senior technical support

Discover your 100% YOU with MicroSourcing! Position: Senior Technical Support Specialist Location: Eastwood, Quezon City Work setup & shift: Onsite | Day shift Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

Join our Aftermarket team as the technical expert for AISIN's aftermarket expansion! Key responsibilities Research vehicle fitments and engine codes, and maintain a zero-error parts database. Run technical checks and documentation for new product lines like batteries and shock absorbers. Audit product pricing and analyze market demand to guide portfolio...

We're looking for a Senior Technical Support Engineer to join our team as a senior escalation resource, providing expert-level support across our platform and customer environments. This is a hybrid role, combining technical support to existing clients with implementing new systems, upgrades, and hardware deployments for new and existing clients. You'll...

About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping...

As a Senior Technical Support Specialist, you are the first line of defence in solving customer problems for Smartly products. You'll become a part of an internal Support Operations team, working with some of the largest and most sophisticated online performance marketers globally. In addition, you’ll be a vital component in ensuring outstanding service to...

Role OverviewA global SaaS technology organization is seeking a Senior Technical Enablement Lead (AI & Support Operations) to drive advanced technical coaching, performance improvement, and AI-enabled support innovation across customer-facing support teams.This role combines deep technical expertise, coaching leadership, and automation capability. The...

WE ARE HIRING: SENIOR IT TECHNICAL SUPPORT ENGINEERBe the technical anchor that keeps our people, systems, and technology running smoothly.We are looking for an experienced Senior IT Technical Support Engineer who can go beyond resolving tickets and take ownership of the systems, tools, and processes that keep our workforce productive.In this role, you will...

As a Senior Technical Support Specialist, you are the first line of defence in solving customer problems for Smartly products. You'll become a part of an internal Support Operations team, working with some of the largest and most sophisticated online performance marketers globally. In addition, you’ll be a vital component in ensuring outstanding service to...

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and...

The Handler TSE provides high level technical support for FT-handling/ die-probing and high-power thermal solution supporting ASP regional Field-Service Engineer and customers. This role bridges GSEC, field service, R&D and global teams; Effectively support all the production escalation issues resolved with minimized production loss impact. Ensuring product...

About the role The Senior Technical Support Engineer diagnoses and resolves hardware, software, networking, firmware, and operating system issues through structured, evidence-based troubleshooting methodologies. This role involves supporting remote installations, software upgrades, firmware updates, and configuration changes, while delivering exceptional...

About Us Axle Health builds AI scheduling and workforce management software to empower in-home healthcare providers to deliver exceptional, personalized care right where patients feel most comfortable—at home. Some of the biggest providers in the country use our software (like Cityblock Health and U Penn Health System) to improve the utilization of their...

Axle Health seeks a Senior Technical Support and Documentation Manager to own post-launch technical support and build a knowledge base. You’ll debug issues directly, document resolutions, and ensure customers can self-serve with strong runbooks and admin guides.This hands-on IC role requires SaaS experience, sharp communication, and a track record from...

About the role The Senior Technical Support Engineer diagnoses and resolves hardware, software, networking, firmware, and operating system issues through structured, evidence-based troubleshooting methodologies. This role involves supporting remote installations, software upgrades, firmware updates, and configuration changes, while delivering exceptional...

Finastra Philippines Inc is seeking a product specialist with strong technical support experience in fintech, especially payments. You will handle customer issues, investigate root causes, and guide junior staff. Fluency in English and knowledge of FPM and SWIFT/CSM are preferred. Ability to work independently in a customer-facing role is essential. The role...

Ingram Micro is hiring a Technical Support Engineer to support scalable software solutions across our platform ecosystem. You will troubleshoot complex issues, perform root-cause analysis, and collaborate with cross-functional teams to deliver reliable, high-performing applications.The role requires strong SQL knowledge, SaaS cloud experience, and ITIL...

Medium is seeking a Technical Support Team Manager to lead a talented support team in Taguig, Philippines. In this role, you'll manage the technical support process, oversee complex issue resolutions, and collaborate with different departments to enhance service delivery.Candidates should have over 5 years of technical support experience, with at least 2 in...

Key ResponsibilitiesSAP Technical Support: Deliver expert-level troubleshooting and resolution for SAP-related issues across modules.Ticket Management: Manage incident, problem, and change tickets in ServiceNow, ensuring accurate categorization, prioritization, and timely closure.SLA Compliance: Monitor and enforce SLA adherence, escalating risks proactively...

Make your next big career move by applying as KMC Solutions' next TECHNICAL SUPPORT ENGINEER! At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give...

Key Responsibilities SAP Technical Support : Deliver expert-level troubleshooting and resolution for SAP-related issues across modules. Ticket Management : Manage incident, problem, and change tickets in ServiceNow, ensuring accurate categorization, prioritization, and timely closure. SLA Compliance : Monitor and enforce SLA adherence, escalating risks...