quality analyst

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

Task Descriptions: Review and audit recorded communications (transaction) Provide process recommendation(s) based on the QA top drivers Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyze QA data for TNA, historical data, and...

Discover your 100% YOU with MicroSourcing!Position: Quality AnalystLocation:  Eastwood Libis, Quezon CityWork Setup & Shift: Onsite | Night shift Why join MicroSourcing? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

Job purpose The Quality Analyst works with minimal supervision and is frequently required to use professional skills, discretion and sensitivity while addressing various quality and training issues. Will work as a team member in determining departmental needs and serves as a resource for the Associates and Management Team. Provides Quality, Training and...

Quality Assurance & Performance Monitoring Audit a daily sample of billers' case transcripts.Document audit results in a standardized tracker and ensure Completeness and consistency of findings. Identify patterns and recurring errors from audit results and escalate major discrepancies or compliance risks to Team Leads or Ops Managers.Collaborate with TLs...

Job title: Quality AnalystAccount: Consumer ElectronicsWork Schedule: Shifting Schedule (Morning, Mid, Graveyard)Work Arrangement: Onsite (HM Tower, W Geonzon St, Cebu City)Salary Package : (up to 50,000)-Offers a relocation packageStart date: ASAPHeadcount: 2 QUALIFICATIONS: Minimum of 2 years in college, preferably a bachelors degree Minimum 2...

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Responsible for monitoring and evaluating transactions for exceptional customer service and technical resolution. Delivers feedback to Operations for continuous improvement.If you like wild growth and working...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!POSITION DESCRIPTIONQuality AnalystOrtigas Site, Pasig City, PhilippinesReporting to: QA Supervisor or Sr. Quality...

Job Purpose The Quality Assurance Analyst will be collaborating and supporting a cross-functional team. This role will focus on creating detailed, comprehensive and well-structured test plans and test cases. The work will involve reviewing and analyzing system specifications, conducting testing, both manual and automated, before product launches to ensure...

About the job: Quality Analyst - UK Financial Customer Service (Quezon City) | Onsite Start Date: 27-Mar Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Customer Service Shift Schedule | Rest Days: Shifting schedules, UK time Educational Requirement: Graduate of Bachelor's Degree Work...

MAIN JOB PURPOSEThe Quality Analyst role runs the site testing facility and ensures that all applicable test methods are in place, that measurement standards are accurate and reproducible, and that all laboratory and satellite testing equipment is appropriate, calibrated and operated to the required standard.This role works with limited supervision. The...

​Conduct thorough quality assurance assessments of processes and transactions to ensure accuracy, compliance, and adherence to company policies and industry regulations.Develop and implement quality assurance strategies, policies, and procedures to improve overall performance and efficiency within the financial account BPO.Analyze data and metrics to...

Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: Night Shift Educational Requirement: At least 2nd year completed Work Experience: 2 to 4 years of overall experience with 1 to 2 years experience in providing...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

## Quality AnalystApplylocations: Pasig Citytime type: Full timeposted on: Posted Todayjob requisition id: R12601We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the...

Life tastes better with ice creamWith 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are...

Company Description: Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...