player support jobs in Manila

Position Overview Great player support is part of what keeps games alive. As a Player Support Lead, you will lead and develop Player Support Agents, Specialists, and Experts across assigned projects, shifts, and languages. You will help ensure your team delivers consistent, professional, and player-focused support while meeting agreed operational and...

Amber in Manila is hiring a Player Support agent to assist Live game players with account settings, gameplay questions, purchases, and basic troubleshooting. You will engage with the community and gather feedback while upholding our culture of service excellence.The role requires Vietnamese and English fluency, a customer service background (1+ year), and...

Keywords Studios Plc in Manila, Philippines, is hiring a Japanese bilingual Player Engagement Agent to bridge between clients and the gaming community. You will investigate inquiries, deliver timely responses, translate when required, and provide feedback for developers while upholding high quality through reporting and training.The role requires strong...

Amber is seeking a Player Support agent to assist Live game players with account settings, gameplay, purchasing, and basic troubleshooting. You will engage with the community, gather feedback, and contribute to a culture focused on empathy and proactive service.The role emphasizes staying updated on game changes, maintaining KPIs, and delivering high-quality...

Transperfect, Inc. is seeking a Player Support Lead to guide and develop a team of Agents across projects, shifts, and languages. You will ensure consistent, player‑focused support and meet performance targets while partnering with the Player Experience Manager.You will oversee daily operations, coaching, training, and staffing plans, with occasional...

MyPrize is seeking a Customer Experience Specialist to join its engineering team as a contractor. You will handle tickets, guide users through troubleshooting, and provide real-time live chat support across platforms.Join a fast-growing team focused on improving the user experience, moderating communities, and enriching the knowledge base with clear,...

We’re building a talent pool of passionate and bilingual Player Support Representatives who are fluent in English and either one of the following languages: French Italian German Spanish Portuguese As part of our future‑ready team, you’ll be the voice of the brand, helping players resolve issues, answer questions, and ensure a smooth and enjoyable...

A leading gaming company is seeking a Player Support agent to assist players of a Live game with inquiries related to account settings, gameplay, and more. The ideal candidate will be fluent in Japanese and English, have at least 1 year of experience in customer service, and possess a passion for delivering the best user experiences. This role offers a...

Keywords Studios is seeking a Japanese bilingual Player Engagement Agent to bridge our clients and the gaming community. You will investigate inquiries, deliver quality responses, and gather feedback for developers. Responsibilities include providing excellent player support via ticketing, email, or chat, translating when needed, and maintaining reports to...

A gaming support company in Makati City is seeking bilingual Player Support Representatives. You will be responsible for assisting players with inquiries, troubleshooting issues, and delivering excellent service. Candidates must be fluent in English and another language such as French, Italian, German, Spanish, or Portuguese. This role requires onsite work...

Keywords Studios is expanding its Player Engagement team in the Asia Pacific region, seeking a Mandarin bilingual agent to support gamers with timely, high-quality responses via ticketing, email, or chat. You will translate when needed and relay player feedback to developers, helping improve our products and services.Ideal candidates have Mandarin...

A gaming support company in the Philippines is looking for a Customer Support Agent dedicated to providing exceptional assistance to players. The role involves responding to inquiries regarding accounts, assisting with technical issues, and ensuring compliance with responsible gaming guidelines. Candidates need at least one year of customer service...

Amber Studio is seeking a Customer Support Agent fluent in English and Vietnamese to assist players of a Live game, handling account questions, gameplay issues, purchases, and basic troubleshooting. You will gather data, identify root causes, and provide personalized solutions while staying updated on game changes.We value empathy, proactive problem-solving,...

A gaming support company in Metro Manila is looking for a Game Operations Specialist to assist players and enhance their gaming experience. Ideal candidates should have a Bachelor's degree, excellent English skills, and experience with Web3 games. Knowledge of cryptocurrencies and willingness to work onsite in shifting schedules are also required. Join us to...

Job ResponsibilitiesDeliver timely and professional support to players through live chat, email, and other communication channels, addressing questions related to gameplay, account concerns, technical issues, and in-game features.Investigate and resolve player concerns, including login problems, payment-related inquiries, gameplay challenges, and other...

Funtomato Consultancy Inc. is seeking a dedicated Player Support specialist to assist players via live chat, email, and other channels.You will resolve questions about gameplay, accounts, and in-game features while maintaining a high level of service. You will educate players on game rules, events, and promotions, document interactions in the support system,...

FunGuy Studio, based in the Philippines, seeks a customer service professional with 5 years in games or digital products to join our Makati office. The role emphasizes online gaming experience, strong communication, and CRM tool proficiency. You should be self-motivated with solid organizational skills.Join a premier game development and design outsourcing...

A gaming company in Pasig City is looking for a Community Manager to enhance player experience by providing support across various platforms. Responsibilities include responding to player inquiries, managing social media presence, and collecting community feedback. Candidates should have average English communication skills and experience in community...

A staffing and management firm in Metro Manila is seeking an entry-level team member. The role involves assisting with daily operations, maintaining workplace cleanliness, and effective communication with team members. Ideal candidates will have a High School diploma, be dependable, proactive, and willing to lift items as needed. Training will be provided,...

Work Schedule: US Working Hours / Night ShiftWork Location: Cyberscape Alpha, Ortigas Center, Pasig City (On-site) What is your mission? We are looking for a Player Support Representative to handle customer tickets, provide clear and empathetic assistance, and resolve a wide range of support issues through written channels. This role focuses on Zendesk...