player support agent

OVERVIEW Great player support is part of what keeps games alive. As a Player Support Agent, you are often the first person a player reaches when something goes wrong. Whether they are locked out of an account, reporting a bug, asking about a purchase, or looking for help with a game feature, your role is to provide clear, accurate, and professional support....

Job descriptionTransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we're driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop...

Keywords Studios in the Asia Pacific region, Philippines, is hiring a Player Engagement Agent to connect players with our clients and gaming communities. You will respond to player inquiries, investigate issues, and relay feedback to developers in a dynamic, in-office environment.The role requires strong English skills, excellent communication, and...

Keywords Studios is looking for a Player Engagement Agent to enhance the gaming community experience. In this role, you will manage communication with players, investigate inquiries, and facilitate feedback to developers. Excellent customer service skills and a passion for gaming are essential.This position offers full-time work with non-taxable allowances,...

Side is looking for passionate Player Support Representatives to join their team in Makati, where you will assist players by resolving inquiries through various communication channels.Your role will be essential in ensuring a smooth gaming experience for players. The ideal candidate should be bilingual in English and one other language such as French,...

Keywords Studios is seeking a Japanese bilingual Player Engagement Agent to bridge our clients and the gaming community. You will investigate inquiries, deliver quality responses, and gather feedback for developers.Responsibilities include providing excellent player support via ticketing, email, or chat, translating when needed, and maintaining reports to...

Keywords Studios is hiring a Player Engagement Agent to serve as the essential link between clients and the gaming community. You will respond to players, investigate inquiries via chat, email or tickets, and deliver feedback to developers to improve experiences.The role requires strong English communication, a proactive attitude, and familiarity with CRM...

Keywords Studios is hiring a Player Engagement Agent to serve as the essential link between clients and the gaming community. You will respond to players, investigate inquiries via chat, email or tickets, and deliver feedback to developers to improve experiences.The role requires strong English communication, a proactive attitude, and familiarity with CRM...

Job Title: Affiliate Agent (Work From Home – Pure Tagalog Account) Job Description: We are looking for dedicated and motivated individuals to join our team as Work-from-Home Affiliate Agents. In this role, you will conduct outbound calls using a provided contact list and communicate with clients in pure Tagalog. No prior experience is required, as...

DescriptionSince 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing,...

DescriptionNew hires are required to work fully onsite during the onboarding and training period and may transition to a WFH setup based on business needs.Please note that onsite work is determined by company directives, not personal preference. We do not offer a permanent WFH setup.Since 1998, we've been on a mission to reshape how players interact with...

Customer Service / Player Support Location: Philippines Employment type: Independent Contractor Work arrangement: Remote / work from home Schedule: Rotating shifts, including weekends, public holidays and midnight shifts Monthly package: Up to PHP 30,000, depending on experience and performance Role Overview We are looking for English-speaking Customer...

Keywords Studios Plc. is seeking a Player Engagement Agent in Bacolod, Philippines. This role involves addressing player inquiries, providing feedback to developers, and using tools like Zendesk for customer support.You will need excellent communication skills and adaptability to different player needs. Benefits include non-taxable allowances, HMO and life...

LIVE CHAT SUPPORT - Player Engagement Agent (GAMING) job at Keywords Studios. Philippines. NOTE THAT THIS ROLE REQUIRES WORKING ONSITE INDEFINITELY. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A BIG NAME IN THE VIDEO GAME INDUSTRY AND WILL MANAGE A NEW LINE OF BUSINESS. THE TEAM WILL TRANSITION TO A WORK-FROM-HOME SETUP UPON CONFIRMATION OF THE PROJECT...

About the Company Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen...

San Miguel Corporation is seeking a Delivery Helper in Calabarzon to assist the Delivery Driver with loading, unloading, and transporting products. The role emphasizes safety, teamwork, and reliable execution of daily logistics tasks.Ideal candidates are physically fit, willing to perform fieldwork, and have some warehousing or delivery experience; training...

Keywords Studios Plc in Manila, Philippines, is hiring a Japanese bilingual Player Engagement Agent to bridge between clients and the gaming community. You will investigate inquiries, deliver timely responses, translate when required, and provide feedback for developers while upholding high quality through reporting and training.The role requires strong...

A gaming and customer service company in Rizal is looking for a Customer Service Associate. Responsibilities include responding to player inquiries across various channels and handling account-related issues. Candidates should have a high school diploma and 1-3 years of experience in customer service or a related field. Strong communication and...

Keywords Studios is hiring a Player Engagement Agent to act as the vital link between clients and the gaming community in the Asia Pacific region, Philippines. The role emphasizes rapid, high-quality responses to players and feedback delivery to developers.You will work onsite at Bacolod with opportunities to grow within a dynamic studio environment,...

New hires are required to work fully onsite during the onboarding and training period and may transition to a WFH setup based on business needs. Please note that onsite work is determined by company directives, not personal preference. We do not offer a permanent WFH setup. Since 1998, we've been on a mission to reshape how players interact with their...