probe cx

Probe CX Philippines Inc. in Makati is seeking candidates for a frontline BPO role focusing on escalation or customer complaint handling. The position requires at least a high school diploma, with 2+ years of BPO experience, and strong English communication skills.Willingness to work onsite in Makati, with benefits including Maxicare HMO, work-life balance,...

Probe CX is seeking a Solutions Architect (Manager-level IC) to design innovative BPO and CX solutions that drive business growth. You will collaborate with Sales, Operations, Pricing, Technology, and other teams to craft winning client solutions, respond to RFPs, and support strategic opportunities.If you enjoy solving complex business challenges and...

Probe Group is seeking a Customer Support Specialist in the Philippines to deliver excellent service to Sky TV clients. You will handle inbound/outbound calls, emails, and live chat, perform data/research tasks, and resolve technical and account issues with a focus on customer satisfaction.You should be able to work under pressure, communicate clearly, and...

Are you a high-performing CX professional, Strategy Lead, or Analyst looking to step into a highly strategic, autonomous consulting role? Whether you are coming from a professional services firm, a technology consultancy, or an operational background, this position offers the opportunity to directly influence and optimise enterprise businesses. About The...

Probe CX is hiring our first on‑the‑ground Senior CX Consultant in Manila to bridge Operations and Digital teams, guiding strategy for major campaigns and shaping future‑state CX solutions. You will work with Australian enterprise clients on a standard day shift, leveraging AI, automated quality management, and cloud CX platforms to drive profitability...

Probe CX is seeking a Solutions Architect (Manager-level IC) to design innovative BPO and CX solutions that drive business growth. You will collaborate with Sales, Operations, Pricing, Technology, and other teams to craft winning client solutions, respond to RFPs, and support strategic opportunities. If you enjoy solving complex business challenges and...

Probe CX in the Philippines seeks a seasoned site leader to drive profitable growth across all clients, align resources, and ensure high service quality. The role partners with HR to retain top talent, develops supervisors, and strengthens client relations through proactive, cost-efficient solutions. You will manage a large team, oversee cross-functional...

Probe Group in the Philippines seeks a Quality Monitoring Specialist to listen to customer interactions, assess service quality, and drive improvements across calls, emails, and chats.You will collect and analyze KPIs, prepare reports for stakeholders, and coach agents to raise performance while ensuring adherence to standards and policies. Collaboration...

Probe CX in Manila is seeking a Sales/BDC specialist to manage inbound and outbound calls, provide product consultations, and drive vehicle and MBFS product sales. The role includes live chat operations and online sales responsibilities, with focus on lead conversion and customer satisfaction. You will work with the agent network and support campaigns to...

Probe CX seeks a Training Specialist to design and deliver high-quality training across centralized courses, including Train-the-Trainer programs, and partner with clients for onboarding. Strong presentation skills, knowledge of adult learning theory, and proficiency with G-Suite and AI-enabled tools are essential to enable scalable training across sites in...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX in the Philippines is hiring for a full-time, dayshift customer service role featuring a mix of non-voice and voice support. You will join a growing, supportive team and contribute to delivering great service. The ideal candidate is a high school graduate, college undergraduate, or graduate with excellent English skills, written and verbal.No BPO...

Probe CX is hiring at an entry level for a position based in Manila. The role requires at least a high school graduate or current college student and welcomes graduates with no prior experience. Proficiency in Business Korean is required, and candidates must be willing to work onsite.Offer includes health coverage from Day 1 with Maxicare HMO and a range of...