senior workforce manager

Dencom Consultancy and Manpower Services Hybrid - Cebu >10 Yrs Exp Bachelor Full-time Job Description The Sr. Workforce Manager is responsible for leading the end-to-end Workforce Management (WFM) function for large-scale, complex operations. This role ensures optimal staffing, forecasting accuracy, real‑time performance management, and strategic capacity...

About the Job   The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business.    As Senior Workforce Manager, You Will…   Be responsible for various functions including capacity planning, resource management, forecasting, and scheduling Lead a team...

    About the Job   The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business.      As Senior Workforce Manager, You Will… Be responsible for various functions including capacity planning, resource management, forecasting, and scheduling Lead a...

Discover your 100% YOU with MicroSourcing! Position: Senior Workforce ManagerLocation: Harton Corporate Center, Parañaque CityWork setup & shift: Onsite | Shifting Schedule Why join Microsourcing? You’ll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Manager, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. What You’ll Do: Understanding of key business...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Manager you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.What You’ll Do:Understanding of key business objectives,...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Manager, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. What You’ll Do: Understanding of key business...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Manager, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.What You’ll Do:Understanding of key business objectives,...

The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the group sites. Reporting of Daily program...

So what does a Senior Workforce Manager really do? Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it’s time to...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

A leading resourcing company in Cebu City is seeking a skilled WFM Analyst with at least 5 years of experience in workforce management for the call center industry. The ideal candidate should possess strong analytical skills, communicate effectively, and generate accurate reports. This role involves managing team operations and delivering comprehensive MIS...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

ExlService Holdings, Inc. in Hinoba-an, Negros Occidental, Philippines is seeking a scheduling and reporting coordinator to monitor real-time queues, generate schedules, and prepare key performance reports for multiple business units.The role involves intraday and end-of-day reporting, skilling audits for customer service representatives, and participating...

On-site - Cebu >10 Yrs Exp Bachelor Full-time Job Description The Senior Workforce Manager role at TDCX involves strategic workforce planning and working closely with the Workforce Director to develop and implement strategic action plans for workforce management operations. This role entails overseeing scheduling, reporting, and performance data analysis to...