senior technical support jobs in Pasig

Finastra Philippines Inc is seeking a product specialist with strong technical support experience in fintech, especially payments. You will handle customer issues, investigate root causes, and guide junior staff. Fluency in English and knowledge of FPM and SWIFT/CSM are preferred. Ability to work independently in a customer-facing role is essential. The role...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES Meaningful connections...

Boldr is seeking a Senior Technical Support Advocate in a remote capacity from the Philippines. You will provide hands-on technical troubleshooting and best-practice guidance for customers, partners, and colleagues in a fast-paced environment.You’ll respond to inquiries, diagnose issues, and escalate when needed to ensure high client satisfaction. The role...

Disclaimer: Finastra has signed an agreement to sell its Universal Banking business to Pollen Street Capital, with completion expected end 2026 / early 2027, subject to consultation and customary closing conditions. Upon completion, this role is expected to transition to the standalone Universal Banking business, creating opportunities to support its future...

DIRECT HIRING Dempsey Resource Management Inc. Technical Support - 1 Year Experience Salary: ₱17,000 to ₱18,000 Location: Julia Vargas Ave Ortigas City (Preferred Applicant must be near or within). Key Requirements: - Degree in IT or any related course. - Previous experience in technical support or similar role. - Strong knowledge of hardware and...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Job Description Responsibilities Provide technical support and assistance to end-users experiencing hardware and software issues. Diagnose and resolve technical problems related to IT infrastructure and systems. Maintain and manage computer systems, networks, and database systems. Assist in the setup and...

To ensure proper Computer operations so that end users can accomplish organizational task. this includes receiving, prioritizing, documenting and actively resolving end user help request problem resolution may involve the use of different diagnostic tools and techniques, as well as require that the individual give hands-on help at the desktop level To ensure...

On-site - Pasig 1-3 Yrs Exp Diploma Full-timeJob DescriptionWe are looking for a Technical Support Specialist who is passionate about helping customers and resolving technical issues. You will support our law enforcement clients by ensuring their systems are running efficiently and that any issues are resolved in a timely manner.Government Mandated...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time Job Description Key Responsibilities: Troubleshoot and diagnose electronic equipment and system problems. Provide technical assistance to customers, technicians, and other departments. Perform testing, repair, calibration, and preventive maintenance of electronic systems. Analyze circuit diagrams, schematics,...

Responsibilities Prepares, schedules, coordinates, and monitors assigned engineering projects. Ensures compliance with applicable codes, standards, QA/QC policies, and performance specifications. Interacts daily with clients to understand their needs and requirements, and represent them on-site. Monitors overall project control, including work schedules,...

Overview Act as the first point of contact for customer technical issues, providing timely and accurate resolution for Dermcare Inc. products. Gather customer information, diagnose concerns, and ensure proper troubleshooting processes. Educate and guide customers through available support resources. Document customer interactions and escalate complex issues...

MTMO is your global SMS gateway for the most reliable CPaaS messaging to Australia, New Zealand, and the rest of the world. This role manages our A2P SMS and voice platforms. Sending a message to a person’s handset requires a connectivity level to allow a message from the application to be routed correctly, based on routing rules, to the respective...

Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams to track the progress of technical projects and tasks. Prepare and manage purchase requisitions,...

Technical Ads Support Dencom Consultancy & Manpower Services Provide technical and operational support for digital ad campaigns across social media platforms. Diagnose and resolve issues related to ad delivery, billing, and account setup. Educate clients on advertising tools, policies, and optimization techniques. Collaborate with cross‑functional...

AgentFire.com is a US-based SaaS company that provides real estate websites and digital solutions for real estate agents, teams, and brokerages throughout the USA & Canada. Our platform stands out with a tiered design approach, from express setups to fully custom websites, complemented by a rich marketplace of add-ons and integrations (PPC, CRM, and more)....

Position Summary: At managed.com, we're a remote-first, global team. We're also AI-first, so finding practical ways to use AI is part of every role here. This role focuses on CloudBlue, a managed.com business that powers cloud commerce for many of the world’s largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

Role: Technical Support Representative (TSR) Description Provide first-line technical support to customers via phone, email, and chat. Answer inbound calls from customers regarding consumer electronics. Provide troubleshooting and technical support for sound systems. Handle warranty concerns and general technical inquiries. Identify and escalation priority...

Description Provide technical support to sales teams and customers on product specifications and features. Assist in troubleshooting and resolving hardware and software issues related to products. Communicate effectively with clients to understand their technical needs and provide solutions. Collaborate with engineering and production teams to relay...

ResponsibilitiesProvide Tier 2/3 support for VoIP, SIP, WebRTC, and other UCaaS-related issues.Troubleshoot network-related problems affecting call quality (jitter, latency, packet loss, etc.).Use tools like Wireshark for deep-dive packet analysis and RCA.Monitor service alerts and incidents via dashboards and monitoring tools.Work closely with product and...