time | Remaining Positions: 2 Responsibilities Act as Single Point of Contact (SPOC) for client(s) Responsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and BPO services Provide...

Job Description: Serve as the primary point of contact for service delivery matters Ensure services are delivered in accordance with SLAs and quality standards Monitor KPIs (response time, resolution time, uptime, customer satisfaction) Manage escalations and ensure timely issue resolution Lead incident management and post-incident reviews (RCA)...

State/Province National Capital Region (Manila) Country Philippines About Us At ScalableOS, we're redefining offshoring by connecting growth-focused businesses with top talents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers (MSPs), Tax & Accounting, and other...

Job Description: Conducting project scope from the Client and Internal Management. Building project plans and statements of work. Tracking the project status and report to Client and Internal Management Managing tasks, milestones, and goals. Delivering projects on time and on budget. Ensuring customers' satisfaction from project initiation until...

The Role The Service Delivery Manager (SDM) is responsible for overseeing the performance, quality, and operational health of partner-delivered services. Acting as the primary governance point between ServiceNow and delivery partner(s), the SDM ensures partner engagements are delivered in accordance with agreed service levels, quality standards, contractual...

Job Description: Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

Job Description About the job: The IT Service Delivery Manager is accountable for the end-to-end delivery and operational management of all IT services supporting Operations, including application development(local and vendor manage), service requests, incident management, production support, and system reliability. The role serves as the primary point of...

Role Overview Our client is seeking a Senior Service Delivery Manager to manage strategic customer relationships and drive high levels of client satisfaction, retention, and account growth. The role focuses on managing a portfolio of high-impact customers, including key accounts, while ensuring customers receive consistent, high-quality service and...

The Service Delivery Operations Head is responsible for leading and managing end-to-end service delivery operations across Service Desk, Field Support Services (FSS), and Account Service Management (ASM) teams. This role ensures operational excellence, SLA/KPI compliance, client satisfaction, and continuous improvement of service delivery...

WE ARE HIRING: SERVICE DELIVERY MANAGER We are looking for a Service Delivery Manager (SDM) who will play a key strategic and operational role in ensuring the effective delivery of services across Customer Service/Helpdesk, Professional and Technical Services, and Quality Assurance (QA). The SDM will work closely with Sales, Marketing, and Technical...

The Service Delivery Manager is responsible for deploying the company's service delivery and Development. Acts as the technical counterpart of the PMO Head.DUTIES & RESPONSIBILITIESTechnical Services ManagementImplements and delivers projects across multiple client engagements from the Develop phase to the Delivery Phase through project sign off and support...

Summary The Service Delivery Manager (SDM) is accountable for the day-to-day delivery of an assigned operational portfolio within the GBS Philippines Center. Reporting to the Senior Service Delivery Manager, the SDM leads Team Leaders and their operational teams to deliver consistent service performance, productivity, quality, compliance and customer...

Position Summary We are looking for a Service Delivery Manager to lead our service desk team and ensure exceptional IT support and service delivery for our US-based clients. In this role, you'll combine people leadership, technical problem-solving, client relationship management, and service improvement to drive team performance, operational excellence, and...

The IT Service Delivery Manager is responsible for overseeing operational Business Technology / Information Technology support across the company, including key business application systems, hardware, infrastructure, security, and other technology initiatives requiring proactive and focused technical support. This role manages and coordinates vendor...

Own end-to-end delivery of infrastructure operations across data centers, campus sites, branch locations, container platforms, and cloud environments.Ensure achievement of contractual SLAs, OLAs, KPIs, availability commitments, and service-quality targets.Provide clear executive reporting on service health, risks, performance trends, capacity, and...

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers,...

Job Description:Client Relationship Management:Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns.Service Level Agreement (SLA) Management:Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

Nethority Technologies | Service Delivery ManagerPage 1SERVICE DELIVERY MANAGERFull-TimeAbout NethorityNethority is a full-service digital agency delivering Web Development, Mobile App Development, and Digital Marketing solutions including SEO, PPC, and Social Media. We work with domestic and international clients and are driven by innovation, collaboration,...

Role Title: Service Delivery ManagerECLARO: A quick SummaryECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through...