senior workforce manager jobs in Pasig

A leading contact center company in Pasig, Metro Manila is seeking a Workforce Manager to lead a team of analysts in optimizing contact center operations. Responsibilities include performance management, WFM process execution, and leadership development. Candidates should possess strong analytical skills, conflict resolution abilities, and extensive...

PM Consulting is seeking a Senior Manager of Workforce Management to lead strategic planning, analytics, and staffing for a high-volume product support environment in Ortigas. This role drives workforce optimization, cross-functional collaboration, and data-driven decision making to align capacity with business needs.The position requires 4–6 years in...

Role Overview As the Senior Manager of Workforce Management, you will play a pivotal leadership role in driving the strategic direction and operational execution of workforce planning and management within a high-performing product support environment. The role is responsible for leveraging advanced workforce analytics, optimizing resource allocation, and...

Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning and real...

Position Title Manager Workforce Management – shift 7:00PM to 4:00AM (Philippines) Responsibilities Manages Real Time Analysts and Scheduling and Forecasting Analysts Monitors forecasting effectiveness and accuracy at all levels Ensures service levels and productivity goals are met Implements and maintains workforce management platform Maintains and...

We are seeking a strategic and results-driven leader to head our Workforce Management and Business Planning function. This role will be responsible for overseeing enterprise-wide forecasting, capacity planning, workforce optimization, business analytics, and resource planning initiatives that support large-scale customer operations. The successful candidate...

About the job Head of Workforce ManagementHead of Workforce ManagementWork Setup: OnsiteWork Schedule: Monday to Friday | Morning ShiftJob SummaryThe Head of Workforce Management is responsible for leading workforce planning, scheduling, and staffing operations to ensure optimal manpower levels that support business and service targets. This role uses...

RECRUITMENT AND WORKFORCE MANAGER Company BH Properties is a privately held commercial real estate investment firm focused on value-add acquisitions in office, industrial, retail, and multi-family properties throughout the Western United States, along with investments in distressed debt and ground leases. The Company is vertically integrated, with...

Asticom Technology Inc. in Pasig is seeking a Senior Operations Associate Manager to lead staff performance, team enablement, and operational excellence across our Pasig portfolio. You will plan, deploy, coach, and monitor operations staff, refine workflows, and partner with department heads to build a high-performing, engaged team. The role emphasizes...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-timeOverviewTranscom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site.Join our Transcom Family as a Workforce Manager!Job DescriptionMedical ReimbursementEmployee Recognition and RewardsAnniversary GiftsGovernment Mandated...

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s Workforce Management organization across APAC, North America and LATAM. This role will lead the development and execution of a global WFM...

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s Workforce Management organization across APAC, North America and LATAM. This role will lead the development and execution of a global WFM...

On-site - Pasig • 1-3 Yrs Exp • Bachelor • Full-time Job Description Strategic Staffing & Profitability: Generate and implement value propositions related to staffing and account staffing to directly support the profitability of operations. Team Leadership & Development: Lead, mentor, and develop a team of 5-15 WFM analysts, ensuring task fulfillment,...

Why Join enablesGROUP?Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a...

SSG capacity planner for Workforce Management supports forecasting, scheduling, and staffing across 24x7 operations. This on-site role in Metro Manila focuses on optimizing headcount and service levels while collaborating with stakeholders.Ideal candidates bring 2-5+ years in WFM/analytics, BPO experience, and strong Excel skills; familiarity with NICE IEX,...

Department: GrowthReports to: Director, Patient Outreach and Call CenterLocation: Manila, Philippines, onsite at the partner facilityEmployment Type: Full-timeTravel Requirement: Quarterly travel to the United StatesWork Arrangement: Employed by the client's Philippine partnerWhat is your mission?Job SummaryWe are looking for a hands-on Manager, Patient...

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and...

Role Overview As the Senior Manager of Workforce Management, you will play a pivotal leadership role in driving the strategic direction and operational execution of workforce planning and management within a high-performing product support environment. The role is responsible for leveraging advanced workforce analytics, optimizing resource allocation, and...

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth,...

Transcom Pasig seeks a seasoned Workforce Manager to lead real-time staffing, forecasting and analytics for the site. You’ll drive service levels and efficiency, partner with client services, operations and IT, and deliver clear performance reporting.Candidate must have 5+ years in workforce management in contact centers, with 3+ years leading teams;...