player support

Position Overview Great player support is part of what keeps games alive. As a Player Support Lead, you will lead and develop Player Support Agents, Specialists, and Experts across assigned projects, shifts, and languages. You will help ensure your team delivers consistent, professional, and player-focused support while meeting agreed operational and...

Side is currently looking for a detail-oriented and tech-savvy Player Support Agent to join its team. This remote role requires a minimum daily commitment of 6-7 hours and involves delivering comprehensive technical support to players across various platforms.Ideal candidates will have a passion for gaming, excellent communication skills, and the ability to...

OVERVIEW Great player support is part of what keeps games alive. As a Player Support Agent, you are often the first person a player reaches when something goes wrong. Whether they are locked out of an account, reporting a bug, asking about a purchase, or looking for help with a game feature, your role is to provide clear, accurate, and professional support....

Position Overview Great player support is part of what keeps games alive. As a Player Support Lead, you will lead and develop Player Support Agents, Specialists, and Experts across assigned projects, shifts, and languages. You will help ensure your team delivers consistent, professional, and player-focused support while meeting agreed operational and...

TransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we’re driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop inclusive player...

Amber in Manila is hiring a Player Support agent to assist Live game players with account settings, gameplay questions, purchases, and basic troubleshooting. You will engage with the community and gather feedback while upholding our culture of service excellence.The role requires Vietnamese and English fluency, a customer service background (1+ year), and...

Keywords Studios Plc in Manila, Philippines, is hiring a Japanese bilingual Player Engagement Agent to bridge between clients and the gaming community. You will investigate inquiries, deliver timely responses, translate when required, and provide feedback for developers while upholding high quality through reporting and training.The role requires strong...

A gaming and customer service company in Rizal is looking for a Customer Service Associate. Responsibilities include responding to player inquiries across various channels and handling account-related issues. Candidates should have a high school diploma and 1-3 years of experience in customer service or a related field. Strong communication and...

Amber is seeking a Player Support agent to assist Live game players with account settings, gameplay, purchasing, and basic troubleshooting. You will engage with the community, gather feedback, and contribute to a culture focused on empathy and proactive service.The role emphasizes staying updated on game changes, maintaining KPIs, and delivering high-quality...

TransPerfect Gaming, a global team of gamers, is seeking a Player Support Agent to assist hundreds of game developers and publishers worldwide. The role involves handling community requests, learning games, and maintaining high levels of player satisfaction in a fast-paced environment.You will join a diverse team of over 1,000 in-house agents and support...

We’re building a talent pool of passionate and bilingual Player Support Representatives who are fluent in English and either one of the following languages: French Italian German Spanish Portuguese As part of our future‑ready team, you’ll be the voice of the brand, helping players resolve issues, answer questions, and ensure a smooth and enjoyable...

Transperfect, Inc. is seeking a Player Support Lead to guide and develop a team of Agents across projects, shifts, and languages. You will ensure consistent, player‑focused support and meet performance targets while partnering with the Player Experience Manager.You will oversee daily operations, coaching, training, and staffing plans, with occasional...

MyPrize is seeking a Customer Experience Specialist to join its engineering team as a contractor. You will handle tickets, guide users through troubleshooting, and provide real-time live chat support across platforms.Join a fast-growing team focused on improving the user experience, moderating communities, and enriching the knowledge base with clear,...

Keywords Studios is seeking a Japanese bilingual Player Engagement Agent to bridge our clients and the gaming community. You will investigate inquiries, deliver quality responses, and gather feedback for developers. Responsibilities include providing excellent player support via ticketing, email, or chat, translating when needed, and maintaining reports to...

A gaming support company in Makati City is seeking bilingual Player Support Representatives. You will be responsible for assisting players with inquiries, troubleshooting issues, and delivering excellent service. Candidates must be fluent in English and another language such as French, Italian, German, Spanish, or Portuguese. This role requires onsite work...

A gaming support company in the Philippines is looking for a Customer Support Agent dedicated to providing exceptional assistance to players. The role involves responding to inquiries regarding accounts, assisting with technical issues, and ensuring compliance with responsible gaming guidelines. Candidates need at least one year of customer service...

A leading gaming company is seeking a Player Support agent to assist players of a Live game with inquiries related to account settings, gameplay, and more. The ideal candidate will be fluent in Japanese and English, have at least 1 year of experience in customer service, and possess a passion for delivering the best user experiences. This role offers a...

Keywords Studios is expanding its Player Engagement team in the Asia Pacific region, seeking a Mandarin bilingual agent to support gamers with timely, high-quality responses via ticketing, email, or chat. You will translate when needed and relay player feedback to developers, helping improve our products and services.Ideal candidates have Mandarin...

Keywords Studios is expanding its Player Engagement team in the Asia Pacific region, seeking a Mandarin bilingual agent to support gamers with timely, high-quality responses via ticketing, email, or chat. You will translate when needed and relay player feedback to developers, helping improve our products and services.Ideal candidates have Mandarin...

A gaming support company in Metro Manila is looking for a Game Operations Specialist to assist players and enhance their gaming experience. Ideal candidates should have a Bachelor's degree, excellent English skills, and experience with Web3 games. Knowledge of cryptocurrencies and willingness to work onsite in shifting schedules are also required. Join us to...