player support

OVERVIEW Great player support is part of what keeps games alive. As a Player Support Agent, you are often the first person a player reaches when something goes wrong. Whether they are locked out of an account, reporting a bug, asking about a purchase, or looking for help with a game feature, your role is to provide clear, accurate, and professional support....

Customer Service / Player Support Location: Philippines Employment type: Independent Contractor Work arrangement: Remote / work from home Schedule: Rotating shifts, including weekends, public holidays and midnight shifts Monthly package: Up to PHP 30,000, depending on experience and performance Role Overview We are looking for English-speaking Customer...

Job descriptionTransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we're driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop...

Keywords Studios Plc in Manila, Philippines, is hiring a Japanese bilingual Player Engagement Agent to bridge between clients and the gaming community. You will investigate inquiries, deliver timely responses, translate when required, and provide feedback for developers while upholding high quality through reporting and training.The role requires strong...

A gaming and customer service company in Rizal is looking for a Customer Service Associate. Responsibilities include responding to player inquiries across various channels and handling account-related issues. Candidates should have a high school diploma and 1-3 years of experience in customer service or a related field. Strong communication and...

About the Company Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen...

Side in the Philippines is building a talent pool for passionate bilingual Player Support Representatives fluent in English and Italian. You will respond to player inquiries, troubleshoot issues, and guide players through game features.If you have a knack for customer service and gaming, and enjoy maintaining high standards, we want to hear from you. Join a...

About the Company Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen...

DescriptionAbout the CompanySide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a...

A gaming support company in the Philippines is looking for a Customer Support Agent dedicated to providing exceptional assistance to players. The role involves responding to inquiries regarding accounts, assisting with technical issues, and ensuring compliance with responsible gaming guidelines. Candidates need at least one year of customer service...

Keywords Studios in the Asia Pacific region, Philippines, is hiring a Player Engagement Agent to connect players with our clients and gaming communities. You will respond to player inquiries, investigate issues, and relay feedback to developers in a dynamic, in-office environment.The role requires strong English skills, excellent communication, and...

DescriptionAbout the CompanySide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a...

A leading gaming company is seeking a Player Support agent to assist players of a Live game with inquiries related to account settings, gameplay, and more. The ideal candidate will be fluent in Japanese and English, have at least 1 year of experience in customer service, and possess a passion for delivering the best user experiences. This role offers a...

A gaming support company is seeking passionate and bilingual Player Support Representatives fluent in English and another language (French, Italian, German, Spanish, or Portuguese) to join their team in Makati. This role involves resolving player issues and ensuring a smooth gaming experience. Candidates should be problem-solvers with a passion for gaming...

Transcom is seeking a talented Team Leader for our Bacolod site in the Philippines. You will oversee a team of Specialists, ensuring high performance through coaching and performance management. The ideal candidate has strong experience in customer support and is adept at handling complex issues.This role involves direct communication with clients and...

A gaming support company in Metro Manila is looking for a Game Operations Specialist to assist players and enhance their gaming experience. Ideal candidates should have a Bachelor's degree, excellent English skills, and experience with Web3 games. Knowledge of cryptocurrencies and willingness to work onsite in shifting schedules are also required. Join us to...

We’re building a talent pool of passionate and bilingual Player Support Representatives who are fluent in English and either one of the following languages: French Italian German Spanish Portuguese As part of our future‑ready team, you’ll be the voice of the brand, helping players resolve issues, answer questions, and ensure a smooth and enjoyable...

Keywords Studios is expanding its AI operations within Player Engagement in the Philippines. The AI Operations Manager will help clients adopt, launch, and scale Helpshift Care AI, ensuring quality, trust, and measurable value throughout the lifecycle. You will collaborate with Sales, Account Management, Client Success, and Operations to define scope,...

DescriptionAbout the CompanySide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over...

Keywords Studios is looking for a Player Engagement Agent to enhance the gaming community experience. In this role, you will manage communication with players, investigate inquiries, and facilitate feedback to developers. Excellent customer service skills and a passion for gaming are essential.This position offers full-time work with non-taxable allowances,...