remote technical support jobs in Makati

MCI is seeking skilled Remote Technical Support Representatives to provide technical assistance and troubleshooting for clients across industries. The role requires strong English proficiency, prior call center experience, and the ability to work from home within 80km of our local office.You will handle inbound inquiries, diagnose issues, and document...

LOCATION Angeles City, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across...

Anavah Talent is seeking a Technical Support & Operations Specialist to support a U.S.-based tech startup from a remote setup based in the Philippines. The role blends technical support with operations, focusing on resolving issues, data accuracy, and process improvements.You will work across systems, handle customer inquiries, and help build a reliable,...

Magic, Inc is seeking a Technical Support Specialist for freelance remote work from the Philippines. You will handle live chat inquiries and help hosts troubleshoot issues on our SaaS platform, guiding setup for AI features and integrations.The role requires strong English skills and SaaS experience, with the flexibility to work weekend shifts and APAC/EU...

SOVA is seeking a Technical Support Virtual Assistant to join our remote team. You’ll handle FAQs via voice, chat, and email, perform basic troubleshooting, and document issues in the CRM.You’ll collaborate with the tech team to improve processes and transfer calls to the appropriate department when needed. The role suits someone with strong...

Aidey is a Philippines-based, AI-first BPO partnering with Shopify platform clients. We seek a Technical Support Specialist focused on prompt, high-quality responses to customer inquiries and personalized support.You will adapt to customer needs, avoiding scripts, and contribute to a small, fast-paced startup team. Fresh graduates are welcome; the role...

Outsourced Quality Assured Services Inc. (ISO Certified) is seeking a Technical Customer Support Representative to act as the primary technical contact for customers in a B2B SaaS environment.The role focuses on troubleshooting product issues, maintaining help desk queues, and collaborating with cross-functional teams to deliver high-quality support. The...

MCI is seeking skilled Remote Technical Support Representatives to provide technical assistance and troubleshooting for clients across industries. This role requires strong English, prior call center experience, and the ability to work from home in the Philippines.You will respond to inquiries, diagnose hardware, software, and connectivity issues, and guide...

Outsource Access, Inc. is seeking a remote IT support specialist to keep franchise operations online across locations. You’ll diagnose network, hardware, and SaaS issues, guide non-technical staff, and own tickets from start to finish.This role requires strong remote work setup, excellent documentation, and collaboration with vendors. You’ll use...

SupportNinja is seeking a Technical Support Engineer for a remote seasonal contract (Oct 12 to Dec 31, 2026). The role focuses on ticket triage, integration handling, and break/fix across Salesforce, MuleSoft, and numerous SaaS platforms while maintaining knowledge bases and SOPs. Strong written communication and problem-solving are essential. You will...

Talent First seeks a dedicated Technical Support Specialist to assist Cynet customers worldwide. You will install, configure, and optimize Cynet products remotely, with occasional on-site visits if required, and contribute to knowledge base articles. You will collaborate with SOC and R&D teams, deliver remote training, and provide Tier 2 support while...

Nooks is seeking a Technical Support Engineer to serve APAC customers from the Philippines. You will troubleshoot complex issues, collaborate with engineering, and drive timely, empathetic support experiences for a growing SaaS platform.As an early team member, you will help shape support processes, build a knowledge base, and establish effective...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

Resolv Global in the Philippines is seeking a MACD Representative for VoIP provisioning and technical support. You will provision and manage hosted voice services, coordinate with customers, vendors, and internal teams to ensure accurate delivery.This role suits candidates with technical support, helpdesk, networking, telecommunications, or VoIP experience...

Location: Metro Manila, Philippines | Remote (M-F) Employment type: Full-time | Night ShiftAbout the role This is a Tier 1 technical support role focused on investigating and resolving customer-reported data discrepancies. You will analyze reports, metrics, and source data to identify variances, provide technical support for reporting and data-related...

Overview Role Description: IT & CS Support Officer We're looking for a dedicated IT and Customer Support Officer to join our team at MyEats, Inc., located in Makati. This is a crucial, full-time on-site position where you'll be the first line of support for our internal team and customers. You will play a key role in ensuring our technology operates smoothly...

About the role This is a Service Desk Level 1 (L1) support role responsible for handling ticket resolution across multiple queues, monitoring network and infrastructure health, providing client support for Coronatel (ISP) services, and supporting the Pinoy Xtreme playout system. The role involves diagnosing and resolving issues within SLA turnaround times,...

National Capital Region, Philippines 5 araw nakalipas Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Provide timely communication on...

Responsibilities Support amazing day-to-day across our hardware and software platforms for incredibly seasoned to novice level users and everything in between. Resolve incidents and Service Requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support the company's SaaS tools, compliance practices, and...

On-site - Makati 1-3 Yrs Exp Bachelor Full-time Job Description Acts as the first point of contact for all IT-related concerns, ensuring uninterrupted access to banking systems, user productivity tools, and secure environments. Responsibilities Provide Level 1 support for desktops, laptops, printers, mobile devices, and peripherals Troubleshoot issues...