remote technical support jobs in Cebu City

MCI is seeking skilled Remote Technical Support Representatives to provide technical assistance and troubleshooting for clients across industries. The role requires strong English proficiency, prior call center experience, and the ability to work from home within 80km of our local office.You will handle inbound inquiries, diagnose issues, and document...

Anavah Talent is seeking a Technical Support & Operations Specialist to support a U.S.-based tech startup from a remote setup based in the Philippines. The role blends technical support with operations, focusing on resolving issues, data accuracy, and process improvements.You will work across systems, handle customer inquiries, and help build a reliable,...

Magic, Inc is seeking a Technical Support Specialist for freelance remote work from the Philippines. You will handle live chat inquiries and help hosts troubleshoot issues on our SaaS platform, guiding setup for AI features and integrations.The role requires strong English skills and SaaS experience, with the flexibility to work weekend shifts and APAC/EU...

SOVA is seeking a Technical Support Virtual Assistant to join our remote team. You’ll handle FAQs via voice, chat, and email, perform basic troubleshooting, and document issues in the CRM.You’ll collaborate with the tech team to improve processes and transfer calls to the appropriate department when needed. The role suits someone with strong...

POSITION OVERVIEW Remote Work-at-Home | Philippines MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology...

NCR Voyix is seeking a Software Support Specialist, Level 1, to join our Technical Assistance Center (TAC). You will provide technical support to NCR customers, delivering remote resolutions and updates using email, phone, and chat.You will work with Hospitality, Retail, Banking and Cloud NCR products, document incidents, and escalate when needed, while...

Aidey is a Philippines-based, AI-first BPO partnering with Shopify platform clients. We seek a Technical Support Specialist focused on prompt, high-quality responses to customer inquiries and personalized support.You will adapt to customer needs, avoiding scripts, and contribute to a small, fast-paced startup team. Fresh graduates are welcome; the role...

Outsourced Quality Assured Services Inc. (ISO Certified) is seeking a Technical Customer Support Representative to act as the primary technical contact for customers in a B2B SaaS environment.The role focuses on troubleshooting product issues, maintaining help desk queues, and collaborating with cross-functional teams to deliver high-quality support. The...

MCI is seeking skilled Remote Technical Support Representatives to provide technical assistance and troubleshooting for clients across industries. This role requires strong English, prior call center experience, and the ability to work from home in the Philippines.You will respond to inquiries, diagnose hardware, software, and connectivity issues, and guide...

Outsource Access, Inc. is seeking a remote IT support specialist to keep franchise operations online across locations. You’ll diagnose network, hardware, and SaaS issues, guide non-technical staff, and own tickets from start to finish.This role requires strong remote work setup, excellent documentation, and collaboration with vendors. You’ll use...

SupportNinja is seeking a Technical Support Engineer for a remote seasonal contract (Oct 12 to Dec 31, 2026). The role focuses on ticket triage, integration handling, and break/fix across Salesforce, MuleSoft, and numerous SaaS platforms while maintaining knowledge bases and SOPs.Strong written communication and problem-solving are essential. You will...

Nooks is seeking a Technical Support Engineer to serve APAC customers from the Philippines. You will troubleshoot complex issues, collaborate with engineering, and drive timely, empathetic support experiences for a growing SaaS platform.As an early team member, you will help shape support processes, build a knowledge base, and establish effective...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

Resolv Global in the Philippines is seeking a MACD Representative for VoIP provisioning and technical support. You will provision and manage hosted voice services, coordinate with customers, vendors, and internal teams to ensure accurate delivery.This role suits candidates with technical support, helpdesk, networking, telecommunications, or VoIP experience...

Talent First seeks a dedicated Technical Support Specialist to assist Cynet customers worldwide. You will install, configure, and optimize Cynet products remotely, with occasional on-site visits if required, and contribute to knowledge base articles.You will collaborate with SOC and R&D teams, deliver remote training, and provide Tier 2 support while meeting...

Location: Metro Manila, Philippines | Remote (M-F) Employment type: Full-time | Night ShiftAbout the role This is a Tier 1 technical support role focused on investigating and resolving customer-reported data discrepancies. You will analyze reports, metrics, and source data to identify variances, provide technical support for reporting and data-related...

We are looking for a Technical Support to provide hands-on technical support, PC deployment, hardware/software troubleshooting, and IT asset management. The role will also handle equipment installation, configuration, asset updates, and basic maintenance activities. Key Responsibilities: Provide Level 1 technical support for hardware, software, and...

On-site - Cebu No Exp Required Bachelor Full-time Job Description Government Mandated Benefits Insurance Health & Wellness Professional Development Job Training, Professional Development Description Provide first-line technical support to end-users for hardware and software issues. Troubleshoot and resolve technical problems related to computers,...

Key Responsibilities User Support & Troubleshooting Serve as the first point of contact for all IT-related inquiries via chat, email, ticketing system, or phone. Troubleshoot and resolve basic technical issues including: Password resets and account lockouts Email issues (login, configuration, connectivity) Software/application errors Basic network...

Technical Support Representative | Philippines (Remote) Job Summary We’re looking for a technical support expert to join our Customer Experience team to handle end to end troubleshooting with customers during hardware set up, account activation, and connection journey while making sure every interaction feels human, calm, and confidence-building for...