Remote Senior Technical Support Advocate

Auditdata’s Customer Care team is the frontline of our global support operation. This hands-on 2nd/3rd line role combines live ticket work with ownership of a small portfolio of named accounts.You will be both the problem solver for the toughest tickets and the regular face customers meet weekly. You will drive escalations, contribute to the knowledge...

Boldr is seeking a Senior Customer Advocate in the Philippines to support customers across SMS, email, chat, and phone. You will resolve inquiries, troubleshoot issues, and collaborate with internal teams to improve the customer experience. The role requires 3+ years in customer support, preferably in a fast-growing SaaS environment. You will work with...

Work Setup: Remote - Philippines Contract: Full time Equipment: Company provided Schedule: Night Shift Job Summary: The Sr. Technical Support Analyst is responsible for providing advanced technical support and analysis for complex, escalated technical issues across systems, applications, or infrastructure. This role conducts in-depth troubleshooting...

Disclaimer: Finastra has signed an agreement to sell its Universal Banking business to Pollen Street Capital, with completion expected end 2026 / early 2027, subject to consultation and customary closing conditions. Upon completion, this role is expected to transition to the standalone Universal Banking business, creating opportunities to support its...

A leading parenting technology company in the Philippines seeks a remote customer support professional to assist parents through tailored support solutions. The role involves troubleshooting user issues, enhancing customer experience with empathetic communication, and collaborating with internal teams to resolve complex inquiries. Ideal candidates should...

Boldr is hiring a Senior Customer Advocate to handle email and chat inquiries, resolve complaints, and collaborate with internal teams to deliver timely, professional support.You’ll use Gladly and Skio to triage and process requests, manage returns and exchanges, update addresses, and keep clean notes so any agent can take over.Requirements: bachelor’s...

SupportNinja is seeking a Senior Technical Support Analyst to provide advanced technical support and analysis for complex, escalated issues across systems and applications. The role includes in-depth troubleshooting, root-cause analysis, and mentoring less experienced analysts. As a key technical resource, you will collaborate with engineering and product...

SupportNinja is seeking a Technical Support Representative II to provide advanced technical assistance to customers and ensure high-quality service from a remote work setup in the Philippines. The role focuses on diagnosing complex issues, communicating solutions clearly to non-technical users, documenting interactions in the CRM, and collaborating with...

Technical Support Representative II | REMOTE Full Time Salary Philippines - Remote, PH 1 Attachments Work Setup: Remote - Philippines Start Date : ASAP Schedule: Must be flexible, including night shift Equipment: BYOD The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical...